Guest User
August 26, 2023
The room has no air conditioner, we turned on the fan to breathe for five nights.
The carpet was very dirty. Lack of shampoo, body wash, hand wash & lotion. All of them were not ready when we stayed in. Some of the items were empty.
I couldn't agree that is a 4-star hotel.
Except for those negative comments, the staff were very kind and helpful, we are a family with two little kids, and preferred to change a room with a bathtub. Staff arranged for us to change rooms on the next day.
I do appreciate their kind help.
The location of the hotel is very convenient.
Close to supermarket and Metro.
If the hotel improves the room cleanliness and the air conditioner works normally. I will come back to stay again.