Guest User
May 13, 2025
I made the reservation through this website, and it seems that the hotel listed me as a Japan Travel guest, but when I gave my name and reservation number, they didn't have my name there, so I waited 30 minutes even though I arrived after 11pm. I was tired, so it was frustrating, and I was worried because if they said it wasn't there, I wouldn't be staying anywhere else. The staff noticed, but went back without helping. Another guest was made to wait without being noticed when a visitor arrived. The person in charge was so desperate that they couldn't let them know that a visitor had arrived; if there had been a bell or something they could have let them know. In short, there was a long wait. It was good that there was a free bus to the airport.
Original TextTranslation provided by Google