Hotels in Chicago Loop, Chicago

The location is great. The cleanliness of our room was fantastic. I asked for a luggage cart to be at the room at x and the front desk said I needed to call for the cart. Really? It took over 15 minutes for a bellhop to arrive at 6:45 in the morning. There is an additional $25 a day charge that is not disclosed at booking. The coffee costs more than Starbucks...? We bypassed getting our room cleaned for two days. On the 3rd it was never addressed. Staff said ... oops. It used to be THE hotel to stay at in Chicago. The last two nights teenagers were running around unsupervised and making noise until security was called. Probably not going back, so sad.

This is a historical hotel in Chicago, love it very much. I love their restaurant & bar, good atmosphere and serve with good foods (see my pictures). I will definitely choose this hotel again by the next time to Chicago

The room was very clean and the location was great. The Navy Pier could be seen from a distance. The bed and pillows were very comfortable. I stayed an extra night for this. I will stay at this hotel again next time I come to Chicago. It is very convenient.

The hotel is in a great location, just on Michigan Road. The scenery is outstanding, and the lake view is great when the weather is good. Shopping is so convenient, you can walk directly to the water tower, where various stores meet your shopping needs.

Very good hotel, meets travel needs, large room, comfortable air conditioning, excellent location, great gym, will recommend to people around, the doorman is enthusiastic to help with luggage, everything is very comfortable, the room soundproofing is also good

- It was Super noisy at night time, and I didn't sleep well. The hotel locates at the cross, it was super noisy even at 1-2 am. There was a lot of engine noise from the racing cars outside of the windows. - We booked the King size Suits with lake view, however, it is at level 4, there are not many lake views, and the window is pretty high. - There is no water or any drinks in the mini bar. - We didn't set any alarm. However, the alarm in the room woke me up at 6 am!

The room is large, apartment-style for cooking, and the equipment is complete. It's very cost-effective for a large number of people. There are people cleaning the room every day. It feels suitable for family travel. There is a lot of breakfast provided, and you can pack it as you like, which feels very good.

Great location from the touristy spots, would have loved it if complimentary water was provided, service is great and staff are friendly

My first trip to Chicago was perfectly great thanks to LondonHouse. Especially the view from my assigned room was so amazing that I didn't need another rooftop cafe.

The location is good, the service is average, and the Japanese food on the 11th floor is worth trying. It is very convenient to go anywhere in Chicago, and it is close to the lake, shopping, and eating.