Wanda Realm Changzhou

Wanda Realm Changzhou Reviews

Wanda Realm Changzhou

No. 301 Huayuan Street, Wujin District, Changzhou, Jiangsu, 213100, ChinaView Hotel Details
Wanda Realm Changzhou
Wanda Realm ChangzhouWanda Realm ChangzhouWanda Realm Changzhou
Check available rooms for your travel dates
We Price Match
1 night

Wanda Realm Changzhou Guest Reviews

4.7/5
Outstanding
2596 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2596)
Positive reviews(2557)
Reviews with photos/video(306)
Friendly front desk staff(417)
Delicious breakfast(336)
Near shopping area(259)
Nice bathtub(78)
Good views(65)
Luxurious(55)
Has French windows(49)
Negative reviews(37)
Shiela
Executive Deluxe Twin
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Staff are courteous and friendly. Clean rooms. Pillows and bed are downy soft; terrific!
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
Guest User
Superior Deluxe King
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very nice
Response from Property: 尊敬的客人,您好,非常感謝您的分享與評價。我們將再接再厲,致力於為客人打造完美的入住體驗,舒適的休閑商務之所,讓您始終擁有在家般的舒適與關懷。衷心的祝願您,身體健康,萬事如意!期待您再次回“嘉”,感受我們始終如一,温情倍至的服務,謝謝!
Guest User
Superior Deluxe King
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 7, 2024
The overall feeling is good. Although it is during the May Day holiday, the service is still in place and everything we need can be delivered quickly. We arrived late and there were two children. The front desk was very considerate and upgraded us to a suite. The children were super happy. The breakfast was also good. It was not crowded if you went there after 8 o'clock.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
nanakun0422
Deluxe Twin
Stayed in Mar 2024
Business travelers
2 review
3.3/5
Posted on Apr 27, 2024
This hotel is a little small, and they don't even want to turn on the air conditioner. The temperature outside is 21 or 22 degrees, and the room is 24.5 degrees. It's obviously cool outside and hot inside. I set the temperature to 18 degrees when I checked in, and it never went down. The hotel lobby is cooler, but it's hot and stuffy on the floor and in the room. Friends who are afraid of heat should not choose this hotel. I guess they won't turn on the air conditioner until summer.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for informing us of the problems you encountered during your stay at our hotel. Regarding the air conditioning problem you raised, we attach great importance to your opinion. Recently, the temperature difference between morning and evening in Changzhou is large, which caused abnormalities in the hotel's air conditioning system. We will make corresponding adjustments according to the outdoor temperature in time to ensure a good experience for your next stay. We will self-check and repair as soon as possible. If you have any questions during your stay, you can call the quick service "0" at any time to contact us. We look forward to your visit again and wish you a happy mood.
Guest User
Superior Deluxe King
Stayed in Mar 2024
Other
10 review
1.7/5
Posted on Apr 19, 2024
The air conditioner was broken. They came to fix it in the middle of the night, but it was still broken. The indoor temperature was always 26 degrees! Was the welcome fruit cookie bitten? The breakfast started to be cleaned up on time at 10 o'clock, and the restaurant waiters started to rush at 9:40, as if they didn't want to delay their get off work! I asked the front desk to send a takeaway, but it didn't come for a long time. I called the front desk again and they said the concierge had gone to eat. If you let me know, I will go and get it myself! The bathtub is just a decoration because there is no disposable bathtub cover! Is this the standard of a Wanda five-star hotel?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at R&F Wanda Realm Hotel Changzhou and taking the time to leave a review. We are very sorry that your stay did not meet your expectations. We attach great importance to the above issues you raised. Recently, the temperature difference between morning and evening in Changzhou is large, which caused abnormalities in the hotel's air conditioning system. We will make corresponding adjustments according to the outdoor temperature in time to ensure a good experience for your next stay. At the same time, we will strengthen the quality training of restaurant staff. We look forward to your visit again to feel our progress. I wish you a happy life!
Guest User
Superior Deluxe Twin
Stayed in Feb 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The room size and layout are good. The front desk has also been upgraded, but there is no view outside the window. It is actually a taller business building that blocks the view, which is very bad. I ordered takeaway and asked the service staff to deliver it to the room. This service is still good! The price-performance ratio is average! It is also very convenient to go to Wuxi!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
Guest User
Superior Deluxe King
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is well designed and clean. I slept better than the Yixing Peninsula Hotel I stayed in before. The front desk was very warm and friendly. Good reviews!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
Guest User
Superior Deluxe King
Stayed in Jan 2024
Couples
3 review
2.5/5
Posted on Feb 17, 2024
The air conditioner cannot be adjusted at will. The temperature was 26 degrees that day, and the room temperature was 26 degrees. After the air conditioner cooled the room to 16 degrees, it was still 25 degrees for six hours. Fortunately, the temperature dropped to 6 degrees at night. I opened the window for a night to cool down. The window was not opened left and right, but the bottom edge of the window was opened at a certain angle, which was better than nothing. I once again experienced the sourness of the 1990s without air conditioners and fans and hot summer nights, and there was not even a trace of wind.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to R&F Wanda Realm Hotel Changzhou and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. It is a pity that this stay did not meet your expectations. We are deeply sorry for the air conditioning problem you raised. Changzhou has experienced a large temperature drop recently, and the temperature difference between indoor and outdoor is very large. The engineering department will adjust the air conditioning temperature in time according to the outdoor temperature. The room thermostat can adjust the fresh air for temperature control. If you have any needs during your stay, you can call the internal quick service. Your satisfaction is our greatest encouragement. We look forward to your visit again to feel our progress and wish you a happy New Year.
Duomoshiaobai
Deluxe Twin
Stayed in Jan 2024
Family
11 review
4.5/5
Great
Posted on Feb 19, 2024
The first time I traveled to Changzhou, I stayed at R&F Wanda Realm Hotel. The hotel has a good location. There is a shopping mall about 10 minutes away from the left and right turns. There are many places to eat. The hotel lobby is clean and bright, the elevator is also very good, and the room is hygienic and clean. 1) I arrived at noon on the 10th. It was very hot that day, but the front desk said that the computer crashed and I couldn’t check in, so I stored my suitcase and went to eat. It is recommended that if this happens again, the front desk can call the guest in time after the computer is restored to inform him that he can check in. 2) The room is very clean, the bathtub, shower, and washbasin are all very clean, but it is too hot and stuffy. When I checked in on the first day, the room was already turned on for heating and air conditioning, so it felt even more stuffy. At night, I turned off the air conditioning and slept without covering the quilt. On the third day, it was really hot and unbearable. My lips were blistered from the heat. I looked for it repeatedly before I saw a small window behind the curtain that could be opened a little bit. 3) Not everyone answers the "0" number every time I call it. 4) After getting up on the 15th, I smelled a strong smell of cigarettes when washing my face in the bathroom. After checking, I found a cigarette inside the door. It seemed that it was kicked into the room through the crack of the door after being extinguished. There were black marks and cigarette ashes on the carpet outside the door. I don’t know if it was thrown by the people who came to pick up the bride next door in the morning. 4) The cleaning staff was very good, with a good attitude, and cleaned the room very cleanly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave your review here. Thank you for your recognition of our room hygiene and room service, and we sincerely apologize for the unpleasant incidents during your stay. Recently, the temperature difference between morning and evening in Changzhou is large. The engineering department will adjust the air-conditioning temperature in time according to the outdoor temperature. At the same time, the room provides humidifiers and other items for borrowing to improve the comfort of guests. "Knowing what you need and feeling at ease" is our service tenet. We will strengthen the training of our employees and hope to provide you with more humane and detailed services in the near future. We look forward to your visit to Changzhou R&F Wanda Realm Hotel again in the near future and continue to provide us with valuable opinions and suggestions!
Jason Sou (PCB solutions)
Superior Deluxe King
Stayed in Dec 2023
Business travelers
38 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The hotel is quite good~ The geographical environment is not bad, there are a lot of places to eat around, fire place and so on. Breakfast needs improvement, but everything else is okay. Thanks!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality philosophy. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
schumiyao
Superior Deluxe Twin
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The room is clean and tidy; the service attitude is very satisfactory. The beautiful and comfortable rooms and the sweet voice of the waiter make you feel relaxed and happy. Open your eyes and go to the breakfast buffet. What is gratifying is that there are also mouth-watering multigrain pancakes in it! We enjoyed our two days here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for the hotel. I am very glad that the hotel's catering services and accommodation experience have made your stay here a pleasant one. For every guest, we always do our best to provide perfect services and provide you with a perfect stay with more perfect details. "Knowing what you need and having peace of mind is the best thing" is the way we uphold our hospitality. We sincerely look forward to your stay at Wanda Realm Changzhou again.
Guest User
Superior Deluxe King
Stayed in Nov 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 21, 2023
I stay in this hotel every time I go to Changzhou. I feel that it is worthy of being a well-established five-star hotel. Although it has been open for many years, the facilities are well maintained. The temperature outside is below zero but it is warm as spring inside. The service attitude is also very good, and it deserves five-star praise!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality philosophy. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
Anonymous User
Deluxe Twin
Stayed in Dec 2023
Other
4 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Convenient parking, good quality, soft bed, rich breakfast, good experience!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality philosophy. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.
Bulisibandehai
Executive Deluxe King
Stayed in Oct 2023
Business travelers
16 review
1.5/5
Posted on Dec 1, 2023
The facilities are very old, the windows can only be opened a little, it's very stuffy! Can't you bear to put an air purifier? And everywhere is filled with the feeling of being dirty. From the basement garage, to the elevator, to the room, there are stains everywhere that can't be wiped off. The 17-inch mini TV can't be turned off. In the middle of the night, the three words "no signal" float around like a ghost, and the screen is old and white, which is creepy. To be honest, it's not as good as the All Seasons. The executive room of more than 700 is like this. Finally, I'll give you two photos of the TV in the first half of the night.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for informing us of the problems you encountered during your stay at this hotel. We are very sorry that we failed to meet your expectations. We attach great importance to the problem you raised about the TV. The hotel TV has now upgraded to an Internet TV and equipped with a set-top box to meet the audio-visual needs of more guests. Regarding the problem of no signal on the TV you described, it is understood that the remote control turned off the set-top box. Thank you for your comments. We will equip the room with remote control TV control instructions to facilitate the use of guests. According to the public security management regulations and taking into account the safety of passengers, the guest room has set the window opening amplitude. Due to the large temperature difference between morning and evening in Changzhou, we also adjust the room air conditioner synchronously according to the outdoor temperature. If you have any needs, you can call the hotel's quick service center, and the housekeeping department will provide air purifier borrowing services. At the same time, the hotel will strengthen the hygiene requirements of the public areas and rooms, improve the maintenance of facilities and equipment, and continuously improve the service quality to provide guests with a meticulous and thoughtful stay and dining experience. Sincerely look forward to your visit again to feel our progress and wish you a happy life.
Guest User
Superior Deluxe Twin
Stayed in Oct 2023
Business travelers
17 review
4.0/5
Very Good
Posted on Nov 21, 2023
Wanda is still as good as before, cheap, comfortable bedding There are also disadvantages, there are no ironing supplies in the room, and the hotel's breakfast is relatively small, but it is cheap haha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love for our hotel. We are glad that our dining service and accommodation experience have made you have a pleasant stay here. For every guest, we always try our best to provide perfect service and provide you with perfect stay experience with more perfect details. "Knowing what you need and feeling at ease" is our hospitality philosophy. We sincerely look forward to your stay at R&F Wanda Realm Hotel Changzhou again.