Ibis Styles Hotel

Ibis Styles Hotel Reviews

Ibis Styles Hotel

3-5 Floor, No. 39, Daye Road, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
Ibis Styles Hotel
Ibis Styles HotelIbis Styles HotelIbis Styles Hotel
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Ibis Styles Hotel Guest Reviews

4.7/5
Outstanding
955 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(955)
Positive reviews(937)
Reviews with photos/video(194)
Awesome rooms(268)
Convenient location(100)
Friendly front desk staff(85)
Large rooms(61)
Delicious breakfast(55)
Located downtown(26)
Perfect for business trips(18)
Convenient public transportation(13)
Negative reviews(18)
pwnsch
Queen Room
Stayed in Nov 2024
Solo travelers
34 review
4.7/5
Amazing
Posted on Dec 29, 2024
Had a great experience staying at ibis hotel. The room and facility is great. Even though the staff didn't speak English, they managed to be helpful with everything.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
BOONCHANID
3-bed Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The accommodation is very cute. The owner is very hospitable, has a good personality, gives good advice and helps with everything very well. We don't have a return bus to the train high speed realway station. The owner made a reservation. In the morning, the owner also drives the car to the Jiuzhaigou. On the way back it was very easy with both bus and taxi. There are a lot of restaurants near the hotel, which is convenient. The room is clean and cute. There is also a ******* costume. The dress came out very cute. You can take pictures at the hotel's restaurant that go well with the outfit. The food is very delicious. Especially the yak hot pot and stir-fried vegetables. If I travel there again, I will definitely stay here again. Very impressed.
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Hotel close to main attractions, about 10 min walk to subway. Few minutes walk to Sichuan opera show. Room very clean, and service good. I liked the free laundry room, with separate washing and drying machines so I got all my laundry done. The washing machine has automatic detergent inside it, so you do not need to get any.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
3-bed Room
Stayed in Nov 2024
Travel with friends
2 review
3.5/5
Posted on Jan 4, 2025
Easy to find, prepare the to go breakfast for us. Amenity is a bit out of date, overall is okay okay.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門進行改進,若您下次再來成都,希望能再次預訂本酒店,提前聯繫我們小宜管家給我們一個機會致歉。期待再次光臨!
Guest User
Queen Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Nice room
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jessie Ning
Queen Room
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on Jun 10, 2024
Nice design hotel room. Friendly & helpful staffs. Room got smoke smell, especially the room type without window. Robot delivery for contactless food ordering.
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yen Ping
Executive Suite
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 19, 2024
Room is spacious, comfortable and clean. Bed is big and comfortable with two different types of pillow (soft and firm) provided. Breakfast has relatively good options to choose from. The hotel also has a free self service laundry room with washer and dryer which is convenient for guests who need to wash their clothes. The hotel also has a cute robot Xiao Yi who delivers items to guest rooms. Location is good as it is about 15 mins walk from tianfu square and 15-20 mins walk from chunxi road. The nearest metro is about 9-10 mins walk. There are also some food options nearby the hotel if you need any food. During the day of my checkout, the staff kindly allowed me to extend my checkout to 2pm. Overall, I would recommend staying at this hotel.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Kirill
Family Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Very good hotel in the center of Chengdu. Comfortable room with all nessesary amenities, friendly staff, delicious breakfastm
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Kathybabe
Family Room
Stayed in Aug 2024
Family
6 review
3.7/5
Posted on Sep 19, 2024
The locations is good and around got quite a lot of restaurant and close to many other sight seeing . Staff are helpful and the room is clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
4.0/5
Very Good
Posted on Sep 20, 2024
A normal hotel cover all your basic needs. Room is clean and bed is soft. Make sure to close all the windows to prevent noise as hotel is facing the main road. Metro station is a bit far from hotel, about 5 - 10 minutes walking distance. There are restaurants nearby too . Overall is still comfortable to stay.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
See
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Sep 9, 2024
A bit far from metro and attractive. The hotel beside main road, quite noisy. Overall still acceptable as is clean and provide free bottled water (extra)
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Parent-child Family Suite
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Aug 27, 2024
Very well located. However, a great improvement could be made in terms of service : some people of the staff are not welcoming and helpful. They don’t understand that you don’t speak Chinese, whereas Ibis Styles is supposed to be an international hotel brand… They are mean to you when not speaking Chinese and don’t want to help you.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to make improvements. If you come to Chengdu next time and hope to book this hotel again, please contact our Xiaoyi Butler in advance to give us a chance to apologize. Looking forward to visiting again!
Henny Kosasih
Parent-child Family Suite
Stayed in Dec 2024
Family
43 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Good service. They give us late check out for free
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Many_B
Queen Room
Stayed in Oct 2024
Travel with friends
5 review
3.5/5
Posted on Dec 8, 2024
Good location, clean, a bit small for twin bed room.
Response from Property: 尊敬的賓客,您好!沒有給您帶來一個好的入住體驗實在是抱歉,我們雙床房面積有22-30平方左右,我們誠摯的希望取得與您聯繫,瞭解更多細節,以便於做出相應的完善。您可以撥打總機與我們反饋寶貴建議,希望我們的改進能迎來您的再次光臨!
WillyYu
Superior Double Room
Stayed in Apr 2024
Family
8 review
4.5/5
Great
Posted on May 29, 2024
good service from front desk staffs and floor service aunties, strongly recommend to stay in this hotel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!