Ibis Chennai Sipcot

Reception stuff weren’t the friendliest, only 1 staff was warm and smiley when requesting you for review your at the end (seems quite practical).  We checked in at 8pm due to an afternoon flight, so there shouldn’t be any reasons why the hotel room isn’t properly cleaned. The room only had 1 set of everything  (drinking water, drinking glass, clothes hanger, vanity kit, towel, no slippers) when we were two guests and we had to separately request for these, which is fine. The shower gel was already empty when one of us went to wash up first, took them a while to come back with the refill. Toilet paper was also super low and didn’t look changed or tidied (no triangle fold). Space was moderate, cleanliness was questionable. The toilet bowl had some uncleaned poop stain, shower head has strange filth sticking from where the water flow out from. Safe in wardrobe was faulty, turns out it’s low on battery and the technician only came at 11pm+ despite us reporting about it shortly after we entered our room at 8pm+. Bed was too soft (in the bad way?), sheets weren’t in the best condition. Towels were white-turned-GREY, looking very, very used.  Didnt have the best or most decent stay, and also didn’t expect this for a hotel under Accor. The only plus point is how it’s further in from entrance, which feels a bit more private and safe, though getting Ubers was inconvenient as the pick up always changes to Novotel for some reason.

Stay was pleasant. Service was good. Did not try their food. Overall good and will recommend to others.

Everything was great except parking

Good ambience, with excellent accommodation followed by great staff..! Overall its a good experience

I am currently staying at this hotel for six nights, and it has been a truly disappointing experience. The hotel staff has consistently made mistakes with my food orders, taking an unreasonable amount of time to deliver them. The worst part is their lack of assistance when you inquire about the menu — their response is simply that they don't know what’s available and they cannot provide any meal apart from the menu and suggest scanning the menu yourself. The menu options are extremely limited, many of which I don’t even eat. On top of that, upon arrival, I was told that outside food isn’t allowed, yet the hotel doesn't provide sufficient choices. When I ordered tea, it took 40 minutes to arrive but still I received cold tea When ordering food, it took over an hour, and the wrong orders were delivered not once, but twice, and even a third time.0rdered for tikka day before yesterday got paneer tikka same thing happened today ordered for paneer tikka masala gravy but got the stater delivered.