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We booked the hotel spontaneously for a night and a visit to Bamberg. Just before arrival I received a mail that the reception is no longer occupied and I receive an access code for the door. The parking is located on a slope and the hotel is reached by a footstep. We arrived and arrived in the room with the access code, and we were expected to have a small, very untreated room with a renewable bathroom. As we had to see when we arrived that many Hungarian and Polish transporters were with us on the parking lot, this will not disturb the condition of the rooms for a midnight stay. The rooms are very bright, starting from the guests in the next room, where you have understood every word, until the guest has snapped about us very noisy. In the room it was cold, heating didn't go. The bathroom was also cold, so the window in the bathroom was so shocked next morning that the water went down. The breakfast was simply kept, the juice was almost empty, but that seemed to not disturb anyone because a staff member was not seen at breakfast. We would definitely not book again here.

We were allowed to be guests in the “Golden Adler” with a group of over 40 people in the week from Tuesday, 24.09. to Thursday, 26.09. People in this house treated us very prematurely and friendly – both from the reception and from the restaurant. All the check-in was friendly - quickly and directly without delay. The rooms fully met our expectations. Breakfast buffet was more than enough and always well filled. All people in the group had their places and it was not even ”overflow” taking breakfast. On one evening we had booked a menu. The menu was fully in line with our wishes, was more than sufficient and very tasty. Even a later debtor in other days was problemless. I write these lines so in detail because we had read something different and had critical feelings in the group. I can actually thank this House only for the beautiful hours. To this point, – we had previously discussed and discussed the expectations with the hotel. Wünsches were met quickly and uncomplicated.

Alles schon vor Ort gesagt.

Very clean with an excellent breakfast included. Close to the railway station with a 15 minute scenic stroll into the Altstadt. We were comfortable with the unusual layout - refer to the pictures with the sink and shower beside the bed. But the total lack of storage - a cupboard, drawers or even a shelf/stand to put your suitcase on - was very frustrating. We have stayed in multiple budget accommodations and never had this problem before. We would not stay here again.

Wir wollten auf unserer Rückreise eine Nacht in Bamberg bleiben. Für 4 Personen habe ich kurzfristig ein Appartement gebucht. Laut Beschreibung ein „Maisonette Appartement“ mit zusätzlichem Wohnzimmer und einem Schlafraum mit Badezimmer für bis zu 6 Personen. Für den Preis von über 400 Euro (langes Wochenende nach Himmelfahrt) habe ich erwartet, dass ich ein Appartement mit wirklich schönem Ambiente im „klassischen Stil“ mit „ Blick auf den Dom…“ bekomme. Beim Betreten des Appartements waren wir sehr ernüchtert. Ein sehr schmaler Raum mit altem Schrank, das quietschende Sofa als Bett bezogen, alles offen , nach oben in den Schlafbereich führte eine steile, quietschende, schlecht gereinigte Treppe. Wir hatten eine ziemlich unruhige Nacht, weil jedes Geräusch … auch jedes Wort von den Nachbarn … zu hören war. Die Bilder entsprechen nicht den Tatsachen. Das Restaurant/ die Bar ist nicht geöffnet, im Fahrstuhl kann man die Zahlen auf den Knöpfen nicht mehr lesen. Der Frühstücksraum ist in Ordnung, scheinbar neu renoviert, auch das Frühstück war lecker. Die Mitarbeiter sehr freundlich. Aber der Preis… einfach überdimensioniert. Wenn wir nicht eine über 80-jährige Dame dabei gehabt hätten, wären wir weiter gefahren. In den schönen Stadtkern von Bamberg läuft man doch 20 Minuten. Schade, dass die Besitzer des Hotels auf Kosten der Gäste versuchen, coronabedingte Verluste wieder aufzuholen.

Our key criteria for choosing a hotel in Bamberg were: ease of road access (not desire to get caught up in the city centre traffic), safe car parking (we had our bikes on the back of the car) and an air conditioned room. The Kongresshotel met these requirements totally. English speaking reception staff were helpful and friendly and completed the checki-in process quickly. On arrival at our room we realised that the bathroom had a shower over a bath which these days is not our favourite choice - definitely prefer the safety of a walk-in shower. So we went straight back to reception to see if there were any rooms with walk-in showers. Unfortunately we were advised they did not have any. I have to admit this is might fault for not checking prior to booking! The suite was a reasonable size with a separate seating area; one settee and a one armchair. Neither were particularly comfortable but adequate for the limited time we would be on the room. The free- minibar was well stocked with soft drinks and two beers and was replenished daily - didn't expect that. The aircon worked reasonable well but I think it might have struggled if the weather had been any warmer. The room was a little tired in terms of decoration but perfectly clean. We owe an apology to the cleaning lady; the path outside the hotel (next to the river) is fine grit. Despite wiping our shoes on the entrance doormat, we clearly walked some of the grit into the lounge area of the room! So we soon learnt to take off our shoes and leave by the door. A shoe tray by the door might be a welcome addition? The breakfast buffet had plenty of choice and there were plenty of tables available....until we got to our last morning. Oh, were we in for a shock. We came down for breakfast at about 0900 expecting to see the usual near empty room only to find it was absolutely heaving with people - I guess multiple conferences on at the same time? There were even additional tables laid out in the reception area. After spending 5 minutes trying to find a table we gave up and decided to come back 45 minutes later. We did eventually get one but it was still very crowded. We did wonder at the time it there should have been a segregated area for hotel guests but I guess it's not practical to do that and could result in some tables being under utilised. While we were staying as 'tourists', this hotel makes a perfect location for meeting and conferences. Multiple large rooms available which appeared to be well kitted out (obviously we didn't go in but just looked through the door) and plenty of space to meet/chat outside of the conference rooms.

Ok, the front desk is very warm, travel is more convenient, not far from the old city and the train station, walking distance