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Clean and tidy hotel and good value. My only criticism would be the lack of choice for breakfast, just a very basic continental breakfast but they didn’t even have jam or marmalade available. But the venue is next to the courtesy bus to Mount-St-Michel which is very good.

It is worth it to stay for the location alone, but add to that Veronique's very personal service and this is a great choice when visiting MSM. We drove there and arrived early (Veronique is fine for you to park your car before and after official check in and check out times). Be aware that to get to the property you need to drive down a road that indicates no cars (as there is no access to the village or MSM or parking down the road), but that sign does not apply when staying at this property. Luckily our room (no.1) was ready despite our early arrival, and she was fine to let us check in. Thorough tour of the facilities (including an ingenious idea where every guest gets a basket in the large fridge in the utility area to store there own items) and we headed off using her directions to MSM. On our return we drank our drinks in the garden looking at the great view of MSM, then walked to dinner at L'Hippocampe (also recommended). Good night's sleep and then a good quality generous continental breakfast in the morning, served by Veronique but with as many refills as you like. I had looked at all the hotel choices in the village, and on MSM itself, and was very glad we chose this place to stay.

Appears to be the only 4 star hotel in the hotel row in Mont St. Michel. The rooms have been renovated and are large enough by European standards and are comfortable Check in and checkout is efficient especially if you did it online, staff are friendly and helpful but lacking a smile to make it better. Hotel does not have an elevator, hence you need to haul your suitcases up the steps if you end up on 1st floor Breakfast is served in Le Pre Sale restaurant next door and for dinner reservations are strongly recommended

Very friendly personnel. Plus: Great location! Situated on a site with hotls, restaurants, souvenirs shop and with the bus stop (brown buses) to Le Mont St Michel right in front (across the garden), soothing sound of the fountain water on the green.. Our 3-person room (nr 121) was situated at the front of the hotel with a view of the little park in front of the building. Clean. Bathroom and toilet separated from each other is a plus.Also nice : the shelves in the bath room to store your toiletries (usually a problem in the average hotel) Minus · Our 3-person room (nr127) was not big (3 beds close to one another in 1 room) Breakfast : not bad but not much choice and only white bread with a hard crust Only French TV channels No lift; so could be a bit of a problem to older people To find the hotel site driving on the public road to Le Mont: follow the road Rue Du Mont St Michel and look for the arrow to the Mercure Hotel which is situated on the same site .

There are some good things and some bad things about this place. The location is convenient to the shuttle over to Mont St Michel, and is also one of the closest hotels, which is helpful if you make the long walk there or back. The room was also decent, as was the breakfast. That said, the hotel did not send the parking access code in advance so I had to call to get it - and when I did the person suggested we'd likely be able to get into our room early, however when we arrived, the staff refused to let us do so, and didn't even want to hold our bags (and we know the hotel had only been open for 1 night after a month+ closure, so doubt the room was even full at the time). Also, it was very loud - we heard people going up and down the stairs all night long.

The hotel is in the scenic area, about 20 minutes walk from Mont Saint-Michel Castle. There is also a free shuttle bus to and from Mont Saint-Michel. The room we have has a balcony overlooking Mont Saint-Michel. The hotel does not have a lift and the luggage must be picked up by the guest. There is a parking lot in front of and around the hotel, and the parking fee is charged by the entrance of the scenic spot, 4 Euro per day. There is a restaurant on the first floor of the hotel, and there are many restaurants around, which is convenient.

We stayed here as part of a group tour. I would never stay here again. Let’s start with the good: Excellent view of Mont St-Michel. About a 25 minutes walk to the base from the hotel. The food at supper was excellent. The choices for the continental breakfast were good. The rooms are very large. The bad: the staff was downright rude. They treated our tour director very badly and were impolite. The weather was very bad and my mom decided not to stay at Mont St-Michel and came back to the hotel around 1:30 pm. She asked if she could have her room earlier than 4 pm. They said hers wasn’t scheduled to be cleaned for a while so she would have to wait. She ended up getting her room at 5 pm, later than many people on our coach! If you have one person in a group tour requesting an early check-in, can’t you just ask your cleaning staff to start with that room??? The cleanliness of the hotel was just passable. Filthy windows in the dining area, bathrooms need help, towels so thin you would have needed 2 to dry off. The tables in the dining room were basically sheets of plywood screwed to table legs. They were so wobbly whenever anyone got up or moved their chairs all the glasses spilt everywhere. The staff was working really hard to serve the food. I felt sorry for them and tried to be patient but you could tell they were disorganized. This hotel was definitely not worth the price they charge. I would stay somewhere else unless they really change the management.

Acknowledging the 2star rating we understood the level of hotel we had booked, but the rooms and facilities available still fell short of expectations. With the hotel being on its own in the location, there is a need for somewhere to buy drinks and some food, otherwise all residents need to travel to Beauvoir. If the restaurant could be reopened even with a more basic offering, this would address the issue. The bedrooms could be improved with the addition of mirrors over the desks/dressing tables. The bedrooms were clean and the buffet breakfast was good.