Loved this hotel
Got an upgraded room which had amazing views from the 53 floor
Kitchen is well equipped, pools are lovely and location is close to glink so you can leave the car in the parka Fe
We also used lime bikes to cruise over to main beach and beyond
I arrived late on a Friday night. Just dropping off to sleep when other guests arrived back and proceeded to make an unholy racket. Not much sleep that night - arrived back Saturday arvo to find the party in full swing - yelling, swearing, banging and loud music continuously but nothing done by management. I left and found alternative accommodation - came back Sunday to return the key and to ask for a refund for the last night which I thought was only fair. The manager said I have to apply through Expedia which I duly did and was refused again. At no time was there any apology or empathy from the manager - they had my money and that was as far as it went. Worst ever accommodation experience and at no stage was my room made up either.
Located in Gold Coast (Southport), Palmerston Tower on Southport Broadwater is a 4-minute walk from Broadwater Parklands and 6 minutes by foot from Gold Coast Aquatic Centre. This beach apartment is 0.4 mi (0.7 km) from G. R. Thompson Park and 0.6 mi (0.9 km) from Australia Fair Shopping Centre.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and bicycles to rent. Additional amenities at this apartment include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 18 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.
22 reviews
3.8/5
Price from
SAR 691
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
It is the new Airbnb is an apartment as a hotel type, so many things are not perfect. The App writes 2 o'clock check-in. When I have to register, I am told that the room has not been cleaned up. It takes 3 o'clock to check in. It is then told that it is not good. I have to wait again. Then the app also writes 12 o'clock checkout. But After asking, it was 10 o'clock. This would make customers very confused, okay! ? And there is a foreign waiter who has a bad attitude! Secondly, after checking in, I found that some places were not very clean and there was no check-in information. For example, the Wifi password, the location of the swimming pool gym, did not inform you that you have to ask in person! On the same day, I encountered that the Wifi was broken and I had to repair it for two days. I couldn't use the TV at all! Accommodation is good Location close to Seaworld not far from downtown But because it may be a lot of new things are not perfect I hope they can improve!
Room was spacious, clean and seems new. Love the carpark which links straight to lobby.
They were very nice and gave us a sweet message and treat as my husband and I were on our honeymoon trip.
Downside was on the security deposit. They charge it to my card and refunded only after a few days. If it is a hold amount, there should not be any charges. If they charged the amount, the refund should be immediate on the same day.
We booked assessable room which was for the handicap. The doors are automated etc. The reception said they were unable to reach me by phone call and they couldn't email me because I booked via third party vendor. It would have been better if they can contact via email which they chose not to. This is something which they could have improved and definitely will improve our stay experience.
Other than this, everything else was great!
Note: When we drove to Mantra, right in front of the hotel was a cemetery. Just in case anyone superstitious, this info may be helpful.
The picture does not match the reality, the picture looks like the hotel is very high, is able to see the sea or the city, but in fact the highest only 7 floors.
The most important thing is that at 12 o'clock in the middle of the night, was called up by the fire alarm, panicked and ran downstairs, and finally the hotel checked and found that there was no problem, the hotel did not have any compensation, not even an apology! Worst without one.
After reading some of the the reviews I was somewhat concerned. I had read a review mentioning a particular unit and how dreadful it was but I can’t find it again. Very strange! Anyway we arrived only to find we were in that very same unit!😬. We unlocked the door with trepidation only to be pleasantly surprised. The unit is spacious and had a lovely view overlooking the bay. It had everything we needed and it was wonderful to be able to do all our washing ( 4 weeks worth) before flying home to the UK. Just a short walk to the tram. We were here when they were setting up for the Gold Coast 500 but even that didn’t seem to make things busier. it’s a little dated and some of the furnishings are really worn out but that didn’t impact on our stay and also I wouldn’t furnish out a rented property in the very best decor because it will get damaged. All in all very good value for money and we loved the apartment living. We’ve always been hotel people but this experience has made us think again.
Excellent service, food. The pool was great, too. Excellent breakfast buffet. The seafood buffet was overpriced compared to the food options they had, but otherwise a very comfortable and happy stay in the hotel.
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.