Ji Hotel (Changchun Railway Station) Guest Reviews
4.8/5
Excellent
1717 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1717)
Positive reviews(1690)
Reviews with photos/video(189)
Easy to get around(286)
Convenient location(283)
Close to train station(191)
Friendly front desk staff(146)
Delicious breakfast(143)
Quiet & comfortable(100)
Large rooms(73)
Perfect for business trips(51)
Negative reviews(27)
Anonymous User
Superior Room (Double bed)
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on May 1, 2024
good👍🏻
Response from Property: 千言萬語抵不上小主的一次選擇和認可,小季也非常珍惜與您相遇的緣分,期待您的再次光臨!
Anonymous User
Guestroom (2 beds)
Stayed in Sep 2024
Travel with friends
14 review
0.8/5
Posted on Oct 7, 2024
The hygiene was very poor. Many areas on the bed looked dark and gray. It felt like they had not been cleaned. I wore long-sleeved clothes and long pants to sleep at night. Many areas in the room were not cleaned. My friend wore shorts and sat on the sofa for a while, and she came into contact with My skin feels very itchy. The facilities are very old and the lights are not very bright. There was one light at night and all the switches could not be turned off. In the end, I just pulled out the room card.
Although it is close to the train station, roads are being built all the way, making it very difficult to walk with suitcases.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel. We deeply apologize for the hygiene problems that occurred during your stay. We apologize to you again. We attach great importance to your feedback and will make improvements immediately, strengthen management, improve hygiene quality, and give you Every guest is provided with a clean and comfortable accommodation environment. All hotel staff sincerely look forward to your visit again and wish you a happy life!
Guest User
Superior Room (Double bed)
Stayed in Aug 2024
Solo travelers
4 review
2.0/5
Posted on Sep 12, 2024
There were flies in the room and there was a strange smell when entering the room because it was noisy at night near the train station. Worst stay in all season. The reason for the high rating on the platform is that the front desk has a policy of sending a fruit plate for good reviews. It is not recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. We take your feedback very seriously and will make improvements immediately. We look forward to your visit again and wish you a happy life!
Nuonuoxia
Guestroom (2 beds)
Stayed in Jan 2024
Family
3 review
1.0/5
Posted on Feb 16, 2024
1. It's not too close to the train station, it takes at least 15 minutes to walk from the station. There is no escalator at the exit to the hotel, which is not friendly to families traveling with children who have a lot of luggage. 2. In February, when it was minus 8 degrees Celsius, the hotel's heating was actually a decoration, and only the wall-mounted air conditioner could be turned on. Heating effect is poor. The air conditioner is noisy. 3. When checking in, the front desk did not inform me that the room had no heating and needed to turn on the air conditioner. If informed in advance, customers can turn on the air conditioner before going out to play, and it will not be cold when they return to the room. Not a word was mentioned. 4. The hottest bath water is lukewarm. 5. To sum up, this is a poor experience with the All Seasons hotel chain.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel. We are also very sorry for bringing you a bad stay experience. We take your feedback very seriously and will improve it one by one. We sincerely apologize to you for the shortcomings and look forward to it. Your visit again gives us a chance to apologize in person and wish you a happy life!
Guest User
Superior Room (Double bed)
Stayed in Jan 2024
Travel with friends
12 review
1.0/5
Posted on Feb 14, 2024
The worst All Seasons hotel I have ever stayed in. There were blood stains on the quilt and sheets. It was really disgusting. After I contacted the front desk and changed our room, they said they would give us feedback on the results, but nothing was done about it when we checked out. We didn't take the initiative to mention it, but after we mentioned it, the front desk said sorry and that was it. . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and choice. We also apologize for bringing you a bad check-in experience. We are unable to reply to you as soon as possible. We sincerely apologize to you for your feedback. We take it seriously and will immediately make improvements to improve hygiene standards so that every guest can have a clean and tidy stay. All members of the hotel look forward to your visit again and will also give us a chance to apologize in person. I wish you a happy life!
Guest User
Comfort Pressure-relief Superior Double Bed Room
Stayed in Jul 2024
Business travelers
12 review
2.2/5
Posted on Aug 4, 2024
A very bad check-in experience. I spent more than 400 yuan and slept in the hotel for five hours. I needed to exchange a few hundred yuan in cash for something unexpected. The front desk actually said that they would not change it because their cash could only be used to pay for accommodation. exchange! I don’t know how Huazhu’s management considered formulating this rule! In today's society, who would need to exchange cash if there is no emergency? They clamor to provide the best service to passengers, but they cannot even perform the most basic services! It's possible that Huazhu doesn't care about losing a consumer, but this little thing has disappointed Huazhu.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and choice. We deeply apologize for your feedback. We also attach great importance to it. We will strengthen management and training to improve the shortcomings. We sincerely apologize to you again. The hotel also looks forward to your visit again. , wish you a happy life!
Response from Property: 當腳步匆匆,世界在窗外飛逝,全季的温暖便如詩般降臨。您説出行方便、簡約温馨,這正是我們為您譜寫的篇章——以便捷為韻腳,用舒適作主旋律。每一次入住,都是與家的重逢;每一頓早餐,都是對新一天的禮讚。感謝您的認可,願我們的詩意服務伴您一路向前,期待再次聆聽您的佳音。