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A shop that the husband and wife jointly run is difficult to find at the beginning of the road. It is actually on the side of the road. Because the hotel on the other side is a bed and breakfast, but the experience inside is very good. The landlord’s own breakfast can go out and see if it will go out. Great choice

We stayed here on a last minute booking over the March long weekend. We are so glad we did. Susie and Gordon were warm and friendly hosts, who went out of their way to make our stay pleasant and comfortable. We stayed in ‘the residence’ with our two teenage children. It has a lovely new bathroom, a kitchen and a barbecue outside in the patio area. This is where we cooked dinner each night. We also took advantage of the included Continental breakfast each morning. We would highly recommend this B&B and would like to stay here next time we are in Launceston. Thank you Susie and Gordon!

This hotel is quite big in Launceston. The front desk staff is very good. They are very enthusiastic and proactive in solving various problems. The room is very spacious, the floor height is very high, the facilities are good, the parking is free, the breakfast is a set meal, the taste is very good.

It's an old hotel with a good location, but the hotel facilities are old, the soundproofing of the room is poor, and the bath towels don't look clean, so I asked for them to be changed. Service attitude was average, the older woman at the front desk was a bit arrogant.

The hotel is nice, the house is neat and clean, the surrounding environment is relatively quiet, the entrance and exit of the parking lot is a bit narrow, there is no breakfast during the epidemic period, it is a pity that the overall praise

It's in a very convenient location. There's a pub next door, but you can sleep quietly at night. The food at the pub is cheap and filling. There is no hair dryer, so please bring your own. The best thing was that when I left something behind, they contacted me and arranged for it to be sent to me. The staff are very helpful.

Austere on the outside, not easy to spot from the road, and harder still to penetrate, Change Overnight nevertheless offers a rewarding stay. With codes for access and no staff on site, just a manager on call, your stay will be an impersonal one. But the apartment is spacious, clean and modern, with every appliance you could need for a medium-term stay. The kitchen includes instruction booklets for all the devices, save unfortunately the washing machine which operates to protocols all its own. A minor inconvenience is the fact that bedroom and bathroom are upstairs, which will prove a problem if you have heavy suitcases. Garage parking is tight but reassuringly secure. Slept well, both floors air-conditioned.

STAY HERE!! Location / price / view / service / awesomeness!!! THE OWNER Lets start here! Tim, who is the owner and lives local is sensational and really makes the stay absolutely awesome!!! He has a yarn with all the guests at breakfast (which was included) and makes the effort to ask questions and get to know the guest :) wow - what a difference this makes to a stay! I never realised it until I met Tim - what I also loved was that you can tell he has REAL PRIDE in his business as he talks excitedly about the upgrades he is going through and this excitement for the business flows on to the staff that work for him who were all lovely, happy, friendly and helpful 1. I was upgraded upon checkin - my room was awesome! Top level great views! 2. I had a late checkout which was great as I had a late flight 3. Help with info on where to go and what to see - specifically Tim saying to come down and see him daily if I needed help on where to go 4. Shuttle service to airport help 5. Had an early check in at 12pm - Tim accomodated me as I had an early flight Tim even helped to organise the airport shuttle for me and called them up to secure a good price 😀 what service!! If only all owners took a page out of Tims book THE ROOM Wow! Loved it! Nice, clean with awesome views!! I was lucky to get upgraded and had top floor views over Launceston town and I couldnt wait to head back to the room after a day of exploring The bed was soooooooooooo comfortable and the BEST pillows ive ever experienced - I hope I can find 1 to buy for myself! So good! The shower… hello! What great pressure and hot water is fantastic! Mini fridge and microwave with cutlery if you want to have your own meals (which I did) so was perfect for me and one of main reasons I chose this accom BREAKFAST Amazingggggg fresh fruit!!! Chopped fruit around 8 options - this was the best part for me! Also choices of cereals and juices Toast - white / brown / raisin with jams honey peanut butters Black Coffee You can also upgrade and pay for a hot breakfast If you need parking there is free on the property Lift is quick and easy to use Bags kept at reception safe and sound when needed I have nothing negative to say at all about this accom but they have set the bar high in customer service for me Thanks Tim! Lovely to meet you and thanks for the awesome stay 😀 will be recommending Balmoral on York to all I know

I would like to give the reception staff Lisa and Karen 10 out of 10 for wonderful service. I was trying to get a bed for one night and rang the hotel as I'd booked on what I thought was their website - I'd booked the wrong night and couldn't change it. Lisa was the lady I spoke to and she very kindly sorted it for me in such a lovely manner. Then when I arrived Karen was on reception and the welcome was warm and friendly and nothing seemed to be too much trouble. Personality plus, what an asset! The room was on the small side but comfortable, spotless and had a fabulous view of the city. It is also within walking distance of two theatres, bars and restaurants. A genuine pleasure to stay here, thank you ladies.