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Hotel muy comodo y confortable, muy limpio, personal rapido y amable y buena attencion al cliente, cama muy comoda. Hize pensione completa y la comida tambien estava muy rica. lo recomiendo a todos lo que querien pasar un buen fin de semana de relax

Just returned from a week stay at the hotel. The hotel is super clean and offers a gd bfast. However I hate to say that we r soo disappointed with the approach of the receptionists. We r a family of 5 ... 2 adults and 3 kids and thus had 2 interconnecting rooms. By mistake one of the kids locked one of the rooms with the chain and thus could not open the door. We asked the receptionists (2 young ladies) to help us out. After something like an hour waiting they told us that the maintence guy cannot be reached. We asked for a scew driver to unscrew the chain and they told us with have to give our visa no as these were d instructions. Of course we refused and after another hr or so, I had to reexplain that I had imp medication in the room and couldn't no spend the night outside without it. Only then did one of the them decide to come up and see my husband unlock the chain in 2 mins! No apologies nothing.... On another day we asked how we can get to some funpark with kids. Since we didn't have a car they told us that it is practically impossible. It is clear they (once again the 2 ladies) have no idea.... Absolutely.... How to inform clients how to get there. We had to ask locals to help us.... And we managed Illa fun park and also Porta Avventura with no hassle at all using a train! Unbelievable. When we needed a taxi a helpful receptionist, Marc always called for us and the taxi came in no time. However when we asked the same 2 receptionists.... They wanted to give us the number of the driver and we had to call. Im so sorry to complain however I believe that the receptionists have to have basic manners and information skills to direct their clients in a decent manner. The situation was so hilarious that sometimes I thought they were playing some joke on us😶

Standard business trip in La Garriga with preferable hotel in this location. Room was not quite new , but it it s acceptable for business trip. If somebody would like to stay here for holiday, is better to choose probably more comfortable room. I got room for one person, for 2 nights. Wifi without issue in main build. Breakfast is very comfortable and you can take what you want - they have very good option. Next time, I will take this hotel in this location. I dont know exactly,how much cost swimming pool and spa, so I can not comment their offer.

We are happy with everything: The hotel itself is in the old wooden style Spacious room The highest level of service During an isolation period, we stayed in the entire hotel alone The spa with mineral water is great, especially the outdoor swimming pool Everything is neat and thoughtful The food is great, everything is fresh and crazy Many details (bathrobes, hygiene products, changing towels, cleaning, etc.) We will definitely come again!

Si vas a ese hotel con transporte privado, porque allí no van los taxis ni los Uber/Cabify ni aunque los tengo reservados, te ponen que no hay conductor, por los menos cuando hay eventos por la ciudad, y eso que cuando llamamos nos dijeron que si. Imaginaros con las maletas a la estación o ir andando a la otra punta de Granollers. En La habitación hacia mucho calor, no se podía bajar las temperatura, lo intentemos con el termostato de pared y no dejaba, tuvimos que apagar la electricidad por la noche, con la consecuencia de no poder cargar móvil. Positivo: limpieza y amabilidad empleados. Pero no volvería

The hotel was very comfortable and the staff were very friendly. With the room, they had the detail of changing our quality, just because they had handled the reservation directly on their web. The staff who attended us can only say wonders, both of the girl who was in reception when we arrived, and of the boy who was in the night shift when we returned to the hotel.

Yesterday 09.03 I tried to get into this hotel. The receptionist said that the room has a narrow bed, when I asked to see it, he refused to do it. He was obviously lazy! When asked how I can then understand whether the room suits me or not, the employee advised me to go to another hotel. If you want good service don't stay at this hotel! They save a lot on employees or they are simply not trained to be polite!