Hotel Elizabeth Cebu

Hotel Elizabeth Cebu Reviews

Hotel Elizabeth Cebu

Archbishop Reyes Ave, Cebu City, Cebu, 6000, PhilippinesSee Hotel Details
Hotel Elizabeth Cebu
Hotel Elizabeth CebuHotel Elizabeth CebuHotel Elizabeth Cebu
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1 night

Guest Reviews

8.6/10
Very Good
516 review
Verified reviews
Location9.2
Amenities8.1
Service8.6
Cleanliness8.4
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All reviews(516)
Positive reviews(490)
Reviews with photos/video(143)
Near shopping area(79)
Convenient for shopping(67)
Delicious breakfast(56)
Perfect for business trips(32)
Large rooms(29)
Strange smell in room(28)
Delicious buffet(17)
Tasty restaurant(8)
Negative reviews(26)
Guest User
Executive Suite
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 17, 2025
The room were amazing we stay a Jr suit on the 8th floor and the executive room on the 11th the hotel it self is not very big perfect if your a bit of a introvert person . Ok WiFi on the 3 floor and great WiFi on the 11th also the was steaming hot if I wanted that hot . The life band were good and the buffet was good they changed the food every day ,( example chicken curry one day then chicken adobo) best and worst part in my opinion No pool Best part was the location There also a karaoke rooms for rent with food and drinks service
6/7
Response from Property: Thank you for your detailed feedback! We're so glad to hear that you enjoyed both the Junior Suite and Executive Room, and that the hotel's ambiance suited your preferences. It's great to know you had a good experience with the WiFi, food, and live band. We appreciate your input about the pool, and we'll take that into consideration. We're happy you enjoyed the location and karaoke rooms as well. We hope to welcome you back soon.
Anonymous User
Deluxe Double Room
Stayed in Feb 2025
Couples
6 review
8.5/10
Very Good
Posted on Mar 26, 2025
The location is perfect right beside malls, convenient stores, spas and coffee shops. The staffs are okay, although I didn't like the night shift guard on the parking area - he's tone is very sarcastic. The foods were good, not that wow. It ia good for business trip but not for leisure since they don't really have an amenities where you can enjoy staycation like a swimming pool. But overall it's a good experience.
Response from Property: Thank you for your feedback! We're glad you liked the location and the food. We apologize for the experience with the night shift guard and will address it with the team. We appreciate your insights on the amenities and will consider ways to improve for leisure stays. We’re happy to hear you had a good overall experience, and we hope to welcome you back.
Darkhanbayar
Deluxe Double Room
Stayed in Dec 2024
Family
9 review
6.0/10
Posted on Feb 1, 2025
Breakfast was cusine that type was not our type and no good tasty. Outside machine (cars, motorcycle) sounds very high it was affect our sleep. There haven't kids area (pool, playground etc) so we made early check out and moved other hotel😒 Metro departmend and ayala market was near only 400m you can walk there.
Response from Property: Thank you for your feedback, and we're sorry to hear that your experience wasn't as expected. We apologize for the breakfast not meeting your taste and for the noise affecting your sleep. Your comments about the lack of a kids' area are valuable, and we'll take them into consideration. We're glad the location was convenient for you, with Metro Department and Ayala Market nearby. We truly appreciate your input and hope to improve for future guests.
Guest User
Deluxe Triple Room
Stayed in Jan 2025
Family
24 review
10.0/10
Outstanding
Posted on Feb 9, 2025
It was clean and spacious. The location was a plus points. Check-in was smooth, too.
Response from Property: Thank you for your positive review! We're happy to hear that you found the room clean, spacious, and enjoyed the location. We're also glad the check-in process was smooth for you. We look forward to welcoming you back.
K. M. MAKID HASAN
Junior Suite
Stayed in Dec 2024
Family
4 review
8.0/10
Very Good
Posted on Feb 2, 2025
Good overall experience.. I recommend family members to book this hotel.
Response from Property: Thank you for your kind words! We're so happy to hear you had a good overall experience. We truly appreciate your recommendation and would love to welcome your family members in the future.
Anonymous User
Deluxe Triple Room
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 22, 2024
We recently stayed at Elizabeth Hotel as a family and had a generally pleasant experience. While the rooms are a bit dated and could use some updates, they were clean and comfortable enough for a relaxing stay. The breakfast was definitely a highlight – simple yet delicious and filling, with enough variety to suit everyone. The hotel is also very family-friendly and offers great affordability, making it an excellent choice for budget-conscious travelers. Overall, it’s a decent option for families looking for comfort and value, despite the slightly older facilities.
Response from Property: Thank you for your thoughtful review! We're glad to hear that you had a generally pleasant experience with us and that the cleanliness and comfort of the rooms, as well as the breakfast, met your expectations. We also appreciate your feedback regarding the facilities and will consider updates to enhance our guests' experience. We're pleased that you found the hotel to be family-friendly and affordable. We hope to welcome you and your family again in the future.
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
1 review
8.0/10
Very Good
Posted on Dec 4, 2024
The hotel place in located within the busy Cebu City Metropolis accessible to major Malls, Banks, Food outlets and other hotel buildings. You can feel the vibrant City life when you step out of your room especially during the prime hours of the night. Although quite a bit old, the facade of the hotel is clean. Some unpleasant odor of cleansing solution in the floor facade during my check-in date. Overall, the hotel stay is good.
Response from Property: Thank you for your feedback! We're glad you enjoyed the hotel's central location and the vibrant atmosphere of Cebu City. We appreciate your comments about the cleanliness of the hotel’s facade and apologize for the unpleasant odor you experienced during check-in. We'll look into this to ensure a better experience for future guests. Thank you for sharing your thoughts, and we hope to welcome you back soon.
Temporal
Executive Suite
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Great place the best hotel to stay in Cebu Great for families and very convenient.
Response from Property: Thank you for your kind words! We're thrilled to hear you had a great stay and found our hotel perfect for families and convenient. We look forward to welcoming you back on your next visit to Cebu.
Jennella792
Deluxe Double Room
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Was able to check in hour before 2pm coz we arrived earlier than expected. Thanks to the management. My daughter loves the place
Response from Property: Thank you for your wonderful feedback! We're so happy to hear that we could accommodate your early check-in and that your daughter loved the place. It’s always a pleasure to make our guests feel welcome. We look forward to having you stay with us again.
Victabs
Executive Suite
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 30, 2025
Very nice hotel, nice location and convenient to go around Cebu. Stayed here the 3rd time with my family.
Response from Property: Thank you for your continued support! We're delighted to hear you enjoyed your stay and our convenient location. It’s always a pleasure to welcome you and your family back. See you again soon.
Guest User
Deluxe King Room
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 29, 2025
Excellent location! Less than 5 minutes walk from Ayala mall, and 7Eleven. Staff friendly and helpful. Only issue is the mild moldy smell in the room and along room corridors.
Response from Property: Thank you for your feedback! We're glad you enjoyed our convenient location and friendly staff. We apologize for the mild odor and will address it to improve our guest experience. We hope to welcome you again soon.
Lavinz
Executive Suite
Stayed in Oct 2024
Family
15 review
9.0/10
Great
Posted on Nov 13, 2024
Very convenient and close to everything.Staff are friendly and attentive.Room are clean and spacious.
6/10
Response from Property: Thank you for your wonderful review! We're so glad to hear that you enjoyed our convenient location, friendly staff, and clean, spacious rooms. We truly appreciate your feedback and hope to welcome you back again soon.
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Couples
25 review
2.5/10
Posted on Nov 5, 2024
I booked with breakfast. My flight was early in the morning. Usually the breakfast start at 6am. But I requested a breakfast takeaway because 6am should be late. The manager said that the breakfast time would open at 5.30am and it was not necessarily a takeaway because I could enjoy the breakfast. I went to the place and it's still closed. I lost the breakfast, I didn't receive a takeaway and I paid for that. I do not recommend this Hotel. The electric plugs are different and if you don't have an adapter, the hotel will sell to you one.
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the breakfast timing and the misunderstanding regarding the takeaway. We strive to provide excellent service, and we will review our breakfast schedule and communication process to ensure this doesn’t happen again in the future. We truly appreciate your comments, as they help us improve. We hope you will reconsider and give us another opportunity to provide a better experience.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 28, 2024
"I arrived earlier than expected, having booked an early flight after a night shift without sleep. However, they accommodated me and provided an early check-in free of charge, which I truly appreciated since I was exhausted. The room was incredibly comfortable, and the staff, especially at the reception, were exceptionally nice. I also loved their breakfast buffet – the food was amazing! This hotel is definitely one of the best in the city center, conveniently close to all establishments."
Response from Property: Thank you for your fantastic review! We're so glad we could accommodate your early check-in and that you found the room comfortable. It's great to hear you enjoyed the breakfast buffet and appreciated our friendly staff. We truly value your recommendation and hope to welcome you back soon.
Joel
Junior Suite
Stayed in Oct 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Jan 31, 2025
The room is very spacious and clean highly recommended.
Response from Property: Thank you for the great review! We're thrilled to hear you enjoyed the spacious and clean room. Your recommendation means a lot to us! We hope to welcome you back soon.