Citizenm Chicago Downtown
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1 night
1 room, 2 adults, 0 children
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Citizenm Chicago Downtown

No.11 of Instagrammable Hotels in Chicago
80 E Wacker Pl, Chicago, Illinois, 60601, United States
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Amenities
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
Multi-function room
Wi-Fi in public areas
All amenities
Property Description
A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.7 mi (1.2 km) from Grant Park.
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9.0/10
Great
Very fashionable and convenient for travel
All 109 reviews
Surroundings
Metro: State/Lake
(360m)
Metro: Randolph/Wabash
(380m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room with City View
10

King Room with City View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
City view
Towels
Room Details
Check Availability
King Room
10

King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Private toilet
Room Details
Check Availability

Guest Reviews

9.0/10
Great
109 reviews
  • Cleanliness9.1
  • Amenities9.0
  • Location9.1
  • Service9.0
Average for similar properties in Chicago
Most Mentioned
Review summary
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Central Location: The hotel is highly praised for its central location, often described as convenient and close to key landmarks, making it ideal for travelers.(based on 5 reviews)
m‍e‍l‍o‍d‍y‍7‍3
June 3, 2025
The room is very small, even smaller than the average business hotel, but the overall decoration and facilities are very new. I don't like to book those century-old hotels abroad. And the location is great. Trump Tower is right outside the door. It's very convenient.
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V‍a‍d‍i‍m‍R‍V
April 26, 2025
Had a fantastic stay at CitizenM! The room was stylish, super clean, and very comfortable. The staff was friendly and the vibe of the hotel was modern and welcoming. Perfect location too.  Would definitely stay again!
M‍Y‍7‍7
August 15, 2024
A gorgeous hotel, I especially recommend taking a room with a view of the riverwalk. Light, air conditioning, curtains are controlled from an iPad, a smart home system, almost familiar to many if you are from Russia. The only thing missing is voice control 😅
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2024
It's OK, but too crowded
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2024
Very fashionable and convenient for travel
Original TextTranslation provided by Google
M‍a‍s‍h‍i‍1‍6‍8
May 25, 2024
Ipad inside the room does not functioning.
P‍a‍t‍r‍i‍k‍ ‍T‍o‍m‍a‍n‍o‍v‍i‍c
January 28, 2024
This was one pf the best hotel stays ever. From welcome ap to departure. Great team, spotless clean and comfortable room. Great concept where even small might be outstanding. Thank you.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 21, 2024
In the hotel room, iPads are used to control the lights, curtains and TV. It is full of technology and the location is also very good.
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Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 01:00–11:00

Front desk hours: 24/7

Check in via app

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:US$20.00 (approx. PHP 1,163.50) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 260
A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.7 mi (1.2 km) from Grant Park.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.

Satisfy your appetite with international cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.

Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Citizenm Chicago Downtown?

The cancellation policy for Citizenm Chicago Downtown varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Citizenm Chicago Downtown?

Standard check-in time at Citizenm Chicago Downtown is 14:00 and check-out time is 11:00.

Can I bring my pet inside the Citizenm Chicago Downtown?

As much as we love pets, unfortunately, we are unable to accommodate them in Citizenm Chicago Downtown.

How far is the Citizenm Chicago Downtown from the closest airport?

The closest airport is Midway International Airport, and it is about 23 mins from hotel by car (19.8 km).

About This Property

Nearest AirportMidway International Airport
Distance to Airport20.62KM
Nearest Train StationMillennium Station
Distance to Train Station0.4KM
Nearest Subway StationState/Lake
Distance to Subway Station0.36KM
Average Price FromPHP21330
Hotel Star Rating4