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The hotel is in a good location, surrounded by mature businesses, convenient for eating and drinking. There is no parking lot, but there are many roadside parking spaces nearby. It costs 40 cents for half an hour, and it is free from 8pm to 9:30am. I booked a sea view room, which has a good view. Unfortunately, the floor is a bit low. The room is large, the facilities and hygiene are also good, there is a kitchen, microwave oven, and tableware. Overall, it is very good and cost-effective. The only thing I am not happy about is that I asked the front desk if there is a chance to change to a higher floor. The answer is that it needs to be confirmed the next day. The next morning, it was said that it would be confirmed at 10 o'clock. This is understandable. What I don't understand is that we were not there and took away all our things. I asked if there was a room to help change it, and it didn't matter if there was no room. As a result, the answer was that the person must be there, so I gave up in the end.

Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!

The apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion. When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room. I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.

We stayed here for a few nights in August, I would say for value for money it's 10/10 the rooms were a good size and the extremely polite and helpful lady at reception helped us choose a room that we liked. Location wise it's a 5min walk to bars restaurants and the beach. The pool is excellent and not that busy with loads of sunloungers.

The rooms were ok, we had 2 doubles. Sea view was not worth the extra cost and our girls had an inland room which was much nicer and bigger. Ours was long and thin, had to shuffle around the bed to use the bathroom. Décor was dated, not great storage, only 1 power point that could only be used once we unplugged the telephone, TV didn’t work, bathroom very dated, rooms extremely clean though and cleaners were very polite. Outside was gorgeous, cannot fault the pool area and seating. Very high standard at the evening restaurant and bar. Staff were 50/50 in regards to customer service. The first morning after we had arrived very late the previous night, 2 of the staff working were very rude and abrupt, we were very taken aback. They told us we couldn't put a towel out to reserve 2 sunbeds for our girls even though they were due down to the pool in 5 minutes. The German lady member of staff shouted No, No, No across at us and then berated us, giving us a very stern dressing down, repeating the rules regarding reserving beds over and over. There was no signs indicating this and nothing in the handbook. I understood this was their policy however there are ways of speaking to paying guests and this behaviour was totally unacceptable. When our girls came down 5 minutes later before they even had a chance to lay their towel on the bed, another Brazilian guy working there told them very firmly, they are 15 years old, that they couldn't reserve beds. They were just trying to sit down, this was not necessary and pointless, they were really upset. The other members of staff were lovely however, very welcoming, accommodating and always had time to be polite. A huge shout out to Luciana, what a beautiful, professional lady, an asset to the hotel. Would i stay there again, unfortunately not. The rude staff took alot of the enjoyment out of the hotel. Pretty sour faced throughout our stay. We got the impression they wasn't over keen of English guests and cater just for the German ones.

This was a lovely hotel! Staff was very friendly and helpful to span-glish speaking Americans! I did my best! The breakfast buffet was awesome! They even helped coordinate a rental car for our day excursion across the island!! My only disappointment was I underestimated the time and distance to/ from Palma. Camp de Mar is a quaint beach town! The bus system is great going to/ from Port d’Andratx.

Spectacular location in a quiet area of camp de mar. Great staff, spacious room, big balconies with garden and sea views, tranquil pool area and indoor pool with spa facilities. The hotel is the perfect blend of rustic spanish and modern. You can walk down to the rocky beach area or take the promenade to camp de mar beach which is lovely in the evenings. If you want to eat/ drink at the illetas restaurant on the small island, you need to book in advance, but its worth it just for the views. We went self catering and did not use the buffet restaurant, but would highly recommend the onsite restaurant with amazing views and delicious desserts. The cortado coffee here was good but did not open until 11am, there is a Nescafé coffee machine in room, you can buy the pods in the shop next to reception. Would highly recommend this hotel for families who want to relax and and avoid the crowds, the ambience here was spot on so don’t expect loud music and kids clubs, our 3 and 8 year old loved it here at the pool, while we could sit back and watch boats sail by! None of us wanted to leave! Tip: Eat out in Port Andratx, 10mins away by car, amazing sunset restaurants along the harbour and a Lidl and Marcedona supermarket in nearby peguera for essentials Nice little beach in cala fornells, bring a snorkeling mask

Apartamentos Vistasol : Known for its central locations and excellent service, this hotel chain is a favorite among travelers. Guests frequently mention the helpful and friendly staff who are always willing to assist with any request.