Hotel Palm Tree Mylapore

The stay was good, the limited staff managed electrical outage due to thevmanali substation fire, the best they could. Good luck and strive to achieve more.

Waste of room not properly maintained here. See yellow colour

Booking accepted for overnight stay of 3 adults. But, room size so small that it cannot accommodate extra mattress. No room service or restaurant. Bathroom door padlock broken, so, door cannot be locked from inside. Inordinate delay & unwanted questioning even after showing booking confirmation.

Stay was not great following 1. Room service people was not helpful and didn’t respond on time 2. The room which we stayed had small cockroaches 3. Intercom and telephones were not working

Pathetic place. No good parking space. Dirty linen. No hot water. Dirty floor.

There is no restaurant in the hotel. Not even drinking water.

I had booked for two people and selected classic room. At the time of checkin the receptionist telling classic room is for single person. So i need to pay 600- extra for deluxe room. So i had to pay extra for none of my mistake. If classic room was not for two person why then i was allowed to book? also the deluxe room is not that spacious. I paid total 3600 which is not at all worth. Very disappointed with make my trip and hotel also. So going to uninstall make my trip app from my mob and never going to book through your app.

Palm tree not recommended dirty bedsheets that i asked to be changed, smelly bathrooms that i had to ask to be cleaned, internet that doesn't work consistently and no solution given. Nearby occupants were making much noise in corridor and hotel doesn't intervene. Good location. Everything else is poor.

The negatives: 1. Wifi didn't work for all the 5 nights i stayed. 2. No hot water for shower; the manager arranged an electric coil for heating 3. Cleaning not done and your feet can feel the dirt on the floor 4. Towels and sheets not changed until asked 5. The phone didn't work and it was dead all the 5 nights; so not sure why they keep a desk phone in the rooms 6. Water bottles are not provided daily the positives: 1. I didn't change the hotel as it was closer to my workplace and to kapaleeswar temple 2. No mosquitos, 3. Ac worked 4. Ceiling fan worked 5. Bed was soft and firm