Name: Hilton Phoenix Chandler
Address: 2929 W Frye Rd, Chandler, Arizona, 85224, 2929 W Frye Rd, Overseas, United States
Rating: 4.4

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Hilton

All reviews

Positive reviews

good location, safe place, room is modern and comfortable.

Was a great location, staff was friendly and welcoming. Room was clean and comfortable. I will make this my hotel of choice for my next visit

一般般吧，不是高級酒店的服務標準

It's just so-so, not the service standard of a high-end hotel

Restaurant

24-hour front desk

Parking

Luggage storage

Swimming Pools

Smoking area

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

All Room Types

King Room - Non-Smoking

Queen Room with Two Queen Beds - Non-Smoking

Absolutely not what we were expecting for a Hilton.
Rooms werent cleaned properly, used water bottles found in the fridge and behind the foot stool. Razor sharp bow n arrow top found in the closet and the Thermostat was faulty and kept saying low batteries even when brand new batteries were put in TWICE. 
The main door didnt even close and the maintenance team had to come take the door off and replace it. 
Lauren was amazing at helping us during our entire trip.


Terrible!!!   No water for entire day and no answers from incompetent people for resolution.  There are dozens of people at the front desk demanding relief and Hilton is doing nothing. I called Hilton corp to have them transfer my 2 reservations to another Hilton with vacancies and Jacob says he can’t comp me any rooms until the following day.  Asked to speak to jacobs manager and he says he’s the manager.  He was totally worthless. Now we are stuck here with absolutely terrible customer service for such a catastrophic situation.  Hilton is terrible. 

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26.6km from Sky Harbor International Airport

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Discover 105 Hilton Phoenix Chandler reviews, rated 4.4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hilton Phoenix Chandler Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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