Hilton Garden Inn Cincinnati/Midtown

Location: Consistently praised for proximity to major attractions and accessibility to dining options.(based on 1 review)

This was as bad a Hilton hotel as we've been to in forever! Cold cereal breakfast $10, Hot breakfast $14. No complementary coffee and no coffee at all unless you bought it before 10am. There was a very rude woman employee at the breakfast area who ignored our daughter when she came down for coffee after 10am. After about 5 minutes of waiting, Our daughter had to ask if she could purchase a coffee. She was told flat out NO! You need to be there before 10am!! Our 4 day stay started by being told our package included breakfast. (We were there for a baseball tournament where you're required to book with hotels the tournament organizers made a "deal" with. This Hilton was our teams choice). We asked where and when the breakfast was. The very pleasant 2nd shift lady told us the room and said it was from 7-10 am. Next morning we went down about 930 and there was no more food. The cook and the attendant kindly said they would get us something but the rude woman (same as our daughter dealt with) told the cook to take the food back to the kitchen! We showed her the text with the breakfast times and even that wasn't enough. We were then told the 7-10 was only Friday and Saturday! I then had to deal with the hotel manager, who, rather than make things right, kept explaining that the 2nd shift person was wrong! Never got the hot breakfast, just a bowl of raisin bran! 4 nights: $850.00 . Too much for this type of place. Rooms: musty and moist. Smelled like a locker room. Parking: $10 A night. This was not a downtown hotel. Pool: small but clean. Work out room: pretty well appointed. Primary issue was the rudeness of the 1st shift breakfast woman, the attitude of the day manager and the odor of the rooms.

friendly staff good location for us wanted a quiet beer, but typical Sunday no help and no bar