Guest User
October 28, 2023
This is the worst hotel I've ever been to. There is no front office. We got to the hotel after having ridden in the car all day. It was after 9:30 PM. Another person was standing by his car and couldn't get into his room. I called the "owner" who is hard to understand and lives in Arkansas (the hotel is in Chandler, Arizona). He said he had sent me an email yesterday on how to regoster. I looked through all of my emails, even spam, and there was nothing from the Aloha. He said it was too bad, we couldn't get into a room, and he would not give us a refund. The only reason I tried the hotel is because it was AAA recommended. I am placing a complaint with AAA. We are currently driving to another hotel (at 10:10 PM). This one has people on the premises, thank goodness. We are exhausted from hours of travel... be warned!!!