Level Chicago - Old Town
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1 night
1 room, 2 adults, 0 children
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Level Chicago - Old Town
1140 North Wells Street, Chicago, Illinois, 60610, United States
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Amenities
Outdoor swimming pool
Sauna
Spa
Gym
Private parking
24-hour front desk
Basketball court
Table tennis room
All amenities
Property Description
Located in Chicago (Downtown Chicago), Level Chicago – Old Town is within a 15-minute walk of Lake Michigan and Michigan Avenue. This family-friendly aparthotel is 1.6 mi (2.5 km) from Chicago Riverwalk and 2 mi (3.2 km) from Millennium Park.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 98 reviews
Surroundings
Metro: Clark/Division
(260m)
Metro: Chicago
(890m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Room, Multiple Beds, City View
Bedroom 1:2 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Deluxe Room, 1 Queen Bed with Sofa Bed, City View
Bedroom 1:1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
11
Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)
Bedroom 1:2 King bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Bedding: Blanket or quilt
Laundry detergent
Check Availability
6
Deluxe King Room with Sofa Bed and City View
Bedroom 1:1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Executive Suite, 1 King Bed With Sofa Bed, City View
Bedroom 1:1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
Deluxe Room, Multiple Beds, City View
Bedroom 1:1 King bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
98 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Chicago
Guest User
June 12, 2025
Booked a prepaid 3-night stay for over $1,100 via Kayak/Traveluro, but was refused the stay at Level Chicago Old Town. No real staff—just two guys vaping out front, no manager to help. When I complained, I got insults, not solutions. Traveluro is unreachable. Had to book elsewhere at extra cost. 6 days and still no response from Levels or the booking site. Do NOT book with Level Hotels or Traveluro—they should be delisted from all travel sites! #TravelWarning #AvoidLevelHotels #TraveluroScam
Aaliyah
April 30, 2025
The staff wasn’t very welcoming. After booking, they send you a form asking for almost everything except your social security number. I understand it’s for the safety of the residents, but I didn’t feel comfortable providing that much information. It felt like I had no choice but to go through with it since I wouldn’t get my money back otherwise. The walls are also extremely thin; you can hear everything. One of the neighbors blasted music from 6 PM until 1 AM on a Tuesday. They only turned it down after I reported it. Overall, I wouldn’t stay here again.
Guest User
April 30, 2025
Everything about this property is perfect. The view, the amenities, my unit was 5 star in every way possible. The front desk staff for every shift was awesome. However Tiara on graveyard is always one step ahead and very helpful. She helped me extend my stay 4x within a 20 day stay. When it came time for me to reactivate my key, check in and re-sign the contract for my new reservation she always had it ready the night before. The best part of it all, I never had to switch suites to another one! There are places I've stayed at in the past who had me pack up my belongings to move to another suite that was exactly like the one I just left. Tiara saved me the headache and stress by keeping me in the same unit. Thank you, thank you, THANK YOU for helping my stay in Chicago stress free.
Juliana
April 29, 2025
It was really nice overall! Would recommend
Martha
April 23, 2025
Front desk was very friendly and helpful. We had a corner unit and the view was great. The unit was very comfortable and clean.
James
April 16, 2025
Good property if you don’t need housekeeping ($100 daily) and you don’t mind having to pull up to a closed garage and make a phone call for them to open it for you as there’s no codes. Other than being very inconvenient and having a front desk, that’s designed to accommodate the residence and therefore lacks the traditional pleasantries of a hospitality hotel, the rooms themselves are nice. But forget about service from this property! It’s a residential property that has a hotel feature that is minimally staffed, and Lax the traditional hotel amenities
Shari
April 8, 2025
Safe, beautiful suite that includes full kitchen, staff was very kind
Sean
April 5, 2025
Beautiful view, with apartment like feel to the property, safe and secure, walking distance to many resturants, stores and activities.
Guest User
March 31, 2025
Level Chicago, a chic and spiffy new hotel in Chicago's Old Town neighborhood, doesn't remind old-time travelers of the Drake Hotel or the Palmer House. But it offers all of the comforts of home--and more. Located at 1140 North Wells Street, in Chicago's trendy Old Town neighborhood, it is a modern, polished all-suite hotel in a high-rise building featuring an outdoor swimming pool and spa and city views. Available for nightly and extended stays, Level Chicago--Old Town also offers a fitness center, hot tub/jacuzzi, sauna, games room, 24-hour guest services, outdoor courts, bike rental and secure parking in an attached garage. Guests can choose from a spacious studio or one, two and three bedroom accommodations. Furnished apartments also are for rent. The luxury apartment-style hotel suites, which range from 560 to 1,200 square feet in size, include fully equipped kitchens and in-suite laundry, King or Queen bed, wifi, open air balcony, housekeeping, air conditioning and flat screen TV. In the lobby, there is an all-day Dialtone Coffee and Wine Bar. Level Chicago also has locations in Fulton Market in the West Loop neighborhood and River North.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Sauna
Spa
Gym
Private parking
Additional charge
24-hour front desk
Basketball court
Table tennis room
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Table tennis room
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$65.00 (approx. PHP 3,781.36) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Languages Spoken
Russian
Spanish
Health & Wellness
Table tennis room
Gym
Sauna
Spa
Basketball court
Activities
Gaming area
Public Areas
Elevator
Shared kitchen
BBQ
Picnic area
No smoking in public areas
Facilities for Children
Playground
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Multi-function room
Safety & Security
First aid kit
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 05:00–11:00
Front desk hours: 24/7
Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PHP 11,634.94) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$30.00 (approx. PHP 1,745.25) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Number of Rooms: 47
Located in Chicago (Downtown Chicago), Level Chicago – Old Town is within a 15-minute walk of Lake Michigan and Michigan Avenue. This family-friendly aparthotel is 1.6 mi (2.5 km) from Chicago Riverwalk and 2 mi (3.2 km) from Millennium Park.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a 24-hour health club, a sauna, and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Dialtone or snacks in the aparthotel's coffee shop/cafe.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a 24-hour health club, a sauna, and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Dialtone or snacks in the aparthotel's coffee shop/cafe.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Level Chicago - Old Town?
The cancellation policy for Level Chicago - Old Town varies depending on the type of room and booking conditions.What is the cancellation policy for Level Chicago - Old Town?
What are the check-in and check-out times at Level Chicago - Old Town?
Standard check-in time at Level Chicago - Old Town is 16:00-23:30 and check-out time is 11:00.What are the check-in and check-out times at Level Chicago - Old Town?
Can I bring my pet inside the Level Chicago - Old Town?
Pets are allowed on request at Level Chicago - Old Town. Charges may be applicable.Can I bring my pet inside the Level Chicago - Old Town?
How far is the Level Chicago - Old Town from the closest airport?
The closest airport is Midway International Airport, and it is about 25 mins from hotel by car (20.8 km).How far is the Level Chicago - Old Town from the closest airport?
About This Property
| Nearest Airport | Midway International Airport |
|---|---|
| Distance to Airport | 21.24KM |
| Nearest Train Station | Clark And Lake (Orange Line) |
| Distance to Train Station | 2.21KM |
| Nearest Subway Station | Clark/Division |
| Distance to Subway Station | 0.26KM |
| Average Price From | PHP26442 |
| Hotel Star Rating | 4 |