No.1 West Linjiang Road, Wuhou District, Chengdu, Sichuan, 610016, ChinaView Hotel Details
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Galaxy Minyoun Chengdu Hotel Guest Reviews
4.8/5
Excellent
3721 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3721)
Positive reviews(3656)
Reviews with photos/video(1274)
Easy to get around(368)
Friendly front desk staff(354)
Delicious breakfast(210)
Located downtown(204)
Fantastic river view(123)
Perfect for business trips(115)
Stayed multiple times(52)
Great swimming pool(35)
Negative reviews(64)
Guest User
Traveler's Room
Stayed in Nov 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Nov 21, 2024
The location is great, big room and nice breakfast. Good value for money. The hotel is a bit outdated.
Response from Property: Dear guests: First of all, thank you for taking the time to leave your comments here. We are very glad to see that you are satisfied with this check-in experience. We welcome you to visit our hotel again in the near future and give us full marks.
Alison.l
Traveler's Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 16, 2024
My husband and I thoroughly enjoyed our stay at minyuon suniya hotel. The rooms had great views and was very clean. All the staff at reception were super friendly and helpful with recommending places to see/do in Chengdu - especially Garey Li and Aaron who helped us tremendously with organising our day trip to Emeishan , getting tickets to the Panda centre and also going above and beyond with helping us with a Meituan delivery. The cleaners were also very friendly and thoughtful with helping us hang our laundry in our room for us so they would dry quicker.
We were also pleasantly surprised with the thoughtful panda toy gift in our room 😃
Would highly recommend this hotel as the location was also great where most places were a 10-15 minute drive away. We will definitely come back the next time we are in Chengdu.
Response from Property: Dear guest: Thank you for staying in the hotel and sharing, I am glad that every aspect of the hotel has been recognized by you, through your meticulous description, you can feel the happiness that this journey brings to you, this is what our service has been pursuing, this will also become the driving force for us to continue to work hard and keep forging ahead, looking forward to serving you next time!
Anonymous User
Discovery Room
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on May 20, 2024
Hotel upgraded my booking to room with river view. Nearest eateries are more than 500 m away.
Response from Property: Dear guest, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
horst.c
Traveler's Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 7, 2024
Thanks to Lydia for the good service.
And the helpful staff at the breakfast room
Great pool and nice gym
Comfortable bed
Response from Property: Dear guest, Thank you for your full 5 points of evaluation, we will continue to work hard with your encouragement and support, I believe we will do better! Thank you for your continued support! Best wishes!
Wei
Traveler's Room
Stayed in Oct 2024
Other
9 review
4.0/5
Very Good
Posted on Nov 1, 2024
It's a nice stylist hotel. Clean. Breakfast buffet was only okay, food that should've been warm was a bit cold most mornings. There is a restaurant outside the window that is quiet loud at night but they stopped by the time we went to bed (midnight). Location is fine if you are happy to call a taxi to any attractions.
Response from Property: Dear guests: Hello! Thank you very much for your comments on our hotel. If you feel that the food is cold during breakfast, you can inform the restaurant staff to heat the food. The room type you booked is facing the river view. There is no restaurant outside our room with river view. The hotel has a room type with a city view to choose from, which is relatively quiet. Thank you again for your affirmation of the hotel. We look forward to your visit again. Have a good trip!
Parvin
Traveler's Room
Stayed in Apr 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 1, 2024
Exceptional location, desk service and clearness. Very nice Japanese restaurant on 2nd floor
Response from Property: Dear guests: Hello! Thank you for your five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you all the best!
Guest User
Discovery Room
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 18, 2024
There are guests smoking in women toilet at 1st floor for so many times… but this hotel have a great breakfast… real nice
Response from Property: Dear guest: Hello, thank you for your review! Thank you very much for your recognition of our breakfast and we will continue to do so. Regarding your mention of smoking in the women's bathroom, the hotel will strengthen on-site supervision and cleaning. Your satisfaction is our pursuit! We look forward to seeing you again.
Chen Yen Shou
Traveler's Room
Stayed in Apr 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Room 2605 was excellent. Highly recommended. Garey Li was really good in helping me to settle down here at this Chengdu hotel. The swimming pool is excellent plus the fitness gym was good
Response from Property: Dear guests: Hello! Thank you for your five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you all the best!
Manfred
Discovery Room
Stayed in Feb 2024
Solo travelers
31 review
4.5/5
Great
Posted on Mar 3, 2024
Nice rooms, comfortable beds, good breakfast, friendly staff and the location in the center of Chengdu is good.
The swimming pool was not comfortable. Very cold and no nice decoration.
Response from Property: Dear customer, hello! Thank you for choosing Chengdu Galaxy Minyoun Hotel, and thank you for acknowledging all aspects of our service. Our hotel has a constant temperature swimming pool, with a temperature of around 28 degrees Celsius. If you have any questions during use, please feel free to contact us at any time. Thank you very much for your valuable suggestions and opinions. We look forward to your next visit and wish you a happy life~
FALtravel
Guestroom - River-View (Double bed)
Stayed in Jul 2023
Solo travelers
8 review
2.5/5
Posted on Jul 9, 2023
Hello fellow travelers! I recently stayed at a hotel in the city center and wanted to share my experience, which had a mix of positives and negatives. Initially, the hotel had a pleasing appearance, but unfortunately, the overall service and cleanliness left much to be desired.
Upon arrival, I encountered a chaotic scene at the front desk, with a lot of noise and commotion. This continued during the check-in process, which was quite bothersome. Once I entered the room, I noticed a pleasant view, but my disappointment grew when I realized that the room wasn’t adequately cleaned. To make matters worse, I discovered that the toilet paper roll provided was clearly used and not new. This was completely unacceptable and a clear violation of cleanliness standards.
Furthermore, I encountered issues with the shower head. It didn’t function properly. In addition, the shower head and fixtures were covered in limescale, indicating a lack of maintenance and attention to detail.
To add to the list of disappointments, the scale provided in the room for weight measurement was non-functional. This was an inconvenience, especially for those who rely on accurate weight measurement during their travels.
I believe it’s crucial for hotels to prioritize cleanliness, maintenance, and guest satisfaction. Discovering a used toilet paper roll, encountering a faulty shower head, and experiencing a non-functional scale were major letdowns.
On a more positive note, the hotel’s breakfast was average, nothing exceptional. Since I’ll be staying in Chengdu for two more days, I decided to switch to another hotel. Regrettably, I won’t be considering this hotel for future stays.
I hope this feedback will serve as an opportunity for the hotel to address these issues and improve their overall service, cleanliness, maintenance, and attention to detail. As travelers, it’s important for us to share our experiences to encourage better practices in the industry.
Wishing you all safe and pleasant travels!
#FALtravel
6/11
Response from Property: Dear guests, first of all, thank you for choosing to stay at Chengdu Mingyu Shangya Hotel. At the same time, we are very sorry for your uncomfortable experience. After checking in at the hotel, there was a team checking in at the same time, so there were a lot of guests in the lobby. We apologize for the inconvenience caused. We have informed the hotel management of your valuable suggestions and opinions on our hotel, and informed the relevant departments for targeted handling and maintenance as soon as possible. I'm very sorry to leave a bad impression on you. If you have the opportunity, you are welcome to choose us again, supervise and help us together, and witness our growth and change together. Wishing you a happy life.
helenmiu
Traveler's Room
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Very satisfied with the stay. The location is great , close to the metro station, great view from the window, was living on 24th floor. The room service is very warm. Nice, tidy room
Response from Property: Dear Guest. thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Guest User
Traveler's Room
Stayed in Jun 2023
Couples
3 review
4.0/5
Very Good
Posted on Jun 25, 2023
Large rooms, good breakfast, nice view
Response from Property: Hello! Thank you very muchfor your stay andappreciation!Glad to have agreat time with you on yourouting.Your appreciation isa great encouragement tothe hotel and the driving force for our progress.Wewill continue to maintain our enthusiasm and strive to make every guest feel at home.We look forward to your visit again!Welcome to come back to experience again,I wish you a happyife!
Guest User
Discovery Room
Stayed in Dec 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The overall environment of the hotel is very good. It is located in the city center near the river, with convenient transportation and travel. The hotel housekeeper is enthusiastic in the summer, making guests feel at home. The impression is good. The room is clean and tidy. The old five-star quality is trustworthy in all aspects. It is a good choice for business trips to Chengdu👍
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your praise and love for Chengdu Minyoun Shangya Hotel! I am very glad that you praised me and recognized the service of housekeeper Xia Tian. When traveling, living comfortably is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey perfect. I look forward to staying at Chengdu Minyoun Shangya Hotel again!
Guest User
Galaxy Twin Bed Room
Stayed in Dec 2024
Family
15 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The hotel is very good in all aspects. It is very close to West China Hospital, within a ten-minute walk. The hotel staff are very enthusiastic, especially the housekeepers Xia Tian and Ada. They followed up on the hotel situation before and after check-in. They are very professional, enthusiastic and thoughtful. The room service Xiao Cheng is also considerate and helps us solve our needs. The room is also very clean. Five-star praise. Overall, it is a hotel worth repurchasing. Thank you to everyone who has contributed 🙏
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Chengdu Minyoun Shangya Hotel. We are really happy to see you praise us so much. If you think it is good, please come often. We look forward to your next stay!
Loleave
Guestroom - River-View (2 beds)
Stayed in Dec 2024
Family
2 review
4.8/5
Amazing
Posted on Dec 16, 2024
It's a decent hotel. It's been open for a long time and things are a bit old, but fortunately the service is good and the location is good. The hotel's service butler Ada called in advance to inquire about the room requirements and actively met my requirements. During the stay, if I had any problems, she would respond and solve them in time. This hotel is still good~
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again. We welcome you to visit our hotel again in the near future and give us a full score review.