Top 5-Star Hotels in Ban Chang

I'm glad I came back to stay again. Coming back this time Make me happy to rest. after tiring at work The same staff Chew, Him is still polite and friendly. The rooms are clean and equipped with amenities. Excellent food Even though we encountered severe weather conditions But there are also umbrellas available to borrow.

I stayed here for a long weekend in December 2020. The rooms are large and a great balcony with stunning sea views. The stay did not go well for a number of reasons, poor service, Internet not working, room filthy, room old, no shower curtain (so bathroom flooded after each shower, poor quality breakfast. As part of the Internet issue, I met the Resident Manager and she seemed to be proactive and practical. Although it took about five hours, she did manage to resolve the problem. Upon check-out, I bumped into her and she already knew that I was not happy with the stay but she talked well and offered an olive branch, to say that if I return, to book a room and then write to her, she would then 'take care of us'. In March, I decided to give this place one more try, so booked a room and wrote to the Resident Manager to take advantage of her offer to 'take care of us'. I wanted Building B as it has the best views and was told it was full (I later found out that it is being renovated, but they decided that lying was better than the simple truth). I had booked direct as that is what the Resident Manager has asked. This was at a higher price than I can get on Agoda, but I was expecting that 'take care of you' would comprise the usual Hotel Management offer, perhaps a room upgrade, or a free drink, or a free dinner etc. Upon check-in, no indication of how we would be 'looked after. So, went to the room, and wow! It was in worse condition than the room in December and, was utterly filthy. I called the Lobby and asked to see the Resident Manager. She came to the room and without even looking at how dirty the room was, immediately said 'yesterday there was a strong wind and it may have blown some duct under the door'. I pointed out that the filthy floor was caused by not being cleaned properly for many months. When she looked at the mess, she agreed and took her own photographs. Still no shower curtains fitted, woodwork filthy, rusty fittings in the bathroom etc. I pointed out that the room was unacceptable and she said that all of the rooms are the same age. I pointed out that the age of the room had no bearing on floor cleanliness. Her response was 'if you want to leave now I will refund you'! Superb Customer Service style. I will never set foot in this place again and I cannot recommend anything except the view. Some friends recently stayed at the Lord Nelson which is not far away, I will try that next time.

We were a bit concerned about some negatieve reviews related to being an old and outdated hotel. But after taking a closer look at the hotel and surrounding photos we decided to give it a try. Yes the hotel is a bit older but we like this style and found the hotel well maintained and very clean. The room was large and furniture was quite new. Views from the room are great (we were on 5th floor). The large pool is situated in a very well maintained garden with lots of shade and beautiful trees. Pool furniture is new and comfortable. We really liked the beach area and the shady trees. Yes you can see the industrial estate in the distance but water quality was good (I would much rather swim close to a petroleum plant than a city like Pattaya as sewage and drainage is much better controlled in the petroleum industry (due to heavy fines). Hotel seems very quiet during the week with more guests during the weekend. Wifi in the pool and public areas is good but poor signal in our room. Food is good at hotel restaurant at reasonable price and in a very nice setting. We will definitely come back again.

The hotel is calm, the service is good, the cleanliness is not that great, other than that it's ok. The view is very beautiful, suitable for sleeping and relaxing.

Clean room, good service staff Gives very good advice on using various services. Clean rooms, good prices.

The Serene Farah Hotel is located between Rayong and Pattaya. The hotel is right by the sea. The beach seems to be the hotel's own. You can go swimming in the sea. The highlight is the hotel's swimming pool. There are many water entertainment facilities, which are especially suitable for children of young ages. The children have a lot of fun here. The room area is relatively large, the facilities are average, but it is relatively clean and sanitary, the air conditioning is very cool, and the breakfast is also good. The disadvantage is that the service is relatively poor

Great place to stay for long period with laundry and food service Staff are nice and clean Room are spacious made of wood the whole house and swimming pool is new I love the jacuzzi pool so much We will come back next year Hotel manager Sam are really helpful

Featuring air-conditioned accommodation with a private pool, Baan Naya ที่พักสัตหีบ is located in Ban Chang. This villa provides free private parking, free shuttle service and free WiFi. The property is non-smoking and is set 9.1 km from Eastern Star Golf Course. The spacious villa is equipped with 3 separate bedrooms, 2 bathrooms, a fully equipped kitchen with a dining area and fridge, and a living room with a flat-screen TV. The property offers pool views. The villa has a picnic area where you can spend a day out in the open. Emerald Golf Resort is 13 km from the villa, while RamaYana Water Park is 11 km away. U-Tapao Rayong-Pattaya International Airport is 6 km from the property.

I don't remember, but I booked 2 rooms because there were 2 adults (parents) and 1 child (daughter), so I booked 2 rooms and requested a room with a connecting door. However, the staff informed me that the room type I booked did not have a connecting door and had to be a Deluxe room. I understood the reason, so I requested to change to a Deluxe room. The staff informed me of the full sale price and would not refund the reservation. What I felt was that the staff did not care to show their understanding of the needs and/or present alternatives that matched the needs that the customer had initially stated.

Located in Rayong, a 6-minute walk from Phayun Beach, Eastin Resort Rayong has accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a kids' club and room service. The property provides a 24-hour front desk, a concierge service and luggage storage for guests.Guests at the hotel can enjoy a buffet breakfast.Eastin Resort Rayong has a sun terrace.Phala Beach is a 12-minute walk from the accommodation, while Nam Rin Beach is 1.1 miles from the property. U-Tapao Rayong-Pattaya International Airport is 9.3 miles away.