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Hotel located well in the centre of BH. There is a very close proximity to the 7th square and municipal park. Care: quick and friendly. Room: wide and clean. Wands are dirty. Also air conditioning. I stayed in room 814. I have noise from the street. The same thing every day. It doesn't have juices but cool. It gets buses for excursions so breakfast can be very complicated. We stayed without eating some ingredients on Saturday morning, leisure: I used the pool. I was clean. I didn't have parking. The room was cleaned every day, but no savon and shampoo were put in our rooms. I would be very close to shopping, but I would be again, and look for other hotels before going on.

Hotel is super well located. Very clean and friendly staff. Great breakfast. Garage leaves a little to desire ... mainly in bigger cars. In general, the hotel is very good.

The hotel is ok, but not adequate for a 4*. Breakfast was very poor, fruit did not look good, and not much variety of things. The AC in the room is highly annoying, very noisy, and no actual regulation. Still, rooms are clean, beds are comfortable

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

The Hotel Fasano in Belo Horizonte, with its inimitable style emblematic of the Fasano chain, sits elegantly within the city, a beacon of refined hospitality. The reception, graced by friendly and charming staff, occasionally speaking German, is a delight. The diversity among the staff is a refreshing sight, adding to the hotel’s charm; the presence of a receptionist adorned with numerous tattoos was a particularly cool touch. The concierge service is exceedingly diligent and dedicated, a testament to the hotel’s commitment to guest satisfaction. They provided us with complimentary concert tickets, allowing us to enjoy a splendid evening filled with music. The restaurant, known for its excellence, operates with impressive efficiency. The waitstaff are alert and provide exceptional service, though the presence of multiple restaurant managers, or Chefs de Service, occasionally obstructs the flow. While the cuisine is commendable, the breakfast service is notably slow. The rooms are immaculate and spacious, offering a comfortable retreat. However, the lack of razors and the inconsistent replenishment of soap were minor inconveniences. Despite these small flaws, the hotel remains a magnificent and impressive establishment. Our stay was beautiful and restful, a testament to the high standards of the Fasano experience.

I must say that this hotel is highly overrated in Tripadvisor. If you plan to stay for a couple of days it is okay but as I was visiting family and friends I booked for 10 days and it was quite unpleasant. The hotel has a policy of only cleaning every 3 days (because of covid, apparently) but I could never managed to get it cleaned unless I asked more than one member. They have a jacuzzi - white and with many stains - but the area is unpleasant. The staff is very nice but you dont manage to get the service you want. Breakfast is average to low and even in the room when I asked to add another instant coffee I was told that this is only provided when I arrive and no more coffee in the room! I am from Belo Horizonte and visit regularly but would certainly not chose to stay in this place again.

Perfect accommodation. Clean accommodation. Comfortable bed. efficient blackout. Excellent air conditioning. Silent location. Reception service, breakfast staff, all empathic, sought and lovely. There is a very good breakfast. Excellent cost benefit.

É muito longe do Centro de Belo Horizonte e muito próximo do Mineirão e Mineirinho, então a estada é interessante para quem vai num desses últimos durante a estada, embora o barulho desses lugares podem incomodar quem não tinha interesse de estar tão próximo do estádio e do palco de shows. Sem carrinho de bagagem. O ambiente é simples, até porque, não há espaço para invencionices. A cama de casal é ladeada por criados, abajures e tomadas. Não existem excessos de tomadas – além do que foi dito, tem mais uma na bancada e outra no banheiro. A iluminação é por seção e tem um resultado muito positivo. Principalmente na bancada, é possível ler sem esforço. O padrão de luz é 127 V, gosto de deixar registrado, pois possuo equipamentos importados que não são bivolt. Outro objeto de elogios seria a cadeira com rodinhas, mas além de muito desconfortável pela falta de enchimento, não havia como regular permanecendo na posição mais baixa. No 2º dia usei os travesseiros o que ajudou. Apenas uma cortina dividida em 2 partes – o que aumenta a entrada de luz – que não agrada ninguém. Além de não ser Blecaute, permitindo uma claridade acima do desejável mesmo quando fechada – num verão em que o sol nasce por volta das 5:30 (veja as fotos com a cortina fechada e tire suas próprias conclusões) -, também não é suficientemente clara, para proteger a intimidade sem escurecer em demasia o ambiente. A TV continua padrão nesse tipo de hotel – 32” tela plana. O que piorou foram as opções de canais. A verdade é que nunca foram boas, mas agora não existe nenhum canal à cabo, apenas TV aberta. Poderia reclamar que sua posição não favorece quem quer trabalhar no notebook e assistir TV ao mesmo tempo, mas como afirmei, as opções de canais eram tão ruins, que permaneceu desligada. Pelo Windows o sinal do wifi oscilava muito de intensidade, mas na prática não prejudicou muito a navegação. Quando cheguei o minúsculo frigobar estava desligado na tomada, fechado e cheio d’água por conta do degelo – a tendência é que fechado com água no seu interior e não demorará a ter problemas com mofo. O frigobar é desabastecido, o que é de meu agrado. Outro ponto bom é que ficava próximo à bancada que eu trabalhava, bastava estender a mão pra pegar o que tinha lá dentro. O guarda-roupas fica próximo à porta, o que me deixa inseguro, principalmente pela falta de trinco. Também senti falta do olho mágico. O cofre, aquisição sempre bem vinda pela segurança, estava sem pilhas, reclamei e o problema foi resolvido. Era um cofre grande, pois meu notebook, que cabe em pouquíssimos, depois de um contorcionismo, coube. Havia uma boa área para pendurar roupas, com 6 cabides. No banheiro: secador, 2 toalhas de banho e uma de rosto, xampu (com tampa) e 2 sabõezinhos. Na pequena pia, torneira única pra quente/frio. No chuveiro, que parece uma cascata (não decidi se isso é um elogio) uma torneira pra quente e outra pra água fria (chatoooo). Para a lista “Feito por quem não vai usar”, porque se fosse, perceber

There’s nothing like arriving at a hotel and feeling welcomed. When I checked in for my weeklong stay, Jackson and Lucíola at the front desk were kind and helpful. I later met Rafael and Thiago, as well as the excellent housekeeper Emerson. They were all great and made me feel at home. My room was basic but modern and clean. The bed and pillows were comfortable, the air conditioning was excellent, and the blackout curtains let me sleep in. The shower had strong water pressure. The minibar was well stocked and replenished daily. Be aware that the walls are thin, so if there are loud guests next door you’ll hear them clearly. Luckily the front desk staff is accommodating and helped me move. The location is great, walking distance from lots of restaurants, bars, nightlife, and a pleasant 10-minute walk from Pátio Savassi, an upscale outdoor shopping mall with the high-end Verdemar supermarket right next to it. My only suggestion is to improve the breakfast. The food could be tastier, and the attendants could be better trained. For example, they’ll make you fresh eggs, but you need to ask, as they never offer and there are no signs. I saw someone get an omelette one day, so the next morning I asked and they made me one too. It would also be nice to have variety in the hot items in the buffet, but the entire week I was there, it was always the same two things: chopped hotdogs in tomato sauce and cold scrambled eggs. Next time I go to BH, I look forward to visiting my friends at eSuites Toscanini-Savassi and enjoying an improved breakfast experience.