Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.7
Service8.8
Cleanliness8.5
SAWAN WANWARN
Paradise
Stayed in Apr 2025
Family
6 review
9.0/10
Great
Posted on May 13, 2025
It's been nice place. I could ran away from the messy world for a while.
The night was quiet through sound of sea wave. I like it. I think I will visit there again if I have chance.
The service and people were good.
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
Ian NZ
Panorama Room
Stayed in Dec 2024
Couple
15 review
8.5/10
Very Good
Posted on Jan 14, 2025
Place was empty .
No real beach as tide comes right in .Not good for swimming.
Facilities excellent
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience. Reservation Department
Johnny
Pavilion Room
Stayed in Nov 2023
Couple
58 review
8.0/10
Very Good
Posted on Dec 7, 2023
a bit old, but the room is big and tidy, nice pool, breakfast is acceptable, friendly staffs, but public area is under renovation, expecting to be a real 4 starts hotel.
Response from Property: Dear Johnny We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team
Pachernwaat
Pavilion Room
Stayed in Dec 2023
Family
10 review
9.0/10
Great
Posted on Jan 3, 2024
Good choice
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. we would like to deeply apologize for any inconvenience during your stay with us. however, we will take your feedback and improve these issues to better the guest experience We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
Anonymous User
Pavillion
Stayed in May 2025
Family
1 review
7.0/10
Posted on Jun 17, 2025
The room is old and not cleaned well. The air conditioner is very loud. There is a dead cockroach in the drawer and it is not cleaned. The towels are very old.
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your feedback to our hotel. We accept your feedback as a guideline to improve and develop our hotel. We hope that you will return to use our services again. Thank you and apologize for any inconvenience caused. Front Desk Manager
Narita H
Pavillion
Stayed in May 2025
Traveling with friends
1 review
5.5/10
Posted on Jun 12, 2025
The panorama room is a little expensive, but it has been renovated and the sea is right in front of you. You can feel the happiness of sleeping with the sound of the waves on your pillow and waking up to the sound of the waves. However, the bathtub is a little damper because the water is cold. The pool is about 50m long and 1.4m deep. The fitness room is just a bonus.
Original TextTranslated by Google
Response from Property: Dear Guest We're appreciate for you kindly stayed and share your experiences with us. We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time. Management Team
James on the beach
Pavillion
Stayed in May 2025
Business traveler
1 review
9.0/10
Great
Posted on Jun 9, 2025
Good location, beautiful sea, good service, delicious breakfast, spacious swimming pool.
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard service and develop our services to be even better. We hope that you will return to use our services again. Thank you very much.
Guest User
Pavillion
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 18, 2025
The accommodation has a private beach, a cafe, breakfast, a spacious swimming pool, convenient, complete, parking, quiet, peaceful, private, suitable for those who want to relax.
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard service and develop our services to be even better. We hope that you will return to use our services again. Thank you very much.
城鄉過客
Paradise
Stayed in Mar 2025
Traveling with friends
5 review
2.5/10
Posted on Apr 18, 2025
Very bad hotel, gave an old room, very strong smell
I asked to change rooms, but they asked me to add 400B per person. I paid the money and changed the room. At night, I felt something strange in the room. In addition, the bath towel had stains similar to shoe prints, as shown in the picture.
Original TextTranslated by Google
Wathit
Panorama Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on May 8, 2025
Good accommodation, clean room. The interior may not look very new. The swimming pool is very big.
Original TextTranslated by Google
Response from Property: Hello, Royal Phala Cliff Beach Resort & Spa is honored that you have chosen our hotel as your vacation destination. Thank you for your review of the hotel. The review you have given us is a great encouragement for our hotel staff. The hotel will use the encouragement you have given us as a driving force to maintain our standard of service and develop our services to be even better. We hope that you will return to use our services again. Thank you very much. Front Desk Manager