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Honestly great, I went on a bridge taking advantage of the fact that they were doing the military parade in Madrid that week, and the truth is that every time I go to Madrid I know for sure that I will stay here, fantastic treatment and they treat you like 10!!! Above a shopping center and many restaurants to relax

We were greeted by very nice staff upon entry to the Hotel. We had a room with two single beds which were very comfy and the room itself was very spacious with ample closet space too. The bath area was nice but not ideal - It was not a separate room but a part of the room that was sectioned off using see through walls. Nice design but not want you want for the bathroom area. The wifi connection from my room was not the greatest, I had to use my mobile data most of the time. There was no breakfast included with our stay but instead they had a separate restaurant with different opening times throughout the day. The hotel was located near a Lidl and other shops so our breakfast arrangements were sorted. There are plenty of bus stops nearby and it is roughly a 20min walk from the station which was not so bad for me. I’d give this rating a 3.5/5 if possible

Peor imposible. Comenzamos! 1. Pedí para hacer el check-in después de las 12 de la noche, me lo denegaron. Llegué a las 23:30 y tuve que esperar hasta las 12 porque estaban haciendo el cierre de caja. 2. Cuándo estoy haciendo el check-in me dicen que tengo dos habitaciones con la reserva, una pequeña de 80€, para el primer día y la suite de 200€, para el segundo día. (Mi reserva eran 2 noches 2 adultos 280€) Me dicen que por 20€ más pues tener la suite los dos días, a lo que dije que no porque yo no había pedido nada de eso en la reserva. 3. Llegamos a la primera habitación, abrimos la ventana porque olía a cerrado y la ventana casi se descuelga al abrirla. 4. Al día siguiente cambiamos de habitación a la suite con jacuzzi. El jacuzzi no funciona, había un cigarro en el WC, me imagino del anterior cliente, el aire acondicionado hacia mucho ruido y para colmo la puerta de la habitación no cerraba. Le dijimos a la recepcionista lo de la puerta y nos dijeron que la arreglarían. Llegamos después y la puerta no abre, volvimos a recepción y nos dicen que al arreglarla, tienen que resetear el circuito pero que hasta el lunes nada, que ellos nos abrían la puerta cada vez que quisiéramos, y así estuvimos hasta que nos fuimos. Resumen, si tenéis la posibilidad ir a cualquier otro hotel. Nosotros lo cogimos porque no había disponibilidad en otros pero hemos escarmentado. Lo reservamos con Booking, no sé cómo lo pueden tener en la web, no es de calidad. Malo y encima caro.

The information provided by Ctrip is quite accurate. The overall service of the hotel is good. The quality of the breakfast is also very good. It would be perfect if every room was equipped with a warm kettle

My dad booked this place for us with his free points and it was great. It was a bit far out from the city but it was easy to go on the train. There was a restaurant and a bar and the drinks were pretty cheap for a hotel. There was a big shopping just down the road. We had 3 of us in one room and I got the sofa bed but it was pretty comfy.

Ideal for families with dogs and children. You exceed our expectations at all levels! Staff 5 stars and always available, buffet and restaurant with great quality and variety, surrounded by gardens to walk the dog and children's parks, 10 minutes walk from the metro to the city centre, The hotel is close to the historical centre with local shops and restaurants, neighborhood supermarkets, free parking, etc. Thank you all, from reception to cleaning. I recommend 200% and I will return.

I was staying a few nights for work. Clean rooms and with good WiFi. A large and comfortable box and a clean and wide bathroom. Breakfast is correct, no alarms, but it has a little of everything. In general, B&B hotels are similar. I like to repeat.

I loved the treatment of the staff, both the girl and the boy the next day. We did not lack anything, it is perfect for events or for work groups that need to rest for a couple of days. The cleanliness is perfect, everything is disinfected and there are no ”bugs”, like in some 5-star hotels;). At the reception, you have a breakfast buffet, they have everything, it's great for the price you pay. You also have water, coffee or infusions 24 hours a day, all at the Nestlé brand reception, the coffees are very good. The bed is huge, very comfortable, and high. On each side of the bed there are lamps that are perfect for reading. The TV is super, all the channels and perfect. Our window is quite high and not very big, perfect for children, because they can't reach it. They have air conditioning that works perfectly. The shower is flush, they have two shower heads, one huge fixed and the other small so you can use it as you like. The shower is glassed and has a small door, so the water does not escape. Perfect dryer, soap and gel with dispenser. The only thing I didn't like was the location, although it is a quiet place, too much, it doesn't match how good it is. It is located in an, as I would say, industrial estate, that is, there are warehouses, car houses... in that style. The truth is that then you go out for a walk and you arrive in Alcorcón in no time, in 15 minutes, you don't even need to rent a car, so if you don't mind walking, you can do it there. and you don't get tired because it's flat. Of course, there are some parks nearby, great. But don't expect to come down from the hotel and have something to eat, because there is nothing.

Very clean hotel. Staff were helpful and very friendly. Only problem we found was the school entrance right in front of hotel. Very very noisy start of the day and collection times. Apart from that good location for all amenities.