Hotels near One Pavilion Mall, Cebu

CHECK IN - the welcome was warm. Greeted by the security at the lobby and instructed to go to 3rd floor (main lobby) for checkin. Approached the front desk and the woman I spoke with (she was the manager I guess) told me to wait because rooms are still not ready since they were fully booked from yesterday's event. A few minutes later they approched and.proceeded with checkin. They gave us a room, away from the main elevator (which I requested), but gave us the the accessible room just beside the service elevator. I guess they have overbooked because I heard someone said, ”to release the buffer rooms.” The front desk lady who assisted me was nice and courteous. The only thing that was off from that experience was the tone of voice of the lady manager. I guess the regional accent was a factor, but I can sense she was judging me for my looks because I was only wearing slippers that time, and she can't find my booking at first, because it was a last minute booking. Not really creating an issue out of that, but just saying, don't judge, and please, the tone of voice. THE ROOM - everything was great, just a basic room. PROS: A bed, the lights, there's a smart TV, water heater and 2 mugs, a pitcher and 2 water glasses, towels, toothbrush, a hairdryer, 2 rolls of tissue paper, body wash and shampoo refills, airconditioning, and a water refill station near the elevator, hot and cold water in the bathroom. CONS: they could have added slippers (even the reusable ones) because the floor is very cold. The room that was given to us had its bathroom tiles not set properly or balanced, so the water is everywhere in the bathroom instead of going to the drain. RESTAURANT - there's free breakfast at the resto called Seaedr Prime. There's not much from the breakfast menu, and the bangus was not available. It includes the main dish plus fried rice, coffee, and fruit. They had watermelons served during our 2 night stay. SERVICE - it was great. The housekeeper cleaned the room while we're away. OVERALL - I would definitely book this hotel again for a very good deal. Location is nice and I would even compare it to a Holiday Inn.

This is one of the best budget-friendly hotels I’ve stayed at near the city. The staff were very friendly, and I loved the breakfast buffet. The room was spacious, including the bathroom, and the hot water worked perfectly. I enjoyed the view from our room, and they fulfilled my request for a twin room. The internet was reliable, and overall, it was an amazing experience—definitely a 10/10. One of my favorite trips!

I had a good stay here with my friend. The staffs are very accommodating and approachable. Room is very neat and cozy. It is near to famous places in Cebu. The breakfast buffet is very delicious!! 😋

Very well maintained room. Appreciated the complimentary snacks. Haven’t tried any amenities as we go to work and just rest after. The buffet and cocktails were so good, I thought I gained after our 5 days stay.

Did not feel welcome at all, someone searched my bags prior entering the hotel, check in made me feel unwelcome as well, a big smile but asking for deposit and bombarding me with a ton of rules, room was noisy and not clean, lots of dust, even some potato chips on the furniture... Location is good though and there is a casino, but that's it, overpriced.

Bit over priced for what you get. Water pressure is pour. Plus wouldn’t give new towels due to saving on water. What about hygiene. Location is great.

As the regular patron for this hotel due to their close proximity to the port area and mybus that service toward airport and close to SM mall, few changes has been notices, if your 2 person and had a breakfast you need both to go down in person can no longer pack 1 portion for your sleeping companion that lady in the restaurant is very unpolite. Check in process still not very fast and easy limited house cleaner as it take too long before can clean. They request 1000 pesos for deposit. this hotel has been very crowded now, kids running outside the room and screaming. The bed is good firm comfortable and soft pillows, spacious room bidet in the bathroom, the food is not very appeticing but a few selection.

We loved this hotel. Attached to malls downstairs made it convenient as well as their free multiple daily shuttle to Cebu’s Ayala Malls and soon to make available daily free shuttle to the airport would make this hotel a stand out. Now let’s talk about their pools, hotel view and breakfast. Breathtaking!!!! Pool staff were great on both pool location (4th and 5th floor). Buffet breakfast has all that you can ask for. The view from room to pool, to gym to main restaurant are spectacular! You will have a view of the ocean, the city lights, the bridge and the mountains. Just an amazing location. Staff were super helpful all the way down to finding the right mode of transport when we checked out. This hotel will now be our go to accommodation preference for Cebu.

I stayed here with my brother and we enjoyed our stay. It’s located very near (within walking distance) of a small mall (Parkmall, a very simple mall with a lot of food establishments a National Bookstore, and a Savemore grocery store), and fairly near SM JMall (around 2km away). The amenities are good, but I think it lacks sockets. There is one by the coffee maker, one of the lamps, and under the room phone socket in between the beds, but that one doesn’t work. Upon entering the hotel, you are required to place your bags and belongings in a tray and put it through the X-ray machine, which is good for extra safety but can feel a little bit annoying at times (I don’t like the machine flaps touching my things and just tolerate it at airports since it’s required). The staff was able to get us a room upgrade for free and followed my request of 2 beds instead of a queen -sized bed, which I requested in advance; although my request of a room near an elevator was not able to be accommodated as all the other rooms were occupied. Service is good and they were able to get me an adapter (which I tried to use to get the power socket near the bed to work), but delivery was quite slow. Overall, I would recommend bai hotel for its location, friendly staff, and amenities offered (just wish that the outlet near the bed worked).