Green Park Chennai

good but not that superior

I was a bit agitated entering the hotel as there were neither welcoming greetings nor any indication where the reception located. There were each person standing at two different tables ( not the obvious set-ups you’ll find in other hotels) and we assumed that could be the one and approached one of them. Apart from that, we did not encounter any other issues. Food: It was a bit disappointing since greem park is known delicious breakfast and other meals. The chatnis were not up to the usual taste abd were bitter. Nevertheless, I will surely stay at Green Park again to give another go.

Book for colleague So far so good no complaint from my colleague will book again

Recently we booked almost 20 nights at GreenPark Chennai under a corporate booking, and unfortunately, this turned out to be one of the worst hotel experiences we've had. We faced constant disruptions and embarrassing situations. The level of service and attention to detail was completely unacceptable. The front desk staff seemed completely disorganized and unable to manage basic room assignments. Having to move guests multiple times, especially giving out keys to occupied rooms, shows a serious lack of coordination and professionalism. Major Issues: • Room assignment chaos: Three guests in our party had to change rooms due to various problems with their initial accommodations • Ridiculous room shuffling: One guest was forced to change rooms THREE times during the stay • Occupied room assignment: Most shockingly, one guest was assigned a room that was already occupied by another guest—something they only discovered after entering the room with their key. The occupied room incident was particularly unacceptable and could have created a very uncomfortable situation for all parties involved. • Poor cleanliness standards: Multiple rooms had cleanliness issues that should have been caught during routine housekeeping • Unhelpful housekeeping: The housekeeping team was unresponsive and provided little to no support when we raised these concerns The hotel staff seemed overwhelmed and disorganized, leading to a frustrating experience for the customers. The lack of basic room management and cleanliness standards is simply unacceptable for any hotel. The management needs to seriously review their reservation and room assignment systems ***** with the checks on the housekeeping team.