Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3195)
Positive reviews(3175)
Reviews with photos/video(818)
Friendly front desk staff(479)
Easy to get around(279)
Classy environment(228)
Delicious breakfast(228)
Quiet & comfortable(223)
Close to metro(99)
Good sound insulation(86)
Would stay again(83)
Negative reviews(20)
Guest User
Selected Double Room
Stayed in Jan 2025
Business travelers
6 review
10.0/10
Outstanding
Posted on Feb 5, 2025
This is my second time at the hotel, and I’m always impressed by the hospitality they offer. The staff is amazing. And the rooms are tidy. Fruits are delivered upon arrival as a sign of welcome. Thanks for having me once more, I sincerely enjoyed my stay.
Response from Property: [Robot delivery+Mini fridge+HD screen mirroring] DearSir/Madam, Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel. Thank you very much for your satisfaction and recognition of our service. The hotel's cleaning staffcarefully cleans and organizes every day to create a clean and comfortable living environment for you, adding a sense ofcomfort to your stay. Xiaoju is located in a bustling area, with convenient shopping, shopping, and transportation nearby. There are all kinds of food, drink, and entertainment nearby. Xiaoju will definitely work hard to do better, improve herself, and never forget her original intention. Looking forward to meeting you next time! General Manager:Li Ling
MH.Lim
Business Room (2 Beds)
Stayed in Nov 2024
Travel with friends
14 review
9.0/10
Great
Posted on Dec 27, 2024
Nice hotel.
Train or subway is not available near hotel.
Front desk is welcoming
Friendly staff.
Response from Property: Dear guest officer: Hello! Thank you for choosing Chongqing Guanyinqiao Hotel. Thank you for sharing your check-in experience with us in your busy schedule. The affirmation of our service, quality and details also makes us feel warm.
Susan Shuzhen
Selected Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.5/10
Posted on Jan 17, 2025
The T.V in my room is not working, the room is old and toilet with old tiles looks dirty. After I made a complaint, they “upgraded” me to another room. The toilet is dirty with stains and the sofa covers have stains all over. I have booked for 4 nights and I left the hotel the very next day.
Response from Property: Dear Guest Officer: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel and feedbacks to us about your real feelings of stay. First of all, on behalf of the whole staff, we would like to express our deep apologies1, the TV problem, the radio and television signal side temporarily told the signal there is a problem, some set-top boxes can not receive the signal;2, health issues, small orange will strengthen staff training, one by one rectification, toilet water stains, after cleaning, dry with a dry rag, sofa sets can not be washed off stubborn stains, new sofa sets procurement;Finally, thank you very much for your support to the hotel and your real and detailed check-in feedback, I once again on behalf of all the staff of the hotel solemnly apologize to you, if you come to Chongqing again, can have the opportunity to serve you again, hope to bring you a more comfortable stay experience, wish you a happy life, happy every day! General Manager: Li Ling
Anahit
Selected Double Room
Stayed in May 2024
Other
4 review
10.0/10
Outstanding
Posted on Jul 1, 2024
this is my 6th stay in this hotel, the location is perfect, hotel clean, reception guys wonderful, sometimes they can’t speak English well, but always doing their best to help, this time i want to say thanks especially Zhang Yi Yang who helped me to make late check out( speaks English well), Xiezhaohui, Liu Xin who were very kindly and helpful to me, i recommend this hotel everyone
Response from Property: 【Convenient transportation】: Dear customer, hello! Thank you for sharing your detailed stay experience. Seeing this string of good words, Xiaoju feels happy in her heart. Life is a journey, and there is always unexpected warmth. Xiaoju is very grateful for the customer's support. Although it was a brief encounter, Xiaoju is willing to make every effort to bring high-quality service to the customer and leave some beautiful memories in their heart. Once again, we thank the customer for their support and encouragement. Xiaoju will continue to work hard and improve various services. We look forward to meeting you again and wish you a happy life. General Manager: Raleigh
SMS
Business Room (2 Beds)
Stayed in Jun 2023
Family
6 review
9.5/10
Amazing
Posted on Aug 3, 2023
We loved the receptionist girls that helped us check in, they are utterly warm and lovely girls. The free laundry service shows the care the hotel gives to their guests and the cute oranges on front. We will be back ❤️
Response from Property: Dear Guest Officer: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel. Thank you for your detailed comments and sharing. I'm sorry that this stay did not fully meet your expectations. Maybe we still have something not done well. I hope your next visit can point out our shortcomings to us. We will try our best to do better. We serve attentively so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. Looking forward to your next time. Coming! General Manager: Raleigh
XUN
Business Room (2 Beds)
Stayed in Oct 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Nov 24, 2024
Good service
Response from Property: 【觀音橋都市旅遊圈+城市夜景】 尊敬的客官:您好,感謝您選擇桔子重慶觀音橋酒店,非常感激您對我們酒店的好評,也很高興可以得到您對我們酒店給予的認可。我們的酒店位於市中心,交通十分便利,能夠滿足您出行的各種需求,小桔我們一直致力於為賓客提供滿意的入住體驗,酒店的每一位員工也都秉承着“以顧客為中心”的服務理念希望您能繼續享受我們酒店的服務,一定為您提供更加舒適的住宿體驗!祝您生活愉快~總經理:李靈
Larisa
Selected Double Room
Stayed in Jun 2022
Family
19 review
10.0/10
Outstanding
Posted on Jul 29, 2022
Great location, clean room, everything was good
Response from Property: Dear guests, thank you for taking the time to give us recognition. Your satisfaction is the driving force for us to keep moving forward. Welcome back again! General Manager:Luo li
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 21, 2025
The hotel is conveniently located. It costs only a dozen yuan to take a taxi to the main check-in attractions. The hotel is clean, tidy and comfortable. The staff is warm and thoughtful. The hotel breakfast is also very rich and delicious. In short, it is very good. I will stay here again next time I come to Chongqing
Original TextTranslated by Google
Response from Property: [The cutest light rail station + drone show + national football preliminaries] Dear guest: Hello! Thank you for choosing Chongqing Guanyinqiao Hotel. Thank you for sharing your stay experience with us in your busy schedule. Your affirmation of our service and quality also makes us feel warm in our hearts. Making every guest feel at home is our unremitting pursuit. We have been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept and strives to make guests feel at home. Thank you very much for your affirmation of us. I look forward to meeting you again and wish you a happy life. General Manager: Li Ling
purple_.
Selected Double Room
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 8, 2025
The room is warm and comfortable, the bedding is soft and skin-friendly, and the toiletries are orange-flavored, which is very refreshing. The breakfast is rich in variety, both Chinese and Western, and the free orange candy is delicious.
Original TextTranslated by Google
Response from Property: [Guanyinqiao Urban Tourism Circle + City Night View] Dear guest: Hello, thank you for choosing Orange Chongqing Guanyinqiao Hotel. I am very grateful for your good comments on our hotel and I am very happy to receive your recognition of our hotel. Our hotel is located in the city center with convenient transportation to meet your various travel needs. We have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept. I hope you can continue to enjoy the services of our hotel and will definitely provide you with a more comfortable stay experience! I wish you a happy life~General Manager: Li Ling
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 4, 2025
The Orange Hotel really understands working people! 🥹The environment is so beautiful that you want to lie down on the spot, the service is so considerate that you can't find any fault with it, and they even provide free late check-out! Who knows the joy of sleeping a few more hours~ You don't have to pack your luggage at a certain time, you can slowly put on makeup and eat breakfast, this kind of relaxation is directly maximized! I strongly recommend it to all the babies who love staying in hotels!
Original TextTranslated by Google
6/9
Response from Property: 【Food Street + Near Light Rail Line 3】Dear guest: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel. Thank you very much for your satisfaction and recognition. The hotel's cleaners carefully clean and organize every day to create a clean and comfortable living environment for you. Breakfast adopts a variety of self-service mode to add a sense of comfort to your stay. Xiaoju is located in a bustling area, shopping, shopping, and transportation are very convenient nearby. There are all kinds of food, drink and entertainment nearby. Xiaoju will definitely work hard to do better, improve itself, and stay true to its original intention. Looking forward to meeting you next time! General Manager: Li Ling
Guest User
Business Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on May 2, 2025
The room is clean, warmly decorated, and has no odor. The front desk lady is very nice, and she also sent oranges and sugar. The breakfast dishes are clean and rich. It is also close to the scenic spots, which is very convenient. Overall, the experience is very good, and I will choose this hotel again when I travel to Chongqing in the future.
Original TextTranslated by Google
Response from Property: [Guanyinqiao Urban Tourism Circle + National Football Preliminary Match] Dear guest: Hello, thank you for choosing Orange Chongqing Guanyinqiao Hotel. We are very grateful for your good comments on our hotel and are very happy to receive your recognition of our hotel. Our hotel is located in the city center with convenient transportation to meet your various travel needs. We have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept. I hope you can continue to enjoy the services of our hotel and will definitely provide you with a more comfortable stay experience! I wish you a happy life~General Manager: Li Ling
Guest User
Selected Double Room
Stayed in Mar 2025
Travel with friends
2 review
9.2/10
Great
Posted on Apr 18, 2025
The location is very good, right outside the subway entrance and very close to Guanyinqiao Food Street. The room is clean and tidy, there is free coffee and orange juice in the lobby, and it is also very convenient to do laundry in the hotel.
Original TextTranslated by Google
Response from Property: [Guanyinqiao Urban Tourism Circle + City Night View] Dear guest: Hello, thank you for choosing Orange Chongqing Guanyinqiao Hotel. I am very grateful for your good comments on our hotel and I am very happy to receive your recognition of our hotel. Our hotel is located in the city center with convenient transportation to meet your various travel needs. We have always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel also adheres to the "customer-centric" service concept. I hope you can continue to enjoy the services of our hotel and will definitely provide you with a more comfortable stay experience! I wish you a happy life~General Manager: Li Ling
Guest User
Selected Double Room
Stayed in Mar 2025
Solo travelers
11 review
10.0/10
Outstanding
Posted on Apr 20, 2025
[Service]
The hotel is very comfortable to stay in, and the facilities and equipment are also complete. Guanyin Bridge is near the hotel. Miss Hanhan at the front desk is very enthusiastic and helped me unpack the express delivery. Thumbs up 👍. There are orange candies and mineral water to drink when you enter the hotel. It is very considerate.
[Hygiene]
The room is warm and comfortable to sleep. The toiletries in the bathroom are all orange-flavored. I booked a king-size bed room and helped to upgrade it. The area is also large and the rest is very quiet. In short, the hygiene is impeccable and it is really clean. I didn’t even use the disposable bed quilt I brought. I can also store my luggage when I check out. Great!
[Environment]
The environment is scored 5 points! The room arranged by the front desk for us is backed by the community. It is very quiet at night and provides us with a very quiet resting space. The room is facing well and full of sunshine. You can also bask in the sun at noon, which feels very healing.
At the Orange Hotel, I felt the perfect combination of high-quality service and comfortable environment. I sincerely recommend it to friends who come to Chongqing.
Original TextTranslated by Google
Response from Property: 【觀音橋都市旅遊圈+城市夜景+國足預賽】 尊敬的客官:您好,感謝您選擇桔子重慶觀音橋酒店,非常感激您對我們酒店的好評,也很高興可以得到您對我們酒店給予的認可。我們的酒店位於市中心,交通十分便利,能夠滿足您出行的各種需求,小桔我們一直致力於為賓客提供滿意的入住體驗,酒店的每一位員工也都秉承着“以顧客為中心”的服務理念,希望您能繼續享受我們酒店的服務,一定為您提供更加舒適的住宿體驗!祝您生活愉快~總經理:李靈
Fancyaaa
Selected Double Room
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 15, 2025
Features: Family!!! Orange theme!!! Hahaha, there are free oranges to eat when you enter the door, and after checking in, you can drink warm orange juice and coffee after walking a few steps. Then there are orange 3D soft candy and orange cookies in the room, hahaha!!! Perfect!!! Guess what, the toothpaste is also orange-flavored!!! I took it away directly, it smells good, hahaha, the shampoo and shower gel are also orange-flavored, yeah yeah yeah!!! Who knows!!!
Facilities: Very complete, everything is available, haha (((o(*゚▽゚*)o)))
Service: Also very good, the sisters at the front desk are very beautiful
Original TextTranslated by Google
Response from Property: 【機器人送物+迷你冰箱+高清投屏】尊敬的客官:您好!感謝您選擇桔子重慶觀音橋酒店,非常感謝您對我們服務的滿意和認可,酒店的清潔師每天細心的打掃和精心的整理為您營造一個乾淨舒適的入住環境,為您的入住增添一份舒心,小桔地處繁華地段,附近購物,逛街,交通都是非常的方便,附近吃喝玩樂樣樣具有,小桔一定會努力做的更好,提升自己,不忘初心,期待與您的下次相遇哦!總經理:李靈
Guest User
Business Room (2 Beds)
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 14, 2025
The front desk service is good and very friendly. The location is very convenient. The price is very favorable. It is very close to Guanyin Bridge. It's great
Original TextTranslated by Google
6/9
Response from Property: 【Robot delivery + mini refrigerator + HD projection】Dear guest: Hello! Thank you for choosing Orange Chongqing Guanyinqiao Hotel. Thank you very much for your satisfaction and recognition of our service. The hotel cleaners carefully clean and organize every day to create a clean and comfortable living environment for you, adding a sense of comfort to your stay. Xiaoju is located in a bustling area, with convenient shopping, shopping, and transportation nearby. There are all kinds of food, drink, and entertainment nearby. Xiaoju will definitely work hard to do better, improve itself, and stay true to its original aspirations. Looking forward to meeting you next time! General Manager: Li Ling