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The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.

Located right by Market Plaza; Close to everything; especially Kurs Park which is like NY Central Park. The hotel has a policy of every other day for housekeeping but you could request everyday as needed. The hotel is a bit dated. The bathroom is small and poor designed. The bathroom amenities (soap, shampoo) are low quality. Please bring your own. Towels are worn out. The restaurant is good. Breakfast is tasty but very limited options. Staff are super friendly. Housekeeping is bad. I had a trash bag that they didn't collect for days. Shampoo, body wash are running out but never got replaced. This was before I decided to get my own since their products made my skin dry and itchy. They forgot to replenish water or the minibar as required for Privilege Room.

Fabulous stay - the staff were very friendly and welcoming, the room was clean and cozy, and the location is excellent. We stayed one night each in our own single rooms (which had double beds!) after arriving to Frankfurt from the U.S. on our way to Northern Germany.

After there were technical problems in the hotel ”Small Hotel” booked by us, we were called and offered the transfer to the Hotel de France on the same conditions. The hotel is super, the staff was very friendly. The air conditioner in the room was not so effective now, but in the night an open window was enough for pleasant temperatures. We took a delicious tin to us in the afternoon, also breakfast was good.

Great food and a careful, friendly, authentic sevice. We had thun tatar, the Dorade with truffles, mixed fish dishes and to the night table Tartufo .... everything was at the point and totally delicious. The tartufo is somehow a family recipe and the absolute hamper .... you must try! Delightful wine with good and friendly advice there was also. Even the espresso was particularly delicious. We were totally happy, around satisfied, the Pescaletta Wiesbaden has given us a very great evening and we will surely come back.

Hotel clean and spacious for European hotels. However. No Parking on site. Have to walk to park. Staff not that friendly, even when they want to help they do not speak English. Not even a bell man to help with baggage. So if someone need assistance with baggage then he is stuck. Good location in down town. My advice they need to work on employee with their willingness to help and smile at least.

Hotel clean, staff friendly, location good. Rooms small, bathroom even smaller. Matches good and firm. Water cooker (powdered and calcified) with tea and coffee free. Rooms to the rhine with balcony. Sounds like a good idea, in the heat is in fact a disaster: the sun blows into air conditioning there is no rooms are 30 degrees and more. Open windows mean the feeling to be located next to a frequently driven street incl. exhaust odour. Hotel has winter bed covers on the rooms. Ventilator only on request (also dust). I think such rooms are not to be rented for the price in summer.

This hotel is located just next to the Wiesbaden-Biebrich Castle Park. My wife and I have been on the bike. For the night we have been offered a safe deep garage parking space for free. The rooms may not be the last cry, but also not habituated. All in all high standard and clean. Breakfast buffet, rhetoric was served at the table. Of course everything is hygienic, with mask and distance. I would recommend the house.

Good hotel, centrally located in Wiesbaden. I mean our office is quite far from the centre, so for my purposes the location was not ideal, but if you come as a tourist, it's good. Reasonably spacious (bathroom is small) with a comfy bed and no noise. You get what you need in other words. The breakfast is also fine without being particularly memorable.