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I would like there to be a rating between AVERAGE and VERY GOOD, and this hotel was above average, and below very good - there needs to be a GOOD rating- but this is trip advisors fault not the hotels! I stayed with a friend, in a junior suite 2-9th June 2023. Let’s start with the room. We arrived around midday and our room was ready – hurrah- super friendly, knowledgeable receptionist checked us in, gave us a load of info and a map and off we went! The excitement turned into a little bit of disappointment when we realised that instead of the 2 single beds pushed together, as depicted in every single solitary photo of a junior suite, it was one double bed – not ideal for friends holidaying together. The shower was VAST – very impressive but it was let down by the grout on the floor of the bathroom which was grubby and could do with replacing. The room itself was clean, big, and bed comfortable, with air con, tea/coffee making facilities and a fridge. Cleaned daily (except cups etc which were randomly not) – by exceptionally friendly cleaning staff. We had an issue with the bathroom on the first night, whereby we created a paddling pool in the shower room due to a blocked drain! -Quick trip to reception and super friendly Mr fix it man was with us in 5 minutes, fixing the issue, which never reoccurred. The restaurant had a fab selection of differing foods, always something to suit all tastes, and a chef always cooking you up something – eggs/omelettes/fresh fish/chicken etc. Mountains of fresh salad, fruit and bread – and snacks pretty much all day! Restaurant staff were all amazingly polite, friendly, and attentive. Bars were what you would expect of a 3*, local wine, spirits, premade cocktails, and once again amazingly polite, friendly, attentive staff. The pool was lovely and warm, with nice views looking down to the sea – never had an issue with getting a sunbed, but there is limited space around the pool area. I believe the other side of Flora is much quieter if you don’t like 4000 inflatables, and their young owner’s noise. The hotel is on a hill…… very pleasant stroll down, under 3 euro in a taxi back – not an issue at all. With a taxi rank just outside the hotel getting back to the airport was nice and easy to (approx. 20 euro). There was only one real thing that let this hotel down, the entertainment- whilst some of the live music acts were great the male half of the entertainment team (which consists of 2 people), really did not have his mind on the job at all. If you are going to work in entertainment you need to be enthusiastic 24/7, with both adults and kids, or they will lose interest fast. Which I witnessed on several occasions. Don’t put out water polo nets and walk away to chat to another member of staff, not even asking if anyone wants to play, don’t do 1 song at the mini disco, not engage the kids(more than once), and again walk away to chat to more staff members, don’t roll your eyes when someone asks you to repeat a qui

You get what you pay for. Average basic apartment, standard of cleaning not the best. But these ladies probably have a heavy work load and time restraints. Hard beds with hard very stained pillows & poor quality stained bedding. The receptionist arranged a softer, cleaner pillow. A broken coffee jug, toaster & remote control were also quickly replaced. Reception staff were very good with this. The initial room we were allocated had a view of a busy junction, not the garden view we were expecting. We changed rooms the next morning. Best rooms have the pool view as there isn’t much garden just the roads. Good for a budget break. Close to everything, the tacky ***** and the old town. Bus service was good to Playa Blanca.

We have just got back from a one week stay here with my husband, 13 year old son and parents. The location is good, out of the main ***** but only a 5-10 minute walk. There is a supermarket for basics across the road or a bigger one further down the hill. The apartments are fairly compact, the third person sleeps on the sofa which was also fine. They are basic but have in what you need. The beds/bedding etc are very clean but the floor area not and they are very tired around the floor tiling, dirty skirting boards and are in need of some TLC. Even after the cleaners have been the flooring is not very clean. There is no air con but not really needed as leaving the balcony door open or bed room window allows for some breeze to circulate. The pool area looks nice, the out side bar is good value but no chance you can get a sun bed u less u put your towel on at 630 to 7am despite it being stated in reception the pool does not open u til 930 and beds cannot be reserved. This needs policing as when we were going to the beach 10ish all the bed gone but hardly anyone on them!! The bar staff are lovely and friendly, the reception staff are too but we didn’t need to use reception much tbh. All in all we enjoyed our stay in the resort and the holiday was lovely but so would say the apartments are average at best.