Crowne Plaza Hotels & Resorts Hotels in Chester

The historic hotel has a British style. I stayed for three nights and it was worth the trip. Regardless of the hotel's location, facilities, hygiene, service, catering and surrounding environment, it is the best choice for traveling to Chester.

Great hotel 👍 Antique, it really matches the style of Chester, a city under cultural heritage protection that dates back to the ancient Roman era! The room and bathroom are quite large, spacious and comfortable. The restaurant and bar on the ground floor can provide breakfast, lunch and dinner, which is very convenient. The steaks are grilled well👍Speaking of convenience, it is right opposite the train station😄👍You don’t have to cross the road, you can get there in just one minute through the parking lot, which is great! Our stay was actually a one-day stay. We returned from Liverpool in the afternoon and transferred in Chester. Who would have thought that the subsequent train was canceled because the water washed out the train embankment! So I quickly looked for a hotel on Ctrip. It looked close, so I thought it would only be one night and then leave. Unexpectedly, I found a treasure 😂 I also like Ctrip’s service 👍 Booking a hotel temporarily was so fast 👍 Thanks to Tianliuke, we also discovered the treasure city of Chester, and the hotel has thoughtful luggage storage services, so we We had fun in Chester until three o'clock in the afternoon. We had a nice meal and a drink in a small Italian restaurant. We then returned to the hotel, picked up our luggage, and then entered the train station and headed home. The whole trip was an episode, but everything went smoothly, so I plan to come to Chester for vacation in the summer and stay at the Queen Hotel! You should take a stroll in its beautiful garden😄Oh, friends who like history should be very interested in the decoration and layout of the hotel! Recommended!

Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.

We were lucky to get a car park space which was great. The receptionist was able to check us in earlier than the advertised time which was brilliant. The hotel is clean, secure and friendly staff. The room was great. Large modern room with good bathroom. We didn’t experience any noise issues although our room was on first floor overlocking internal car park. We stayed two days and had breakfast both days. We were happy with the full cooked breakfast and it set us up for the day. We even used the bar at night and prices were comparable with local pubs. Fab location - a couple of minutes walk to city centre. We’d definitely stay at this hotel again. We got a fantastic price for a Sunday and Monday night - best deal ever.

The location is excellent, there are several good restaurants and bars downstairs, and it is very convenient to walk to the main attractions. The breakfast is great, the room is clean and spacious, and the staff are warm and friendly. If I go to Chester again, I will stay here again.

A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.

Positives Position Excellent position centre of Chester five minute walk into Chester town centre. Staff all really friendly couldn’t fault them. That for me is where the positives end! Sorry but other than that I have nothing positive to say about it. For the price sorry just not good enough. Breakfast inedible the only thing I ate sorry drank on the first morning was a glass of orange juice other than that everything else cold, toast like rubber and cold, the eggs well I can’t even describe what they were like! I did think when the member of staff came to take the plates she might have asked why we hadn’t eaten anything but no ? No questions asked! So I guess she wasn’t surprised! Awful is the only word I can use to describe it. Second morning not much better managed to eat a croissant and that was about it! Not enough choice either poor show for the price you pay. The room no USB Charging pointing? Surely a norm these days? A lack of sockets full stop no sockets one side of the bed so I had my husbands laptop lead across my back while he was using it good job I had bought an extension lead with us! No socket near the mirror? How do you dry your hair when there is no plug anywhere near the mirror? Who designs these rooms? The room was not what I would call clean could have done with a better clean, also pillow case ripped? I could go on but I don’t think it will make any difference. Also had to pay for parking which I then heard them say to somebody “if you book directly through us you don’t have to pay for parking” ! Very disappointed in our stay would I stay here again definitely not I would rather use a Premier Inn I know what I am getting and I can get a fresh breakfast from where I want when I want and not have to book a table the night before at a certain time when I am on my holiday and don’t want to have to set an alarm to get up!

A warm, welcoming greeting from the receptionist. This hotel is maintained to a very high standard and spotlessly clean. It is also in a prime location. The facilities available were also very good. The only negative I have, is that a bedside lamp was broken - which is very minor, however, does need replacing. The beds were extremely comfortable, making for an excellent nights sleep. I will definitely be staying here again.

The staff were excellent, friendly and provided perfect service. Breakfast was good, options of cereal, full cooked and toast. The hotel is just outside of Chester but only 5 mins drive by car. The room was warm and comfortable.