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We stayed here as a family of five in a Family Room with private ensuite. We checked in 15 minutes early but the lady was happy to give us the keys to the room. The accommodation is upstairs on top of a pub/pokies. There is no lift so you have to walk up two flights of stairs and carry your luggage. Our room was very spacious with two single beds, and a sofa bed in the main living area. There was a private ensuite separating the queen bed room which was perfect for my parents. The room had basic furniture, a TV, fridge and coffee/tea making facilities. My son loved having a bubble bath as we only have a shower at home. The room was clean and the wide windows around the room made a good view of the outside which my son could look out of. Our room was situated next door to the communal kitchen and opposite to the shared bathroom which was very convenient. The hotel is within walking distance to a shopping plaza, restaurants, a KFC, Hungry Jacks, Coles and Woolworths. The only negative was that our room was situated along a busy main road and at night you could hear all the traffic passing by so we didn’t get a good night’s sleep. Also our booking via booking.com said we would get two free welcome drinks for two guests upon arrival but we didn’t get that. Other than that, we had a pleasant stay at Mowbray Hotel and would consider staying here again.

We had a lovely stay in a two bedroom apartment for two nights, The apartment was very clean and tidy. Everything we needed was supplied. So comfortable and welcoming. Big plus.....The shower was amazing. Very friendly and helpful lady in reception, always nice to be greeted with a smile

An iconic piece of Launceston history. A beautiful building containing beautiful furnishings throughout - particularly loved the wood furniture. Great location. A warm welcome from friendly, helpful Jude was the start to a most enjoyable stay. Spacious room with a very comfy bed. Very clean, quiet and comfortable. All good! Highly recommended.

Staff are friendly and informative in person and over the phone. Location is brilliant as it is near town without being inside town centre, so it’s easy to walk to town for restaurants and cafes. It is also opposite City Park and 500m walk from the river. They have ample offstreet parking when we stayed. Room was clean and beds were comfortable. We had a street front room and they provide complimentary ear plugs in the room. We didn’t use them but some others may choose to use them. You can hear people talking on the street if they are immediately outside your window and they are loud.

While there was nothing seriously wrong with the place, there were many things not right. You would expect a 4 person room to have things like 4 sets of glasses or cutlery, but nope. The car parks were also filled with old junk (lounge suite, fridge etc.) and are a very tight fit, if someone doesn't park perfectly don't expect to get your car in. The rooms are very tired and dated. Our room had gaudy pink tiles in the bathroom with a shub rather than a proper shower. We used the laundry once, paid the $2 to use the washing machine which didn't complete its cycle and we returned to find clothes that hadn't been rinsed or spun. The many notes around the rooms made the whole place feel unfriendly - I get that extra costs have to be charged in some cases but a simple welcome book like most motels have that outline the rules is far nicer. Overall though the rooms were clean and the guests were quiet. If you're just looking for a place to stay this place is OK. It worked for us and I'd stay here again if it was just for a night or two.

Very minimal, shabby rooms of doubtful cleanliness, at maximal expense. Explicitly states that no service is offered, so to that extent at least the management is honest! But if you are staying two nights or more, you only get one night's worth of tea/coffee/milk/towels etc, even though you are paying for these items in the room charge. We had booked and paid for two rooms, but when I arrived the receptionist rudely said I could not check in 'because I did not have the same name as the person who booked', and I would jolly well have to wait until the person who booked arrived. (Actually, the person who booked was my daughter-in-law.) This is an extremely rude, discriminatory, and just plain stupid thing to say. For example, a husband and wife could have different names, and arrive separately. Also, I arrived at 3 pm, but what if my daughter-in-law arrived at 10 pm? The polite thing to do would be for the receptionist simply to ask if she could have a word with my daughter-in-law on the phone, or see a text message. Another point: the rudest, most aggressive utterance in the 'hospitality' industry is 'Can I help you?' spoken loudly through gritted teeth and rictus smile. The receptionist really ought to book a course at charm school. If - despite all - you are thinking of staying here, keep in mind that it is a very steep, long walk down to the city centre - and back up. The Coach House is not suitable for children, as the upper storey concrete walkways and steps are extremely dangerous for toddlers.

This must be the only hotel in Australia that charges more to book direct than through a 3rd party. I stayed twice because of the location, once through Air BnB and once directly. The Air BnB offer seems to be a sublease through a guy who rarely responds to messages and the front desk don't deal with his bookings. I tried to extend my first visit but he wouldn't respond so I just left. The 2nd stay I thought may be better booking direct but they wanted to change me more $16 than online. They honoured booking.com's price when challenged but this seems very poor practise. The staff were kind and the room was clean but I wouldn't be bothered again.

Our group stayed one night en route to Derby. We were all very happy with our rooms and had a comfortable night. The staff went out of their way to store the bike boxes for us to .pick up a week later when we left Launceston. We had the downstairs twin room which had a king and a single bed and was larger than the queen rooms. All rooms had views of the city, and refurbished bathrooms. Thanks to the staff at Areca for our enjoyable stay.

The courtyard is spacious with flowers blooming, the room is clean and tidy, and the environment is quiet. It's just a nervous old lady next door, who scolded people upstairs in her house early in the morning, a typical old racist.

Super satisfied 👍 Hygiene: Clean, daily cleaning will help put the kitchen utensils back into the dishwasher. Environment: There are many restaurants in a beautiful environment downstairs. Children love the playground opposite. A green lawn and super blue sky. There are also many pigeons and seagulls. Service: Super good. The check-out time was delayed by one hour because of the afternoon flight check-out time. Thank you very much.