To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(972)
Positive reviews(950)
Reviews with photos/video(260)
Delicious breakfast(108)
Friendly front desk staff(108)
Convenient parking(32)
Well decorated(29)
Perfect for business trips(26)
Luxurious(18)
Delicious buffet(9)
Tasty restaurant(4)
Negative reviews(22)
Beyer
Executive Double Room
Stayed in Dec 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Jan 20, 2025
Stayed here N times in the past year. Best location in Changyuan. Recently renovated some rooms and just installed a washing room, a welcome upgrade.
Response from Property: 您好,非常感謝您如此細緻入微的點評,承蒙厚愛不勝欣喜!感謝您對我們房間的滿意,我們一直站在顧客的角度出發,為您考慮到每一處細節所需。靜待與您再次相會宏瑞建國飯店!
an16111
Business Double Room
Stayed in Sep 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Nov 2, 2024
Probably one of the best hotels in the area as recommended by our business partner, overall it's acceptable even though not top notch.
I guess they are not very experience with receiving international customers that from processing passport check in to unavailable to accept international credit card are areas of improvement they can work on.
Response from Property: Dear friend, hello. Thank you very much for your positive feedback. You are the wind blowing flower letters in spring, the stars hanging upside down in summer nights. The stars change seasons, but my joy for you remains unchanged. Every star you comment on carries our tireless patient service and beautiful expectations for our family. We hope our fate can last forever, and in the days to come, we wish to accompany you through spring, summer, autumn, and winter. Wishing you sunshine all the way, warmth as always, three meals throughout the year, warmth and fun.
Guest User
Executive Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
It was very good hotel
Response from Property: Simple words carry your full sincerity and affirmation. This warmth across screens is our most precious asset. Thank you for your choice and support. We will continue to work hard and live up to your expectations!
Mario
Business Double Room
Stayed in Jul 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Aug 15, 2024
Receptionist very nice and helpful
Response from Property: Thank you for your recognition, we advocate sincere, warm, etiquette, thoughtful hospitality concept, as well as our home's humanized facilities and equipment to make customers feel comfortable, warm. Thanks again for your support and Company all the way! Looking forward to the next encounter with Kiss Oh ~ we will have a better surprise to welcome you!
Anonymous User
Executive Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The front desk service is very good, very considerate, and the room is clean and tidy.
Response from Property: Dear guest, hello. Thank you very much for your support and trust in us! We will continue to adhere to the service philosophy of doing things with care and attentive service, allowing you to feel the warmth of home when staying at Hongrui Jianguo Hotel. The hotel advocates "attentive service", and we are carefully discovering opportunities to provide you with service, providing you with a more satisfactory and comfortable resting environment. Your satisfaction is our pursuit!
ash9000
Business Double Room
Stayed in Dec 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Feb 17, 2025
goodgoodgoodgoood
Response from Property: 您的五顆小星星,如同夜空中最亮的指引,照亮了我們前行的道路。在您的支持下,我們將更加努力,不斷提升服務質量,期待您下次光臨,共享更多驚喜。
Guest User
Business Room (2 beds)
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 16, 2024
good good
Response from Property: 尊敬的賓客您好,非常感謝您下榻宏瑞建國飯店並對我們做出好評呦~,我們會在以後的工作中再接再厲,希望通過温馨、細緻化的服務,給每一位到店客人帶來舒適和愜意,在店期間如有問題也可以隨時聯繫前台呢,我們24小時在線喔,宏瑞建國飯店酒店全體員工真誠期待您的再次光臨,祝您生活愉快~
Guest User
Family-friendly Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The room actually looks better than the photos. The layout is very reasonable and the facilities are very new. It is clean and hygienic. There are many things to do nearby. The windows are large and the night view is beautiful. The waiter is attentive and thoughtful, and he helps recommend routes and food. He is super patient. I got two free breakfasts with my kids.
Original TextTranslated by Google
Response from Property: 心裏有温暖,臉上有笑容,眼裡有喜悦。都説人生最好的旅行,是在陌生的地方,體會到久違的感動。很榮幸能為您帶來滿意的入住體驗,從您踏入酒店的那一刻起,我們想為歸家的客人提供最貼心、最舒適的服務,很開心我們做到了。還有就是我們真誠細心的服務得到您的認可,真的是讓小悦激動萬分呀。再次感謝您的點評,同時期待下次與您相見哦~
Dayangya
Business Room (2 beds)
Stayed in Jun 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jul 13, 2024
The transportation is convenient, the room is comfortable and hygienic, the service staff is very friendly, the high-speed network signal is good, and the scenery outside the window is good. The design of the room is also very unique. The price-performance ratio is good. The room is very spacious and the hot water is relatively large. It is comfortable when taking a shower. The large floor-to-ceiling windows can see the night view of the entire city.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Hongrui Jianguo Hotel. Your recognition is our greatest encouragement. We are committed to providing personalized services to each guest so that every trip you take will have unique memories. We always insist on providing high-quality services to our guests to make every guest feel at home. We look forward to receiving your five-point praise next time. All the staff of Hongrui Jianguo Hotel are looking forward to meeting you again.
Guest User
Business Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel's exterior design is simple and elegant, and the interior decoration is exquisite, which makes people feel very high-end. The Wi-Fi provided is very fast and the connection is stable, which makes people feel very convenient. The chef is very good, the dishes are very delicious, and the specialties are even more unique. The surrounding environment is very beautiful, perfect for walking or cycling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and your thoughtful review. I am fortunate to have met Qing Taohua Mian. From now on, we will have a warm spring in the world. I am very honored to meet you in this huge crowd, and I am extremely happy to be able to provide services to you. Flowers will eventually bloom and fall, and we have no intention of meeting each other. I hope you will be filled with joy in your ordinary days~
Guest User
Business Double Room
Stayed in Jun 2024
Business travelers
15 review
2.2/5
Posted on Jul 9, 2024
The remote control battery leaked electrolyte, and there was no clothesline in the bathroom. When I asked the front desk, I was very impatient and had a bad attitude. The only bright spot is that I go to the park, which is good for runners.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! It is a real regret in our hearts that we could not receive your praise! We are deeply sorry to hear that your experience at the hotel did not meet your expectations. Regarding the remote control battery problem you mentioned, we have arranged for relevant departments to inspect all remote controls in the room and replace the problematic batteries. Regarding the clothesline issue you raised, we have contacted the relevant departments to make rectifications. At the same time, we will strengthen the training of employees, strictly train employees' service attitude and awareness, and strive to optimize each guest's stay experience. Finally, we apologize to you again and we will do our best to provide you with a better accommodation experience and perfect service. Thank you for your support and understanding.
Anonymous User
Business Room (2 beds)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The hotel has convenient transportation and an excellent location. The exterior decoration is grand, and the front desk staff is friendly and kind, giving people a very friendly feeling. There is a rich variety of tea in the lobby. When I checked in, the beautiful woman at the front desk poured me a cup and tasted it. The taste was the same as that sold in cold drink shops outside! The sound insulation effect of the room is good, and the hotel's air conditioner is almost silent, making it very quiet at night. The park opposite the hotel has a beautiful view! There are also many types of breakfast, so rich!
Original TextTranslated by Google
6/9
Response from Property: Sometimes waiting for a close person can be as long as a lifetime, but there's nothing wrong with taking it a little slower. Slower, you can turn every expectant look into the final smile. Slower, you can treat the more encouraging and tolerant smile of each comment as the most powerful belief in Xiaohong's heart (always push yourself, constantly improve your work procedures, and provide strive for higher quality services). Thank you very much for your support and love for Hongrui Jianguo Hotel. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Gongbutangjuan(yu)🙏
Business Room (2 beds)
Stayed in May 2024
Business travelers
11 review
1.5/5
Posted on Sep 4, 2024
The air conditioner is so hot that I can't sleep, even if I need a fan, there's no one
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are very sorry to have brought you an unpleasant experience. We sincerely apologize to you for the imperfections in the hotel. We have made relevant improvement measures in response to your questions and suggestions. , to avoid similar problems. If you encounter any problems or need help during your check-in, you can call the hotel. We will serve you 24 hours a day and wish you a happy life.
Guest User
Executive Room (2 Beds)
Stayed in Jan 2024
Business travelers
3 review
1.5/5
Posted on Mar 1, 2024
Electronic ID cards from this province can be used, but electronic ID cards from other provinces cannot. There is no reason, it is a rule. It is really discriminating against outsiders. Or is it that Changyuan does not welcome people from other provinces? No matter how you communicate with the front desk manager Qi, it is ineffective, and you don’t even ask for instructions from the leadership. I know it may not be the hotel's fault, but as the executor of the wrong policy, since you say this is a rule and there is nothing you can do about it, I can only give the hotel a negative review.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Hongrui Jianguo Hotel. We are deeply sorry for the electronic ID card registration problem you encountered during your stay. Due to relevant policy reasons, electronic ID cards from outside the province cannot currently be uploaded for registration. We also very much welcome guests from outside the province to experience the charm of Changyuan as the "hometown of gentlemen and the land of three virtues"! At the same time, we will also feedback this provision to the relevant functional departments. We sincerely apologize to you again and look forward to your next booking.
Guest User
Business Room (2 beds)
Stayed in Jul 2023
Solo travelers
3 review
1.0/5
Posted on Aug 9, 2023
When I woke up the next day, I saw broken hair under the pillow and a strange smell in the bathroom.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you a bad experience! We sincerely apologize for affecting your mood during your stay. We will definitely learn from this lesson and increase the training of waiters on their work processes to prevent similar situations from happening again. At the same time, we also hope that you will give us a chance to make corrections. We will use practical actions to let you see our changes. We look forward to your inspection again. I wish you smooth work and happy life.