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We had an unfortunate time in October 2019 were our father had to have a quadrupal heart bypass. We looked at places to stay close to Liverpool hospital. We ended up staying at the El Toro at Liverpool. The Welcome we got was nothing but AAA class, the service we got in the pub and restaurant that is attached to the motel again AAA class.The meals that we had all fresh and beautiful. To name two of the staff although all staff were very friendly Jay and especially Cassie went rite out of their way to make sure that we were happy. Well done keep up the good work. Cheers. Ian Michie. Armidale

No parking, as wedding and event. No soap in bathrooms. Bar area filthy wasn't cleaned after lunch service. Bar service was very slow. At dinner, plates were removed when we were still eating. very loud band planing outside our room (that weren't told about) playing until 11pm and were unable to sleep. On checkout we found that happy hour cocktails where only one particular cocktail, which we were not informed about when ordering our drinks. Car was parked in when we left.

We had confirmation for a 12 noon check in via email. When we arrived I was told that we do not do 12 noon check in times? I explained to the lady on reception that we had confirmation via email that it was confirmed for a 12 noon check in. When I showed her, I got a negative response. We where told that I would be contacted as to when the room will be available. We had to wait 2 hours before our room was ready, which was at 2pm. We where missing shampoo's and body wash, I had spoken to reception about this and was told that room service will drop them of to us, Well it took them 2 days to get to us after asking several times. Not a great 4 night experience this time around staying here.

Excellent Property. Finishes level at a 5 star level. Staff very friendly and helpful. Plenty of parking within the property. Walking distance to Liverpool Hospital. Only issues: Shower Head and water pressure - probably the worst i have ever experienced in a hotel. I understand 5 star water conservation, but the lack of flow made it difficult to shower under.

The environment and conditions are very good, suitable for a family vacation, although I am a business trip this time.

Lived in the area my whole life and never considered staying however heard it changed ownership so i thought i would give it a go. The staff blew me away as they were so kind and friendly. The cleaners ensured the room was spotless, the security guard seemed to work 24/7 made me feel safe and the food was value for money. The king prawn pizza was something to go back again for!

The facilities are outdated and there is no elevator, but the staff is quite friendly and there is free parking. It would be better if breakfast can be provided for free. The check-out time is very early and we have to leave at 10 o'clock. This is the only disadvantage.

Came for a surprise party stayed for 5 days room was average service was good.Staff were very friendly the whole set up was just what we needed,the place had everything food pokies the VIP room was great as well.Would I recommend yes

The front desk service is good, the room is small, the environment is relatively poor, there is no separate bathroom, it is shared

Room is poorly designed, with the toilet facing the shower glass. Almost too difficult to sit on it...