Hyatt Regency Changshu Kuncheng Lake
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1 room, 2 adults, 0 children
All properties in Changshu
Hyatt Regency Changshu Kuncheng Lake
No.10 of Gourmet Hotels in Suzhou
No.1 Southeast Avenue, Changshu, Jiangsu, China
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We Price Match
Last booked 21 mins ago
Highlights
Superb views
Ideal location
Free parking
Varied breakfast
Sparkling cleanShow more
Amenities
Indoor swimming poolFree
Executive lounge
GymFree
Private parkingFree
EV charging station
Priority airport pick-up
2 Restaurants
Cafe
All amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
One of the best hotel in Changshu
All 1,196 reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
2-bed Room With Lake View
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Deluxe Room Lake-View With Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Queen Room With Lake View
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room With Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Executive Suite - Lake-View (King Bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Themed Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Room - Lake-View (1 King Bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
B.duck Theme Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.7/10
Excellent
1,196 reviews
Verified Reviews- Cleanliness9.8
- Amenities9.6
- Location9.7
- Service9.7
Average for similar properties in Changshu
Guest User
August 1, 2025
非常棒的入住體驗，第一晚入住，因衞生間的水龍頭壞了，及時來修理了。第二天中午值班經理就給升級了豪華套房。酒店行政酒廊的餐食也很好吃。
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Guest User
July 31, 2025
酒店大堂經理服務很好，換成客梯私隱性很高，早餐環境很好，自製果醬很推薦，愉快的一次入住體驗。
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Mangochu
July 30, 2025
媽媽喜歡 視野一絕
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Qiaoyiyi
July 30, 2025
酒店地段很好，湖景很棒，遇到的所有工作人員服務都很好！退房時落了件衣服，客服小姐姐第一時間聯繫我們並快遞回來，很感謝！另要謝謝前台的Simon和早餐Jerry兩位，看到我們有長者入住，都特別有耐心且專業，帶給全家很棒的入住體驗！
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YoushouDexiaozhi
July 28, 2025
📍酒店就在昆承湖邊，高架橋下來右轉就到，景色很美，交通便捷，非常適合度假。
🏨酒店設施齊全，非常適合小月齡寶寶出遊，嬰兒床，床圍欄，嬰兒浴盆，小童用品非常齊全，能少帶不少東西，還貼心的準備了浴缸套，寶寶可以去泳池玩水，也可以在房間泡澡。特別喜歡他家的洗臉皂，個人感覺很好聞。
🤵🏻♀️工作人員服務很好，全是有求必應那種，給安排了高樓層的無煙房，房間裏提前準備了空氣凈化器，空調温度適宜，一開門就覺得很舒服。大堂有衹機器狗叫小白，很多很有意思。
🍽️特別表揚7月26日晚上自助餐廳的前台小哥哥，不僅幫忙照顧寶寶還貼心的準備了各種小月齡寶寶能吃的食物。
早餐很豐富，食材很新鮮，連住兩晚也有很多品種不同，不會覺得膩。
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Guest User
July 28, 2025
服務品質很棒
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jimyang88
July 28, 2025
整個酒店服務特別好！但早餐的咖啡有點臭味，沒有該有的香味，建議換咖啡豆
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Guest User
July 28, 2025
酒店服務很好，體驗很舒心，應該是常熟難得的好酒店了！
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Anonymous User
July 28, 2025
房間能看到湖景 視野很贊
泳池衞生 小朋友玩的很開心 兩天都去游泳了
工作人員服務態度很好很專業 可惜的是少一些親子小活動
離琴湖也很近 晚上夜景很贊
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Executive lounge
Gym
Free
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Secretarial services
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Indoor swimming pool
Gym
2 Restaurants
Conference room
Multi-function room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00,[Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:00
享悦中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Cafe
Lobby bar
Room service
Health & Wellness
Personal trainer
Gym
Free
Fitness session
Public Areas
Elevator
Ventilation system
Humidifier
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Cleaning Services
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toothbrushes
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 79.00 (approx. PHP 638.91) per person |
Children 13–17 years old | CNY 158.00 (approx. PHP 1,277.81) per person |
Adult | Buffet:CNY 158.00 (approx. PHP 1,277.81) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. PHP 4,043.68) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 283
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
Frequently Asked Questions
What is the cancellation policy for Hyatt Regency Changshu Kuncheng Lake?
The cancellation policy for Hyatt Regency Changshu Kuncheng Lake varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Regency Changshu Kuncheng Lake?
What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?
Standard check-in time at Hyatt Regency Changshu Kuncheng Lake is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Regency Changshu Kuncheng Lake?
Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?
Yes, Breakfast is offered at Hyatt Regency Changshu Kuncheng Lake. Breakfast option(s): Western, Chinese, Asian, Vegetarian. Does Hyatt Regency Changshu Kuncheng Lake provide breakfast?
Can I bring my pet inside the Hyatt Regency Changshu Kuncheng Lake?
As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Regency Changshu Kuncheng Lake.Can I bring my pet inside the Hyatt Regency Changshu Kuncheng Lake?
Is there a restaurant at Hyatt Regency Changshu Kuncheng Lake?
Yes, Hyatt Regency Changshu Kuncheng Lake offers on-site dining. You can enjoy a variety of International, Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Hyatt Regency Changshu Kuncheng Lake?
How far is the Hyatt Regency Changshu Kuncheng Lake from the closest airport?
The closest airport is Sunan Shuofang International Airport, and it is about 44 mins from hotel by car (51.6 km).How far is the Hyatt Regency Changshu Kuncheng Lake from the closest airport?
Is airport shuttle service offered by Hyatt Regency Changshu Kuncheng Lake ?
Yes, at Hyatt Regency Changshu Kuncheng Lake, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hyatt Regency Changshu Kuncheng Lake ?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 51.6KM |
| Nearest Train Station | Changshu Railway Station |
| Distance to Train Station | 14.67KM |
| Average Price From | PHP11850 |
| Hotel Star Rating | 5 |