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The hotel is so colorful ... the breakfast was acceptable and the rooms were clean. However, in the room you don't have cabinets to hang your cloths... comparing to price it's ok. The train/RER is fare from the hotel around 6 minutes by walk. The staff was helpful and polite. Surroundings nothing special to find. Clam area.

Very clean and practical, the location is perfect at two minutes of the shopping centre.

Hotel does not surprise on anything in regards to price paid Room is just fine Service is OK but breakfast is expensive

Good morning hotel well located. Family trip two bedrooms rented in each room one small handbag for two, no bath tapes, no liquid soap on the shower in the bathroom. Women's staff at the very unpleasant reception. No additional 3-day stay with soap and serviettes . Good*****t that the very very sympathetic watch c is moved to find me a 2 small handkerchief ( I saw the place where the chairs and handkerchiefs are stored to flee a used handkerchief directly on the handkerchiefs, If you look at the matlas ho la la you don't want to sleep in any of the two rented rooms. I have a 4-star tourist residence so I know the work perfectly. The 3-star class is in fact a real place. At the cherry on the cake we have been subjected to an alarm fire because they forgot croissants in the oven and the alarm works very well up to 7th floor . The hotel is located in the centre of the city and is located in the centre of the city.

How to lose a frequent and faithful client for 12 years? Settle in the Ibis Créteil, 14 rue Basse quinte. A unhealthy room with a strong smell of tobacco (I am allergic) and insects including a cafard found in the bathroom. In view of this unpleasant experience, I wished to cancel my room to go to Novotel. After calling her phone officer before me, the receptionist told me that it was OK for the cancellation and that I would be refunded the next day. The receptionist claims not to have found the cafard but to have found tigers mosquitos in the room. I understand as a franchise hotel that profitability is your priority at the expense of cleanness and customer satisfaction but don't forget that you represent a brand/group. In conclusion, for the same night I was debited by the Novotel Créteil or I've sleeped and by Ibis Créteil who had guaranteed me to cancel my reservation and a refund for the next day. I shared my trips to France and internationally between Accor, Hilton and Marriott according to the destinations. The room's insalubre is one thing but as a frequent and faithful client for many years I cannot accept the lie and the robbery.

Je trouve que Les chambres sont spatieuses, très propres. Un grand merci à Manon, qui s'est chargée de notre accueil au restaurant durant 3 soirs. Très professionnelle. Je recommande l'établissement sans problème

The hotel is apparently rated as 4 star but quite frankly it doesn’t deserve any stars. The hotel is neglected and tired, in need of a much needed renovation and change of personnel! On arrival, there are a number of steps and no accessible option with luggage, which is odd. On entering you are met with a strange smell, which appeared to be a feature rather then a one off, and no designated reception. The stairway was thread bare and worn out carpet, not a little bit, but large sections. The rooms themselves are tired and badly maintained. For example, where there has been some form of maintenance it has been poorly done, leaving obvious patches. The bathroom furniture is stained and very old. There is a damp smell within. The temperature of the room was unbearable, too hot, even when the heating was turned off. The room was not very clean, the windows were dirty, as were mirrors. There is no thought as to location or adequacy of plugs for charging. They only provide the basic shampoo, conditioner and gel, no shower caps, slippers, etc. The bed linen was not clean and on day one we noticed a blood stain (fresh) on a pillow case - we assume that it was not changed from the previous occupants. The towels are thin and threads coming out, plus we were never given enough towels. Also, the walls are incredibly thin and you can hear everything from the neighbouring rooms (in all directions!) as well as the corridors. The sofa bed creaks and makes noises in every movement and is incredibly uncomfortable! We did not take breakfast at the hotel or have any other meals there so cannot comment on the state of the food. The staff are unapproachable. For the few days we were there, we were never greeted on arrival or departure.

The location of this hotel is very far from the city of Paris. It takes more than 30 minutes to get to the subway station and 20 minutes to the subway station. The hotel's service is ok, the first day check in is on Saturday, we arrived at 8 o'clock at 8 o'clock, the front desk has no one, I am anxious, I am very afraid of no place to live, the hotel's door is a password to enter Fortunately, two Asians (like the Japanese) helped me to get the thank god from the self-service machine. The sanitation of the hotel's public areas is very bad, the smell is very bad, especially the elevators, often have a smell of toilet after cleaning. However, the room is very good! ! ! The triple room we booked is a small duplex, very beautiful and very clean, and the kitchen equipment is also complete, you can cook for yourself. In addition, there is a delicious and inexpensive Chinese restaurant 20 minutes from the hotel, the boss is also very good!

This was my first time in Paris and it was an incredible stay! The rooms were very well kept and the family was wonderful. Major bus stop and metros were very close, 15 minutes from Gare de Lyon! Their dog, Zoro, was so adorable. 10/10 experience, will be staying once again!!

It was really a budget hotel, very clean and quiet, Wi-Fi was very good though Communication was a usually a barrier generally for the English and French speaking everywhere In France. Otherwise, overall, it’s a nice place to be with great staff willing to help at every point of need. Definitely a recommendable place that I would visit again.