Renaissance Chengdu Hotel

Renaissance Chengdu Hotel Reviews

Renaissance Chengdu Hotel

No. 48 Section 4 of Renmin South Road, Wuhou District, Chengdu, Sichuan, 610041, ChinaView Hotel Details
Renaissance Chengdu Hotel
Renaissance Chengdu HotelRenaissance Chengdu HotelRenaissance Chengdu Hotel
Check available rooms for your travel dates
We Price Match
1 night

Renaissance Chengdu Hotel Guest Reviews

4.8/5
Excellent
7641 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(7641)
Positive reviews(7593)
Reviews with photos/video(1238)
Easy to get around(499)
Delicious breakfast(423)
Friendly front desk staff(410)
Large rooms(323)
Perfect for business trips(274)
Close to airport(146)
Stayed multiple times(72)
Loved the night views(29)
Negative reviews(48)
Guest User
Executive Room
Stayed in Dec 2024
Business travelers
10 review
2.5/5
Posted on Jan 12, 2025
The hotel is old and not good for value. For this price can get a better hotel in chengdu No staff in concierge and need improvement the service Buffet breakfast with limited choice
KMS
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Exceptional service as always! Whenever I visit Chengdu for business, this is my go-to hotel. The rooms are spotless, the breakfast offers a wide variety of delicious options, and the staff are consistently helpful and professional. I especially appreciate the flexibility with late check-outs, which allows me to work comfortably in the room while waiting for my flights or meeting clients. Highly recommended!
Guest User
Executive Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Nice hotel, good service and good value for money.
Guest User
Premier Executive Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Feel very good Every thing is nice All staff are helpful
Guest User
Premier Room (2 beds)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 5, 2025
had a wonderful experience at this hotel. The hospitality and service quality are excellent, making it a great choice for international travelers. Additionally, my friend accidentally left a notebook in the room after checkout, and the hotel promptly arranged for it to be delivered via express service. We truly appreciate the hotel's thoughtful assistance and outstanding service. Thank you!
Anonymous User
Premier Room (2 beds)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Friendly staff, especially Will, the manager on duty. Location is strategic, easy to grab DiDi and you lots of food stalls nearby. The facilities a bit aged but well maintained.
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Front line staff CoCo is very professional and friendly. She served us with speed and very friendly and caring. Even call to check whether the room are ok or do we need any other things. I and my friends will surely stay here when we come to chengdu again. Location also very good, 20 minutes to and from airport. There are many restaurants serving local food in front of hotel.
Guest User
Premier Room (King Bed)
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
All Staff was great ! Especially the Young English speaking lady at the Check in counter " Libby" . Professional pleasant helpful I will definitely come back to the Renaissance
Patronisateur
Executive Room
Stayed in Dec 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Jan 31, 2025
Very good stay. Make sure to ask for 王萌祺 (Mengqi Wang) for a splendid service!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Solo travelers
3 review
3.0/5
Posted on Jan 12, 2025
Close to MTR . Hotel is too old and not really the international 5 stars hotel .
Ethan
Premier Room (King Bed)
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Great experience. Would book again. Lilly at the front desk was really helpful with some special requests like late checkout.
China Peter
CEO Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Fantastic service, great food and excellent room.
Guest User
Suite
Stayed in Oct 2023
Family
7 review
4.5/5
Great
Posted on Nov 5, 2023
满意！！ it’s a good business hotel which has a lounge available for executive rooms and suite rooms Breakfast was lovely too! Just some little uncomfortableness with one staff at the reception but all other staffs were lovely
Response from Property: 尊敬的賓客，感謝您在近期選擇成都首座萬麗酒店，並與我們分享您的入住體驗。我們很開心看到您對酒店肯定，這是對我們工作極大的認可。同時我們也看到了您提出的意見，我們已經第一時間分享給酒店管理層和相關部門。您的反饋對我們來説至關重要，這將幫助我們進步和提高。再次感謝您的入住，祝您生活愉快。
Guest User
Premier Executive Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Good location good food on second floor
Samnam69
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on May 28, 2024
Always comfortable and clean to stay. Nice location from city and airport. ^^
Response from Property: Dear customer, Thank you for staying at Renaissances Chengdu Hotel. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards!