Yello Hotel Cebu powered by Cocotel

Yello Hotel Cebu powered by Cocotel Reviews

Yello Hotel Cebu powered by Cocotel

3 Wilson St, Cebu City, Cebu, 6000, PhilippinesView Hotel Details
Yello Hotel Cebu powered by Cocotel
Yello Hotel Cebu powered by CocotelYello Hotel Cebu powered by CocotelYello Hotel Cebu powered by Cocotel
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Yello Hotel Cebu powered by Cocotel Guest Reviews

4.3/5
Very Good
67 review
Verified reviews
Location4.6
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(67)
Positive reviews(62)
Reviews with photos/video(30)
Awesome stay(21)
Clean and tidy(17)
Awesome rooms(13)
Great service(12)
Great value for money(10)
Great location(10)
Convenient location(8)
Negative reviews(5)
Analou
Superior Twin Room
Stayed in Dec 2024
Couples
1 review
1.7/5
Posted on Dec 14, 2024
No complimentary bottled water No complimentary dispo toothbrush No rugs I almost slipped when I'm out from shower The room was like a big bathroom Slow aircon Boring hallway Bad transportation
Response from Property: Good morning Analou! I would like to sincerely apologize for your experience at the property. For the complimentary toothbrush, you may request them at the front desk. As for the water, we have now switched to a more sustainable method using resusable pitchers and cups. I will bring this up to our housekeeping department to see if we can place a bathmat to avoid this occuring again. Thank you and have a good day ahead.
Anonymous User
Superior Twin Room
Stayed in Aug 2024
Solo travelers
5 review
2.5/5
Posted on Aug 23, 2024
The room I was in wasn’t clean. Had so many mosquitoes in the bathroom and ants in the bedroom. I had to transfer to another hotel. Staffs are good at communicating overall.
Response from Property: Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. We'll address this with our team to ensure improvements. We appreciate your kind words about our staff.
Rutchel Ann N.
Superior Twin Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 2, 2024
As always, very satisfied during our stay. Clean and spacious room. Wifi was fast. Affordable room and best area to stay. Walking distance to a mall, restaurants, pharmacy, laundry shop and etc. Attentive and professional staff. Accommodating to our needs. Most specially I would ljke to commend Sir Aldrin who was so patient and understanding with me. Always there to make my instant requests possible. He truly made my event so smooth and easy. Thank you, sir. And also to those who assisted us during the event. You were all amazing that night. Thank you. Definitely going back there again.
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear you had a satisfying stay with us. We're especially grateful for your kind words about Sir Aldrin and our staff. We look forward to welcoming you back soon!
Aprealives
Superior Twin Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 12, 2024
We had an absolutely wonderful stay at Yello Hotel! From the moment we stepped in, the ambiance was vibrant and welcoming. The staff was incredibly attentive and went above and beyond to ensure our comfort throughout our stay. The room was modern, clean, and spacious, with all the amenities we needed. The hotel's location was convenient, with easy access to nearby attractions and dining options. Overall, our experience at Yello Hotel was fantastic, and we can't wait to visit again!
Mark Jefferson Dela Peña
Superior Twin Room
Stayed in Jun 2024
Solo travelers
5 review
3.2/5
Posted on Jun 30, 2024
Stayed in this hotel for 4 times in a month of June 2024
Response from Property: Thank you for your continued support! We're thrilled to hear you've chosen to stay with us multiple times this June. We look forward to welcoming you back again soon!
wincoho
Superior Twin Room
Stayed in Apr 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 25, 2024
Location is ok. Good budget hotel for short visit in Cebu city. Better than average.
Response from Property: Thank you for your feedback! We're glad you found our hotel a good budget option for your short visit to Cebu City. We appreciate your support and hope to see you again!
Guest User
Superior Twin Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Been going back here ever since! This place is a home away from home!
Mark Jefferson Dela Peña
Superior Twin Room
Stayed in Jul 2024
Solo travelers
5 review
2.2/5
Posted on Jul 14, 2024
I was placed on the 2nd floor in a room with no WiFi router, and the internet was so bad. The bed was just beside a window where you could not close the blinds, and outside was a service area and a walkway. This is my 5th or 6th stay, which was a huge disappointment.
Response from Property: Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We understand the importance of a comfortable environment and reliable internet, and we’ll work to address these issues for future visits. We hope to provide a better experience next time.
Greta08
Superior Twin Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Nice hotel with rooftop restaurant and buffet breakfast…..
Response from Property: Good morning Greta. Thank you for staying with us at Yello Hotel! We constantly strive to provide excellent customer service! We hope to see and serve you again soon in the near future!
Guest User
Superior Twin Room
Stayed in Apr 2024
Solo travelers
2 review
4.5/5
Great
Posted on May 13, 2024
Very good location and price. Spacious and clean room. Staff were friendly and polite. Highly recommended
Response from Property: Thank you for your wonderful review! We're thrilled to hear you enjoyed our location, spacious rooms, and friendly staff. We appreciate your recommendation and look forward to welcoming you back soon!
Timmy
Superior Twin Room
Stayed in Jun 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The room is clean and nice to stay. You can enjoy breakfast on the roof floor.
Response from Property: Thank you for your positive feedback! We're glad to hear you enjoyed the clean room and the breakfast on the rooftop. We look forward to welcoming you again!
Soje Tapulado
Superior Twin Room
Stayed in Oct 2023
Couples
9 review
4.5/5
Great
Posted on Oct 8, 2023
Breakfast at Roof-deck is almost Pre-pandemic state. On-going renovations can be seen and felt. Hopefully its only the beginning. -regular client
Guest User
Superior Twin Room
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 7, 2024
It was clearly indicated on my booking confirmation that i will be checking out at 4pm due to having a rewards from trip.com. They did not acknowledged it, as per the staff, They are not in partnership to any third party booking sites, including trip.com. The only reason why i booked at this hotel because of the rewards im getting, other hotels had notn, so i took that opportunity.
Ron07
Superior Twin Room
Stayed in Jul 2023
Family
35 review
4.5/5
Great
Posted on Jul 27, 2023
the staff are helpful and accomodating.. Just internet wifi is very slow. Almost you cant use it. That slow. There choclate is great though.. not that sweet
Annetraveler
Superior Twin Room
Stayed in Jul 2023
Couples
39 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Very clean and the room was cozy. The food is great and the staff are very accommodating.