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Noisy, noisy, noisy. We had read reviews that this place was noisy but no way was I expecting this. We were on the -2 level, below the restaurants and lounge area. It is impossible to get to sleep whilst people are moving chairs, tables and trolley above you. On weekends this can go to the early hours, only to be repeated again at 6am when they get the restaurant ready for breakfast. Add to this the paper thin walls and doors and you can hear the neighbors in the bathroom next door. People walking outside the room as if there wasn't a wall there. Room are extremely small and badly designed, not only is there next to no light, you can't open the wardrobe doors as the bed are in the way. The lounge area is very nice to hang around in when not skiing but service here is a bit hit and miss if you want a drink or tapas as the staff cant be found when you need them. It is the only area where you get anything decent wifi wise as it is next to useless in the room. This is not a four star experience. which is a pity because the potential is there. Location right on Plaza Andalucia is perfect.

Era la segunda vez que nos alojamos allí y repetimos porque la primera vez que fuimos la habitación esta genial, limpia, la calefacción funcionaba perfectamente, se estaba calentito. Pero esta última vez no salimos tan contentos, las habitaciones estaban muy desmejoradas con falta de mantenimiento, con olor a humedad, el radiador roto, sin mando en la TV y el suelo de la habitación estaba sucio. En cuanto al ruido teníamos la discoteca al lado y se oia toda la gente y la música. Los colchones y almohadas son flojillos y no se descansa muy bien. Como punto a favor hay que decir que el personal del hotel y los apartamentos son muy amables y serviciales. Tanto el radiador como el mando nos lo arreglaron al instante.

Having read many of the reviews before we arrived, I was expecting to feel disappointed with our choice of hotel. On the contrary, we had a very nice stay there and would go there again. The hotel was nice and warm, but our bedroom was not too hot. The beds / pillows were comfortable and the bathroom had plenty of shelves and good lighting. There was one English TV channel - BBC News. We were on the 4th floor and we could not hear the nightclub that others have mentioned. The staff were very nice and we enjoyed sitting in the lounge bar where there was a good selection of drinks available, and they were reasonably priced for a hotel. Breakfast was good and the bar snacks looked very nice, though we didn't order any ourselves, as we had already eaten. The availability of 'snow gear' lockers was good. The information said that the garage was charged per part of day of use- we were at the hotel just under 24 hours ( over 2 days) and were only charged for one day, which we thought was fair. It is worth noting that the garage is small, so we were pleased we had a small car on this occasion. Also, you have to depart the car park by 2pm, which can be tricky if you're up on the slopes! Unfortunately, the spa etc did not open until 4:00p.m. which was a shame, as I was not doing snow Sports and had the whole day to entertain myself! ideally I would choose a hotel like the Kenia in ambience and facilities but with a Spa that I could use during the day. The hotel is situated close to the town center but you do need to go down approx 100 steps to get down to the gondola. We were able to check in early on our day of arrival, and feel we were given a 'quiet room' which we had requested - both much appreciated. Thanks Hotel Kenia!