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My first time using a place that is completely contactless. You pre-register and on the day of arrival are sent codes for the door to the building and your room. It all worked fine. The room/apartment was perfect for one person, with a decent kitchen (though no microwave), a good sized bathroom and a comfortable queen size bed. It was all very clean on arrival. The location is also good. Would stay here again.

The Stadtoase Kolping Hotel is located in a rather quiet street with hardly any traffic, close to the Linz new cathedral and at a walking distance from the city center where most of the interesting and cultural points of the city find themselves. It's an excellent hotel having everything needed for a pleasant stay. The staff members are nearly all of them very kind, helpful and friendly. One can get from the ladies working at the front desk all the necessary guidance to take as much profit as possible of one's stay in the marvellous city of Linz. In addition to that, they are always ready to give the best advice for the benefit of the customers even at the former's own initiative. The hotel parking is at the same level as the ground floor. Upon leaving the parking on foot through a door on the left hand side thereof as one drives into it, one finds himself at the reception area, what turns out to be very convenient as far as acceding into the hotel building is concerned, the more so if a heavy luggage is carried. Once inside, the fabulous atmosphere reigning in the premises is perceived. There is something special inside, something magical about which cannot be described but that sensitive people feel and thus makes them think that by choosing that hotel at least the best option has been selected. The room I was allocated is very nice and comfortable, as well as peaceful. I hardly heard any noise during the whole stay at the hotel, which was essential for the enjoyment resulting from visiting the mentioned city. The bed was indeed comfortable, its mattress having the necessary toughness for getting the adequate rest. The other pieces of furniture in the bedroom are also very appropriate particularly the table desk where I could get some work done. It's up to the guests to decide whether or not the bedroom is cleaned up on the days they deem convenient, which could be, by the way, the entire period of their stay. That's a great idea. By hanging the right card on the room door handle, one may have the certainty that while he is out visiting some interesting places nobody will enter his room and touch his belongings. That's very reassuring and besides it's extremely good for the environment. The breakfast is also excellent. Everything offered for that meal is of a high quality. The pastry and the fruits are very good and tasty as well as the orange juice. The breakfast room is decorated in such a way that the mere fact of being there makes one feel in high spirits. Owing to all the aforesaid elements, the time dedicated to having the stated meal can turn out to be a great moment and thus one of the best ways to start the day. The hotel concerned is therefore by all means a recommendable place to stay in Linz. The fact of lodging in there makes of course more pleasant the visit to that charming city. One would never quit that hotel once inside. Such a stay is absolutely an unforgettable experience which one is always wishing to repeat.

Excellent hotel in the southern part of the city center. My room was huge, in a corner with excellent views. Amenities include refrigerator, aircon, tee/coffee etc. Free fruit and candy in the reception. Supermarkets, tram, and central train station are close by. In terms of customer service, this hotel is a gem. As a member of Radisson Rewards, I usually get a room upgrade if available. This time, i did not, but when I asked in the reception, the receptionist explained that it was not available. However, on closer look, she could move reservations around, and I got a huge suite with view of the city and a welcome bottle of champagne. That's what I call going an extra mile in customer service. Fantastic. Very highly recommended from my side

A fairly underwhelming welcome at reception was countered by a most helpful and pleasant lady as we left, who couldn’t have been nicer. We had a rather small, (nowhere to put cases) room. However the ambience, most comfortable bed and good shower were all very good. We had an excellent night’s sleep. Peanuts were provided in the room. Both still and sparkling water are available in the lobby. A lovely touch was the fact two guest vouchers for beer or wine could be used in the hotel bar/lounge area. A public car park is adjacent to the hotel which can be accessed from level 3. We had an amazing view of the cathedral from our room. Definitely a place to which we would return.

What a miserable hotel. Booked 5 nights and left after 3 nights. Location was great. Rooms okay. But the staff!! Really need training in customer service. Appalling service. On Check in not a word, but just a piece of paper shoved at us to complete. Young girl with black hair had serious attitude problem. Next morning went down to have breakfast. Just totally ignored. Older guy with pony tail made eye contact and turned his back on us. Seemed more interested chatting with receptionist. Do we wait to be seated or just sit somewhere? No idea. Like I said just ignored. We went elsewhere to get food. In the 3 days we stayed there not once were we spoken to. Stay elsewhere, where you may get a bit of service or something. We have spent 6 months in the last 18 months travelling around Europe. Never experienced anything like it. Shocking hotel.

The hotel environment is good, the lobby is very fashionable The room is mainly blue, but the washroom is relatively hot The location of the hotel is near the city center, about 10 minutes walk Good breakfast but less food choices

There is no breakfast service during Christmas. The hotel is a bit far from the city center, but the transportation is very convenient. Parking is available around the hotel. There is a reception and bar in the lobby on the first floor. The interior of the hotel is very clean and styled.