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Atendimento expecional. Um agradecimento em especial ao colaborador Ryan Andrade pela educação e prontidão em ajudar. Todo suporte para uma primeira experiência nesse hotel. Infra estrutura do hotel atende as expectativas . Estando em SP, voltei a me hospedar aqui.

Maravilhoso o local, lugar lindo e limpo. Ótimo para descansar.

All right. 🆗

Advanced equipment, smoking area, good service attitude, clean and tidy, beautiful environment, we are very satisfied with the stay, the price is reasonable, I hope to have the opportunity to stay again next time.

Frankly at the price it charges and the fact that it's within a close range to the airport, my question is why not? The lady there she even provides you with some breakfast. Here's the thing, just as you arrive at the airport use either Uber or the official metered taxis. I got ripped off by the dude who says he drives an executive taxi and to get to the hostel (Hostel Lize) I paid 42 dollars whereas in reality ist is like 5 bucks. By the time you realize you are scammed it is too late as you are at the destination. Just a top for you... But again the hostel, it makes sense to spend your night there.

This is not a cheap hotel, and the rooms are pretty tight, but it's a good option to spend a few hours or overnight inside the Guarulhos airport without the hassle of transfers. I slept very well in one of its bunk bed rooms, and these and the bathrooms with showers are spotlessly clean. They MUST improve on sound insulation for the rooms though, I suppose that if you have noisy neighbors your night will be ruined. I would certainly stay again if needed.

This is a great hotel just 10 minutes by shuttle from GRU international airport. I spent one night in a Suite before an early morning flight and absolutely loved the hotel and my room. Staff were extremely friendly, the suite was very large and beautiful, with a very nice granite bathroom, lovely L'Occitane Agua de Coco amenities, very comfortable beds, and I will stay there again without hesitation. The hotel has a small lounge for suites (and executive floor I believe) offering breakfast (which I could not try due to my early departure) and small happy hour (gin, whisky, wine beers, soft drinks, nibbles, etc). It has a swimming pool (again could not try due to my timings), a fitness centre with sauna and hammam (note that they do not provide towels for the sauna/hammam so you need to bring one from your room. The hammam is also extremely hot). I also tried room service which was good without being excellent. I really really wanted to give that hotel 5*. The only reason why I didn't is that I got repeatedly woken up due to the room service people not being able to locate my credit card details. I gave my passport at check in (both when I did online check in and in person in the lounge) and my passport details and the next morning, reception confirmed to me that it was on file, but for some reason room service could not find it, and so they ended up calling my room repeatedly, knocking at my door etc whilst I was fast asleep (my alarm was for 5 the next morning before 27 hours of flying, so I really wanted a good early night), even after I explained repeatedly that 1) I had given my cc details and 2) in any case, if they could not locate them, they could absolutely leave the bill at reception and I would pay the next morning (I was asleep and really didn't want to wake up and dress just to resolve a bureaucratic failure on the hotel's side). This felt frankly unpleasant, and whilst I do not want to blame the person who did it personally as I am sure that they were just following their procedures, this made me feel unwelcome (unlike everything else I experienced in that precisely very welcoming hotel) and I had precisely chosen that hotel to be able to sleep so being woken up several times really killed the point. I really think that this should have been handled better (I am also a frequent guest with that chain and they have all my details so it's not as though I was going to run away like a criminal to not pay a BRL120 bill!) But again, apart from that slightly sour experience, everything else was 5* and I am hoping that this was a one off and that next time, I won't experience similar incidents again.