The Sono Chicago

The room is grossly misrepresented in the photos, as far as size. It's tiny! You are literally 4 feet from the door when you're in bed. Two normal adults cannot walk around without bumping into each other. The windows do not open for any air circulation. There are no chairs and nothing to sit on other than the bed. You have no choice but to sit with nothing to lean against or lay down. There are ample pillows but they are all flat. The bathroom is large, but the vanity is too small to hold any of your personal toiletries. The shower is large with a bench to sit on, but there is no where hang your wet towels. Most importantly, there is no climate control in the rooms. This is pointed out by other reviewers. We had to put towels on the air conditioning vents because it was too cool in our room. We called the front desk the first time to complain and the gentleman agreed to raise the temperature. That lasted about an hour before the cooling system kicked in again and we had the same problem. After calling a second time, the man offered to bring us vent covers, but at that point we were already undressed and ready for bed. The so called Continental breakfast was adequate but nothing that would merit the price paid for staying there. We spent over 400 dollars to sleep in a tiny room with our clothes on and eat frozen croissants from Costco Wholesale Club. This room is hardly suitable for for one person, and certainly not a good choice for a couple. Chicago is filled with much better choices at this price.

What an amazing stay this was...super friendly staff who were so happy to help with any requests. The Sono is in Old Town with lots of great places to shop and eat nearby. Can't recommend it highly enough!

Really Good Location in Old Town.

Perfect location to explore the city. The staff was friendly, parking was convenient and the organic breakfast was appreciated.

Came to Chicago for a folk concert. The Sono was my best decision! Clean, comfortable, friendly, quiet, and rooftop views. Room had everything I needed. Free parking too! Other hotels charge big time for parking. The fresh baked croissants are to die for! 10 stars!