Search Your Morro del Jable Hotels

Advanatages: The hotel's location is great. Maria at the reception listened to my complaints and offered compensation. Lunches were okay, and dinners were decent. Though crowded, the jacuzzi on the upper floor was a nice feature. Very spacious room with a safe, though I didn’t even need such a large room. Disadvantages: One day, I found a piece of glass in my food and almost swallowed it. I informed the waiter, but they didn’t speak English, and no one followed up with an apology or compensation. The bathroom had a bad smell, which spread throughout the entire room, likely coming from the drains in the shower and toilet. The ”double room” turned out to be a twin room with two separate beds that were just set close together. We attended the Christmas Gala on 25.12.2024, but no one informed us of the cost beforehand. We were shocked by the bill after dinner. It was overpriced and not worth the price. There was no prior information about the price, which felt like a lack of communication and a violation of consumer rights. Breakfast was repetitive, with no smoked salmon, avocado, or blue cheese—only cheap canned ham slices. Boiled eggs, a basic breakfast item, were served only a few times, and one day there were no tomatoes. Sweet buns were the same every day. Boring, repetitive breakfasts. Lunch ran out quickly, and by the end of the lunch hour, there were few items left. Dinners saved the situation. Desserts and cakes were the same every day, with only cream and no variety—new cakes only appeared during the Gala. Breakfast was poor, and there was a lack of seafood, especially shrimp, which were only served once during the Gala and once more in the 7 days. The service (even at the reception) doesn’t speak English well (apart from Maria and one young man). The pool on the ground floor is small. The jacuzzi on the upper floor was always crowded, and it was hard to find time for yourself or wait for your turn. All day long full of kids.

There are plenty of plus points about this hotel, but it would only be fair to mention a couple of the factors detracting from the experience too.. Staff from the word “GO” were pleasant, friendly and helpful. Maids, receptionists, pool guy - everyone Impact of the property was highly impressive and will be even better when the piazza outside is finished. Pool was great, although it didn’t open till 10am, so no pre-breakfast swim Sun lounge was pleasant. As with the pool area there were plenty of sun beds The rooms are large, and mine on the 8th floor had a lovely sea view. The balcony was equipped with very comfortable furniture. Another nice touch was the free electronic digital safe A couple of things were annoying - the shower head was mounted so high that the jet went right over my head (5’11”) unless the flow was almost nothing. The fridge had certainly seen better days. The basin wasn’t mounted well and clanked against the wall. No microwave. The thing I found most frustrating was the lack of Wi-Fi. The reception staff must have sick of people asking about it. Hope it gets sorted before too much longer It’s a pity these small factors let the overall experience down. I did hear that there are some rooms that have been renovated. I sound like I’m whinging, but I’m not trying to. Overall I was happy and value for money made it a good experience