Jl. HOS. Cokroaminoto No.79 3, RT.3/RW.5, Menteng, Kec. Menteng, Kota, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10310, IndonesiaView Hotel Details
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Ibis Budget Jakarta Menteng Guest Reviews
3.2/5
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities2.8
Service3.2
Cleanliness3.0
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All reviews(50)
Positive reviews(42)
Reviews with photos/video(14)
Great location(14)
Awesome stay(12)
Room was average(8)
Convenient location(6)
Friendly host(5)
Negative reviews(8)
JD_Kumaran
Standard Twin Room
Stayed in Mar 2024
Business travelers
7 review
3.7/5
Posted on Mar 30, 2024
Located in prime area. But the room is not worth the price. Room I stayed had a weird smell and was not properly cleaned. I wouldn’t really recommend this hotel to anyone.
Response from Property: Dear JD_KumaranWarmest Greetings from ibis Budget Jakarta Menteng.Highly appreciated for your time to share your experience stay at Ibis Budget Jakarta Menteng Hotel, please accept our sincerest apologize that your stay did not meet the expectation. especially regarding the hotel facilities and cleanliness. We make sure that the negligent team gets a stern warning, and we will take steps to prevent this problem from happening again in the future.Once again, thank you for your suggestions and criticism. We hope we will have another opportunity to welcome you back to the Ibis Budget Hotel Jakarta Menteng. Best regards,Idham RisdiansyahGeneral Manager
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
33 review
2.5/5
Posted on Aug 31, 2024
Not bad if you get a room with a window but the hygiene is atrocious.
Response from Property: Dear Guest User ,Warmest Greetings from ibis Budget Jakarta Menteng.Highly appreciated for your time to share your experience stay at Ibis Budget Jakarta Menteng Hotel, please accept our sincerest apologize that your stay did not meet the expectation. especially regarding the hotel facilities and cleanliness. We make sure that the negligent team gets a stern warning, and we will take steps to prevent this problem from happening again in the future.Once again, thank you for your suggestions and criticism. We hope we will have another opportunity to welcome you back to the Ibis Budget Hotel Jakarta Menteng. Best regards,Idham RisdiansyahGeneral Manager
AnsarGo
Queen Room
Stayed in Mar 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Mar 31, 2024
The sheets are stained
There is an unpleasant smell
The air conditioner is loud and rattling
The location of the hotel is excellent
The staff is great
I can't say the service is bad
Food was brought to the room
The Internet is relatively good, video calling, uploading videos to YouTube is fast, there were no problems with the Internet
I chose this hotel because of the Internet, purely based on reviews on other sites, the Internet was important for my work. And also the location of the hotel is near the center.
Response from Property: Dear AnsarGo,Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Menteng. We regret that you have a less memorable experience, especially for room. Please allow us to express our sincere apologies.At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.Best regards,Idham RisdiansyahGeneral Manager
meko
Queen Room
Stayed in Feb 2024
Couples
8 review
1.5/5
Posted on Mar 10, 2024
while the locartion was good. the room was so dirty, the sheets were full of big stainst and smelly bathroom. the amenities are limited to the liquid soap at the shower area. other than the room has literally nothing. the price might be moderate but it's not worth the dirtiness of the place.
Response from Property: Dear Meko,Thank you for giving your time to let us know about your experience at Ibis Budget Jakarta Menteng. We regret that you have a less memorable experience, especially for room. Please allow us to express our sincere apologies.At Ibis, we strive to provide better services to each guest therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent the problem from recurring.We are grateful for your willingness to share your concerns with us and we hope that you will provide the opportunity to serve you better in the near future.Best regards,Idham RisdiansyahGeneral Manager
Travela-dic
Queen Room
Stayed in Aug 2023
Solo travelers
23 review
3.5/5
Posted on Oct 6, 2023
Staying here is very enjoyable, the service is very friendly, the hotel location is near the road, getting everywhere is easier, the facilities are definitely complete.
Sring Sing
Queen Room
Stayed in Jul 2023
Solo travelers
5 review
3.7/5
Posted on Oct 13, 2023
The smell of cigarettes in the room, location of the hotel very convenient, many streets foods and restaurants. Good for sightseeing the city of Jakarta.
Isca
1 Queen Bed And 1 Single Bunk Bed
Stayed in May 2023
Family
23 review
4.0/5
Very Good
Posted on May 30, 2023
The stay was okay..the great thing the location is nearby with the menteng street food. Ms was really helpful and very kind staff for assisting me during my check in.
Iamree
Queen Room
Stayed in Sep 2023
Couples
63 review
2.5/5
Posted on Sep 16, 2023
I’ve got rashes after stating just for couple hours and the towel smells bad. Ah let’s not forget I’ve got problem at the front desk my booking was not available in their system and I waited for about an hour 😩
Response from Property: Dear Value CustomerThank you for your time to give us your feedback regarding your stay at Ibis Budget Menteng.Please accept our sincerely apologize about what happen to you. we will promise to improved the quality of our service in the future.Once again thank you for your value comment and we hope you will give us another change to serve you better in the future.Kind regardsMaksum Aksan DamanikGeneral Manager
Naziéra
Queen Room
Stayed in Feb 2023
Business travelers
14 review
2.2/5
Posted on Feb 20, 2023
What a very bad smell...from lobby until inside the room there is a bed smell all the buildings..its smell like from ventilation..make me sick.
Already try lot of staying at Hotel Ibis..
I love the other from IBIS@europe until Ibis@Indonesian very good value...
BUT This is the worst ever..
Not even value me the stay..
The room soooo smells make me sick.. The pillow and bed is very bed condition even it sounds cracks..
The floor is damage all over it will cause accident if we are not carefull the steps..
The Aircond/AC i cant sleep with the hard sound(crackk..crakkk..crakk) aircond and the ventilation SO SO BAD..I book 2 rooms..both room are same condition...WORST!!
The building is like we walking to zombie buildings...the smells and condition is really bad.
I cant stand and cannot get comffy sleeps here..
It makes me really sick eventho staying one day..
U can see the damage floor i attach the picture with..the toilet why everything is so down its hard for me to get "things done"...(tissue paper and toilet pipe)
Breakfast :
Also very bad breakfast...Not worth to add on breakfast better just get your breakfast coffee shop/starbucks in front the hotel.
Only to credit:
CUSTOMER SERVICE front desk very good and polite.
And the location is near by restaurant.
TimentoDiver
Queen Room
Stayed in Jan 2023
Solo travelers
48 review
5.0/5
Outstanding
Posted on Jan 13, 2023
This is a budget hotel, but everything from safety to cleanliness are great. I will definitely stay at this hotel again in my next visit to Jakarta.
Yoyojourneys
Queen Room
Stayed in Jan 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jan 5, 2023
It’s suitable for the the Solo traveler ⭐️ ⭐️ ⭐️ 🫶🏼👍🏽
Guest User
Queen Room
Stayed in Sep 2023
Solo travelers
7 review
1.0/5
Posted on Sep 5, 2023
Dirty, old, filthy. I've written another review
Response from Property: Dear Value CustomerThank you for your feedback and we will improved the quality of our service in the future.Please accept our sinceriest apologize for this happen.Kind regradsMaksum Aksan DamanikGeneral Manager
Lyn-i
1 Queen Bed And 1 Single Bunk Bed
Stayed in Aug 2023
Travel with friends
4 review
3.5/5
Posted on Oct 13, 2023
The staff are accommodating and helpful
Guest User
Queen Room
Stayed in Jan 2024
Business travelers
7 review
4.0/5
Very Good
Posted on Feb 23, 2024
Worth the price
Response from Property: Dear Guest User,Warmest greetings from Ibis Budget Jakarta Menteng,Thank you for your time in giving us very positive reviews and great perfect score on your recent stay with Ibis Budget Jakarta Menteng HotelI am sure your kind feedback will encourages our team member to always strive do the extra miles for our guests.We are looking forward to the pleasure of welcoming you back again in your next trip to Jakarta.Best Regards,Idham RisdiansyahGeneral Manager