Hotels near CBD College, Cebu

Loved my stay at Fili Hotel Nustar Cebu! The hotel is grand, and everything feels fresh and new. The building has a modern design, and the lobby greets you with a pleasant scent. Room The room is spacious, featuring a bathtub, a large shower room, and a high-tech toilet with multiple features. The bed is incredibly comfortable, and the room is clean, bright, and well-maintained. However, housekeeping could use some improvement. They forgot to replace my towels for two consecutive days after removing them. I had to call and request hand towels, bath towels, and a floor mat to be sent to the room. Amenities The hotel offers impressive pools: • A large pool on Level 5, though accessing it requires passing through guest rooms, which feels a bit awkward. • An infinity pool on Level 4, conveniently located next to the restaurant. The connected mall is still under development, so there aren’t many shops open yet. Other than the casino, there’s not much to do within the complex. Dining Breakfast was a highlight! The variety was impressive, with many local dishes to try. The dessert counter offered plenty of choices, and I especially enjoyed the hot chocolate, banana turon, and freshly baked bread. There’s even a dedicated counter for Korean food. Location The hotel is conveniently located just a 5-minute drive (without traffic) from SM Mall. However, getting a Grab from the mall back to the hotel during peak hours can be challenging due to traffic congestion. Overall Experience Despite minor hiccups with housekeeping and the underdeveloped mall, I thoroughly enjoyed my stay. The combination of luxurious rooms, excellent amenities, and delightful dining makes Fili Hotel a fantastic choice in Cebu.

CHECK IN - the welcome was warm. Greeted by the security at the lobby and instructed to go to 3rd floor (main lobby) for checkin. Approached the front desk and the woman I spoke with (she was the manager I guess) told me to wait because rooms are still not ready since they were fully booked from yesterday's event. A few minutes later they approched and.proceeded with checkin. They gave us a room, away from the main elevator (which I requested), but gave us the the accessible room just beside the service elevator. I guess they have overbooked because I heard someone said, ”to release the buffer rooms.” The front desk lady who assisted me was nice and courteous. The only thing that was off from that experience was the tone of voice of the lady manager. I guess the regional accent was a factor, but I can sense she was judging me for my looks because I was only wearing slippers that time, and she can't find my booking at first, because it was a last minute booking. Not really creating an issue out of that, but just saying, don't judge, and please, the tone of voice. THE ROOM - everything was great, just a basic room. PROS: A bed, the lights, there's a smart TV, water heater and 2 mugs, a pitcher and 2 water glasses, towels, toothbrush, a hairdryer, 2 rolls of tissue paper, body wash and shampoo refills, airconditioning, and a water refill station near the elevator, hot and cold water in the bathroom. CONS: they could have added slippers (even the reusable ones) because the floor is very cold. The room that was given to us had its bathroom tiles not set properly or balanced, so the water is everywhere in the bathroom instead of going to the drain. RESTAURANT - there's free breakfast at the resto called Seaedr Prime. There's not much from the breakfast menu, and the bangus was not available. It includes the main dish plus fried rice, coffee, and fruit. They had watermelons served during our 2 night stay. SERVICE - it was great. The housekeeper cleaned the room while we're away. OVERALL - I would definitely book this hotel again for a very good deal. Location is nice and I would even compare it to a Holiday Inn.

Very disappointed with our stay this time! We tried to contact the hotel directly via the given contact number to let them know we would be arriving very late many times and nobody picked up our call, the phone was ringing but unanswered. (See image) We arrived shortly after 10:20pm, once we checked in, we requested at the front desk 2x extra pillows and 2x extra large towels. These are charged extra and non-refundable. It was nice we were given the same room as on our last visit. The extra pillows and towels arrived quickly to us in the room. However the problems started there. Upon inspection of the bedding we discovered found a number of black stains on the bed sheet. Some were directly hidden under the blue decorative bed ribbon. The 2x extra pillows we requested and paid for had big orange coloured stains visible through the linen pillowcases. (See images) The 2 extra large towels we requested and paid for were old, grey and also had stains on them. (See images) It took 2 calls to front desk, and under 30mins for housekeeping to show up. Finally once everything was sorted its was over almost an hour from our first call to the front desk! We told the housekeeping team to inform the duty manager and front desk that we would like a response back. We showed the house keeping Team the images we x1had taken and informed them we would be checking out at early around 8am. Come 8am, we checked out and no response was given to us for the poor housekeeping standard during our second, one night stay. Such a same, as we will be returning to Cebu 02 to 05 Dec 2023 and have now chosen a different hotel.

WE are returning guests. Last her about 1 year ago. Nonetheless, the staff during breakfast remember us and knowing our needs served us black coffee. Kudos. The restaurant staff were fantastic during out stay (very courteous and service oriented), The food were also great, kudos to the Chefs. The doorman and Security paid very much attention on our arrival and every departure out. Keep it up. The Mall was definitely an added attraction. All we need were there. Last but not least were the Front Office Staff. Love their welcome smile and greeting. Kudos to all.

I had a good stay here with my friend. The staffs are very accommodating and approachable. Room is very neat and cozy. It is near to famous places in Cebu. The breakfast buffet is very delicious!! 😋

Very well maintained room. Appreciated the complimentary snacks. Haven’t tried any amenities as we go to work and just rest after. The buffet and cocktails were so good, I thought I gained after our 5 days stay.

Receptionist are too slow to entertain us. First in line to queue but waited for 30 minutes before our check in was processed. Housekeeping forgot our towels. Could have improved there services.

Its the blue branding! Really felt the difference! Though hotel is a bit ancient, service and facilities are still very good

Bayfront Hotel Cebu is a solid option for travelers who want a comfortable and affordable stay with great access to local attractions and business hubs. It’s a modern, no-frills hotel that delivers on its promises.!