Hyatt Regency Changshu Kuncheng Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Changshu

Hyatt Regency Changshu Kuncheng Lake

No.8 of Gourmet Hotels in Suzhou
No.1 Southeast Avenue, Changshu, Jiangsu, China
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hotel overview picture
Last booked 51 mins ago
Highlights
Superb views
Ideal location
Varied breakfast
Sparkling clean
Most card payments accepted
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Amenities
Indoor swimming poolFree
Executive lounge
GymFree
Private parkingFree
EV charging station
Priority airport pick-up
2 Restaurants
Cafe
All amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
Excellent
One of the best hotel in Changshu
All 1,194 reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Suite - Lake-View (King Bed)
4

Deluxe Suite - Lake-View (King Bed)

1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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2-bed Room With Lake View
4

2-bed Room With Lake View

2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Deluxe Room Lake-View With Club Access (Doublebed)
4

Deluxe Room Lake-View With Club Access (Doublebed)

2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Standard Room (King Bed)
4

Standard Room (King Bed)

1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Presidential Suite
4

Presidential Suite

1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Guestroom Honor Pavilion With King Bed
4

Guestroom Honor Pavilion With King Bed

1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Guestroom (Singlebed)
4

Guestroom (Singlebed)

2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Queen Room With Lake View
4

Queen Room With Lake View

1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
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Guestroom - Lake-View (Singlebed)
4

Guestroom - Lake-View (Singlebed)

2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
4

Deluxe Suite - 2-Bedroom, Lake-View (King Bed)

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Standard Room (Singlebed)
4

Standard Room (Singlebed)

2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Room With Lake-View (Doublebed)
4

Deluxe Room With Lake-View (Doublebed)

2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Guestroom - Lake-View (King Bed)
4

Guestroom - Lake-View (King Bed)

1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
Executive Suite - Lake-View (King Bed)
4

Executive Suite - Lake-View (King Bed)

1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Deluxe Room - Lake-View (King Bed)
4

Deluxe Room - Lake-View (King Bed)

1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Themed Room
5

Themed Room

2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Room Details
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Deluxe Room - Lake-View (1 King Bed)
4

Deluxe Room - Lake-View (1 King Bed)

1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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B.duck Theme Room
5

B.duck Theme Room

2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Room Details
Check Availability
Suite - Lake-View (King Bed)
4

Suite - Lake-View (King Bed)

1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Guest Reviews

9.7/10
Excellent
1194 reviews
49 guest in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness9.8
  • Amenities9.6
  • Location9.7
  • Service9.7
Average for similar properties in Changshu
Most Mentioned
Review summary
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Breakfast: The breakfast buffet receives high praise for its variety and quality, with special mentions of the noodle stall offerings and Western-style pastries. The hotel also provides free breakfast for children under 12.(based on 184 reviews)
M‍a‍n‍g‍o‍c‍h‍u
July 30, 2025
媽媽喜歡 視野一絕
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Q‍i‍a‍o‍y‍i‍y‍i
July 30, 2025
酒店地段很好,湖景很棒,遇到的所有工作人員服務都很好!退房時落了件衣服,客服小姐姐第一時間聯繫我們並快遞回來,很感謝!另要謝謝前台的Simon和早餐Jerry兩位,看到我們有長者入住,都特別有耐心且專業,帶給全家很棒的入住體驗!
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Y‍o‍u‍s‍h‍o‍u‍D‍e‍x‍i‍a‍o‍z‍h‍i
July 28, 2025
📍酒店就在昆承湖邊,高架橋下來右轉就到,景色很美,交通便捷,非常適合度假。 🏨酒店設施齊全,非常適合小月齡寶寶出遊,嬰兒床,床圍欄,嬰兒浴盆,小童用品非常齊全,能少帶不少東西,還貼心的準備了浴缸套,寶寶可以去泳池玩水,也可以在房間泡澡。特別喜歡他家的洗臉皂,個人感覺很好聞。 🤵🏻♀️工作人員服務很好,全是有求必應那種,給安排了高樓層的無煙房,房間裏提前準備了空氣凈化器,空調温度適宜,一開門就覺得很舒服。大堂有衹機器狗叫小白,很多很有意思。 🍽️特別表揚7月26日晚上自助餐廳的前台小哥哥,不僅幫忙照顧寶寶還貼心的準備了各種小月齡寶寶能吃的食物。 早餐很豐富,食材很新鮮,連住兩晚也有很多品種不同,不會覺得膩。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
服務品質很棒
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j‍i‍m‍y‍a‍n‍g‍8‍8
July 28, 2025
整個酒店服務特別好!但早餐的咖啡有點臭味,沒有該有的香味,建議換咖啡豆
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
酒店服務很好,體驗很舒心,應該是常熟難得的好酒店了!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 28, 2025
房間能看到湖景 視野很贊 泳池衞生 小朋友玩的很開心 兩天都去游泳了 工作人員服務態度很好很專業 可惜的是少一些親子小活動 離琴湖也很近 晚上夜景很贊
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X‍u‍x‍i‍a‍n‍s‍e‍n‍3‍0‍3
July 28, 2025
早餐很棒,環境適合帶小孩子
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Services & Amenities

Indoor swimming pool
Gym
2 Restaurants
Conference room
Multi-function room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00,[Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:00
享悦中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 79.00 (approx. SGD 14.23) per person
Children 13–17 years old
CNY 158.00 (approx. SGD 28.45) per person
Adult
Buffet:CNY 158.00 (approx. SGD 28.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. SGD 90.01) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 283
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.

Frequently Asked Questions

What is the cancellation policy for Hyatt Regency Changshu Kuncheng Lake?

The cancellation policy for Hyatt Regency Changshu Kuncheng Lake varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?

Standard check-in time at Hyatt Regency Changshu Kuncheng Lake is 15:00 and check-out time is 12:00.

Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?

Yes, Breakfast is offered at Hyatt Regency Changshu Kuncheng Lake. Breakfast option(s): Western, Chinese, Asian, Vegetarian.

Can I bring my pet inside the Hyatt Regency Changshu Kuncheng Lake?

As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Regency Changshu Kuncheng Lake.

Is there a restaurant at Hyatt Regency Changshu Kuncheng Lake?

Yes, Hyatt Regency Changshu Kuncheng Lake offers on-site dining. You can enjoy a variety of International, Chinese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Hyatt Regency Changshu Kuncheng Lake from the closest airport?

The closest airport is Sunan Shuofang International Airport, and it is about 44 mins from hotel by car (51.6 km).

Is airport shuttle service offered by Hyatt Regency Changshu Kuncheng Lake ?

Yes, at Hyatt Regency Changshu Kuncheng Lake, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportWuxi Airport
Distance to Airport51.6KM
Nearest Train StationChangshu Railway Station
Distance to Train Station14.67KM
Average Price FromSGD264
Hotel Star Rating5