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My family and I had a very very good experience at the hotel. Spent the last 2 days there. Renovations were being done at my place and we decided to have a stay at this facility. Myself, wife and my two boys; 19 and 9. Rooms is exactly what we were looking for. Loved the Breakfast menu and the Hosts for the morning were excellent and very inviting. Thank you so much to Mariel, Alma and Roger. Waking up to your “GOOD MORNINGS” was a great boost for the day.

I am very satisfied with this hotel. It is a little far from the city but the price is affordable. The parking is convenient. The interior decoration is very new and the room is very big. We also refunded the money after checking out early and communicating with the front desk

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

位置巨佳，湖邊，看日出，日落，餐飲也超級方便

Our flights changed on our vacation coming home so we were forced into a 13+hour layover. I chose to book this hotel on airmiles since it offered free airport shuttle. It averages about 200 a night I believe. It cost us 1800 airmiles and fees…. The bed is comfortable but the rooms were HOT. The ac is located in the common area of the room and since the bedroom is slightly segregated it didn’t cool it off. There were two tvs, which we couldn’t make sense of. Also one remote just didn’t have any batteries so when trying to make it work I had to take batteries out of one to put in the other. More importantly……. It seemed clean but I woke up to silver fish in the bathroom. I did let the front desk know. The Lobby Lounge Restaurant was pretty good with nice service. I just wouldn’t recommend staying here, especially given the cost.

The staff at this hotel go above and beyond for all guests. We had such a great experience we decided to extend our stay, which the staff were happy to accommodate even managing to let us stay in the same room although they had to move a few things around on their system to do this for us. The manager Shauna was super friendly and couldn’t do enough to help. The suites were beautiful and really clean and fresh. They were also very spacious which is great when you’re travelling with 2 dogs. The entire hotel is kept clean and tidy. Parking is great and we managed to get a space every day. We would definitely return.

We stayed one night in this hotel for an early morning flight next day. It’s so convenient taking link train from hotel to airport in 5 minutes. Super fast ! It’s a lot better than staying at a hotel with shuttle bus service. Price is okay for one night stay for so convenient to airport. Very spacious clean room with an update spacious washroom. Room is painted in dark Color, so it seems look pretty dark room, it would be brighter if wall Color is in lighter Color. Very friendly staff at the counter. Check in and check out was very efficient and fast. Thank you! There is a small eating area , heard their pizzas are good but we didn’t try. Drinks and sandwiches are available for purchase. They were so helpful heat up our takeout food in their microwave at request, thanks! I highly recommend this hotel to friends and will come back next visit in Toronto.

We are going to a wedding and meeting my family from the USA,and we are all checked in the same hotel,the location is close to the church ,venue and reception,we have a wonderful time staying in the hotel,no parking fee wifi accessible,quite and affordable.

I have booked a room for 3 guest but there are two incidence charges (CAD20x2). According to my travel experience, there should be one charge per room. Upon check out, there is no mention about the refund of incidence charge, UNTIL I raise this question. I think better communication skill can avoid any unnecessary miss-understanding.