Swissotel Chicago
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1 room, 2 adults, 0 children
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Swissotel Chicago
No.12 of Scenic Hotels in Chicago
323 E Wacker Dr, Chicago, Illinois, 60601, United States
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We Price Match
Last booked 6 hrs ago
Highlights
Superb views
Ideal location
Cozy rooms
Lots to do
Pets welcomeAmenities
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Currency exchange
All amenities
Property Description
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
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8.8/10
Great location; clean room as always for Swissôtel.
All 164 reviews
Surroundings
Metro: Randolph/Wabash
(1.0 km)
Metro: Madison/Wabash
(1.2 km)
Airport: Midway International Airport
(20.1 km)
Airport: O'Hare International Airport
(31.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Pinnacle Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
1
Pinnacle Two Double Unique Chicago Skyline View
2 Double bed
Has window
Non-smoking
Air conditioning
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2
PINNACLE 2 DOUBLE, 320 SF, 29 SM, Unique Chicago Skyline Views From Floors 20-41
2 Double bed
Has window
Non-smoking
Air conditioning
Check Availability
8
Classic king Room with Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability
3
Lifestyle Suite King
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Movies
Conditioner
Shampoo
Check Availability
3
EXECUTIVE SUITE 2 DOUBLE, 750 SF, 69 SM, Panoramic Skyline Views, Separate Executive Work Area
2 Double bed
Fixed window
Non-smoking
Air conditioning
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6
Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
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11
Classic king Room with City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
1
King Accessible Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Connecting rooms
Blackout curtains
Cable channels
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5
Lifestyle Suite View 1 King
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Movies
Conditioner
Shampoo
Check Availability
4
LAKEVIEW 2 DOUBLE HEARING AND MOBILITY ACCESSIBLE TUB WITH GRAB BARS 320sf 29sm - 50in HDTV
1 Double bed and 1 Double bed
Has window
Non-smoking
Air conditioning
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Corner Lifestyle Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Wi-Fi in room
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1
RIVERVIEW 1 KING HEARING AND MOBILITY ACCESSIBLE ROLL IN SHOWER BARS 320sf 29sm - 50in HDTV
1 Double bed
Fixed window
Non-smoking
Air conditioning
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4
King Room with River View-Disability Access/Roll-in Shower
1 King bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
3
Double Room with Two Double Bed and River View-Roll in Shower Accessible
2 Double bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
8
Classic Double Room With River View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
12
Classic Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
6
Classic Double Room With City View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
2
LIFESTYLE SUITE 1 KING, 750 SF, 69 SM, Apartment Style Suite With Lake, City And Skyline Views
1 King bed
Fixed window
Non-smoking
Air conditioning
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11
Pinnacle Two Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
2
JUNIOR SUITE 1 KING, 600 SF, 55 SM, Views Of Lake Michigan And Navy Pier
1 King bed
Has window
Non-smoking
Air conditioning
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6
Executive Two Double Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
8
Vitality Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Movies
Check Availability
4
EXECUTIVE SUITE 1 KING, 750 SF, 69 SM, Panoramic Skyline Views, Separate Executive Work Area
1 King bed
Fixed window
Non-smoking
Air conditioning
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1
Pinnacle King Unique Chicago Skyline View
1 King bed
Has window
Non-smoking
Air conditioning
Check Availability
15
Executive King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
10
Pinnacle King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
5
Classic King Room - Bath Tub/Disability Access
1 King bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
6
Premier Room, 1 King Bed, Lake View, Corner
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Wired Internet in room
Wi-Fi in room
Check Availability
12
Pinnacle King Room with River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
8
Classic King Room With River View
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
TV
Conditioner
Check Availability
11
Pinnacle Two Double Room with River View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Premier Corner Room, 1 King Bed, City View
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Wired Internet in room
Wi-Fi in room
Check Availability
1
Corner Executive Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
2
PINNACLE 1 KING, 320 SF, 29 SM, Unique Chicago Skyline Views From Floors 20-41
1 King bed
Has window
Non-smoking
Air conditioning
Check Availability
9
Pinnacle King Room with Lake View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Private toilet
Check Availability
6
Classic Double Room With Two Double Bed Roll In Shower Accessible
2 Double bed
Has window
Non-smoking
Air conditioning
Conditioner
Shampoo
Soap
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
164 reviews
This property hasn't received any negative reviews in the past 4 months.
- Cleanliness9.0
- Amenities8.4
- Location9.2
- Service8.7
Average for similar properties in Chicago
Review summary
Powered by AI
Service Standards: While opinions about service vary, many guests found the staff professional, courteous, and accommodating. Specific mentions include the ability to check in early, quick deposit refunds upon checkout, and helpful responses to special requests.(based on 33 reviews)
Guest User
August 3, 2025
The toilet ran all night. Ice was limited.
Jungjin
August 1, 2025
Good location and good service. I booked a non-smoking room but the room smelled like cigarettes.
Guest User
July 27, 2025
Very convenient, close to the avenue, safe at night. There is a good steak house downstairs. I also saw the fireworks. I will stay here next time. The parking lot downstairs is a nightmare.
Original TextTranslation provided by Google
Four paddles
July 27, 2025
I was only staying one night, the night before my trip, so I searched for and booked a reasonably priced hotel about a month and a half in advance. It was my first time in Chicago, but the room was clean and spacious, the location was good, and I enjoyed walking around the neighborhood, so it was a good choice. I'd like to visit again at my leisure.
Original TextTranslation provided by Google
Guest User
July 18, 2025
Very satisfied. The view of the river from the room is amazing. I slept very comfortably for four nights. The gym is great. The breakfast on the first floor is also very good. I plan to stay here again next time.
Original TextTranslation provided by Google
Dmytro
July 18, 2025
Great service, great smell, very clean, nice view, very relaxing. The only downside is that they do not provide you with a toothbrush or a toothpaste.
Tinny Hu
July 16, 2025
I love Swissotel — it’s a great place with a comfortable stay. However, please note that a city tax of around USD 29 per night (including tax) is required. They also provide a daily USD 15 credit for the Amuse Bar.
Guest User
July 14, 2025
For the room rate I paid for I would have expected
free bottled water in the room. I asked for additional sugar and cream for our room and I never received it. Also when you call the concierge there are times you have to wait long for somebody to answer the phone. Our overall stay was ok only.
Services & Amenities
Most Popular Amenities
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Currency exchange
Conference room
Business center
Multi-function room
Childcare service
Wake-up call
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Cafe
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$87.00 (approx. PHP 5,061.20) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Languages Spoken
English
Chinese (Mandarin)
French
Spanish
German
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Sailing
Off-site
Hair and beauty salon
Gym
Kayaking
Off-site
Public Areas
Gift shop
Shopping mall
No smoking in public areas
Water purifier
ATM
Elevator
Cleaning Services
Dry cleaning
Clothes dryer
Laundry service (on-site)
Facilities for Children
Childcare service
Business Services
Postal service
Multi-function room
Fax/copying service
Wedding service
Conference room
Business center
Accessibility
Assistive listening devices
Braille signs
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid room
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$50.00 (approx. PHP 2,908.74) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 1988
- Renovated: 2009
- Number of Rooms: 646
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for Swissotel Chicago?
The cancellation policy for Swissotel Chicago varies depending on the type of room and booking conditions.What is the cancellation policy for Swissotel Chicago?
What are the check-in and check-out times at Swissotel Chicago?
Standard check-in time at Swissotel Chicago is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Swissotel Chicago?
Can I bring my pet inside the Swissotel Chicago?
Pets are allowed on request at Swissotel Chicago. Charges may be applicable.Can I bring my pet inside the Swissotel Chicago?
How far is the Swissotel Chicago from the closest airport?
The closest airport is Midway International Airport, and it is about 22 mins from hotel by car (20.1 km).How far is the Swissotel Chicago from the closest airport?
Is airport shuttle service offered by Swissotel Chicago ?
No, the Swissotel Chicago doesn't offer airport transfer services.Is airport shuttle service offered by Swissotel Chicago ?
About This Property
| Nearest Airport | Midway International Airport |
|---|---|
| Distance to Airport | 20.54KM |
| Nearest Train Station | Millennium Station |
| Distance to Train Station | 0.77KM |
| Nearest Subway Station | Randolph/Wabash |
| Distance to Subway Station | 1.01KM |
| Average Price From | PHP34707 |
| Hotel Star Rating | 4 |