Novotel Hotels in Chennai

I had a fantastic stay! The place was clean, comfortable, and exactly as described. The host was friendly, responsive, and made sure everything was perfect for my visit. The location was convenient, with easy access to nearby restaurants.Overall, it was a relaxing and enjoyable experience. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.

I had a comfortable stay here in terms of service and hospitality. The staff were courteous. As far as the facility is concerned the room walls looked old and missing the appeal to qualify it as a 5 star hotel. I could clearly smell wood whenever I walk in the room and the bath area is quite small and not tidy. The food tasted decent but the options in the buffet are quite limited compared to other 5 star hotels. I would not recommend picking this hotel if you are truly looking for the comforts of a 5 star

Disappointing Stay Overall 1. I arrived at 11:30 AM and asked if an early check-in was possible so I could freshen up before heading to the office. They gave me a lower-grade room without informing me. Thankfully, I noticed and declined it. 2. When I returned at 2 PM for the standard check-in, they tried to assign me the same lower-grade room again. 3. The so-called ”garden view” turned out to be a construction site — very misleading and disappointing. 4. Breakfast was average, but the service left much to be desired. Coffee wasn't available until after 7AM, and despite requesting sunny side-up eggs on two separate mornings, they were never prepared. 5. Dinner service was chaotic. There were limited options, it was extremely crowded, and there was no staff managing seating or checking room entitlements. It felt like anyone could walk in, grab food, and sit anywhere. I couldn’t even find a table to sit!