Recent Reviews for Chongqing Hotels

Conrad Chongqing
4.8/51224 Reviews
Nanping
To be honest, I must thank Quinna and Carrie from the reservation department of Chongqing Conrad Hotel, as well as the manager of the concierge department, Xue Ronghe, the foreman Xiong Xin, and Aunt Cai, the housekeeper who cleans the house. These service staff are really the benchmark of the industry, with first-class service level, and their professionalism and enthusiasm are really impeccable. Not only is their service attitude so good, but they are also very patient in answering various questions, which is very professional. The overall feeling of being at home is given. After staying in so many luxury hotels, the overall quality of the service staff of this hotel is the highest and most professional, and everything starts from the service concept of customer first. I just asked the staff of the concierge department how to book the cruise ticket, because I didn't book it in advance and couldn't buy tomorrow's ticket. Unexpectedly, the staff of the concierge department directly helped me to advance the ticket for the next day. This is really unexpected. The service is really speechless and can be called first-class. Manager Xue of the concierge department is considerate and friendly. He told us that he is a local of Chongqing and we can find him at any time if we need any help. He told us very clearly where to go or what delicious hot pot restaurants are nearby. The details are true. I was really amazed by the service staff of this hotel, because the service staff of some hotels will only answer whatever you ask them, but will not take the initiative to ask your needs or what help you need. In the future, when I or my friends come to Chongqing, I will definitely recommend this hotel as the first choice. In addition, the breakfast time of this hotel is also more humane. Knowing that everyone wants to sleep a little longer during the Spring Festival, the breakfast time is extended from 6:30 to 11:30, and the time ends on the sixth day of the first ***** month. This is very good, and you can still sleep well during the Spring Festival.

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